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I found the staff for the most part friendly. Price was good. Location is ok. Housekeeping did a poor job cleaning the room. Breakfast was just okay compared to other hotels in the city
The Restaurant and Bar, Heaven 23 was exactly that Heaven
Nice hotel, with a very nice view if you take the sky rooms. People should smile more :-)
Location was great, just off the highway. The room was clean and comfortable. Very helpful and friendly staff.
One of the best hotels I've ever stayed in by a mile. Really superb service, location and value for money. Couldn't recommend it highly enough.
That it was close to Scandinavium arena The staff wasn't always friendly. There was a worlds championships figure skating taking place at the same period of time, and we - the guests - were treated as annoying yet inevitable add on. We couldn't use elevators on certain days in the lobby, we had to eat in a different restaurant (while hotel information didn't mention it), we were asked 'where is your pass?' , 'where are you going?' t
The nice view from the fourteenth floor and the very nice breakfast. The very bad shape of the room. The bathroom was falling into pieces. The sink wasn't working and the shower was broken also.
Everything was OK.
Close to town / Park. The hotel is modern. Can be overcrowded - breakfast on weekends / lifts
I stayed in the Sky Executive Room with my daughter. The view was fantastic. N/A
very poor service at breakfast room, tables were not cleaned so it was hard to find clean, ready to use table
The breakfast was "so and so"
Location was great. Breakfast wa included. In triple seated room the the third bed was not comfortable.
Good location. Friendly staff. Good breakfast buffet.
Hotel location Rooms are very-very small, advertised freeb Wi-Fi not so ease to receive, after two days of use, hotel asks money for use.
The location was good and the restaurant was excellent. The fitness room was very small. It would have also been nice if breakfast were available at 6:00 rather than 6:30.
Relax and clean and central of the city
Location was very convenient to seeing the city. no
The location was good as was the breakfast buffet. The rooms were small, cheaply furnished, no air conditioning, noisy, no facilities and overpriced.
Good location. Choice of food at breakfast. Free passes to Liseberg Park. Appearance of large green Liseberg rabbit entertained my daughter every morning. Dining room is chaotic. Needs floor management. Rooms are quite very warm at night.
I enjoyed the location of the hotel and the friendly staff. Also, the shower was amazing! I would have liked more variety at the breakfast bar: more fruit, for example
great location friendly staff Internet very slow - cost me prob one hour. They are aware of the problem. Beds very soft-needed a board inserted. Room air stale - I mean it´s a 4 star hotel. Should not have probs.
WE liked everything about the hotel Dont Think so
Very clean and breakfast was very nice. Great location of hotel. The beds where to soft.
the bed we slept in was fantastic, big and not too soft... wish there was bath salt or sth more interesting to have a bobble bath in
Position; breakfasts, and most staff are very friendly. Bedroom was comfortable. Restaurant fully booked on Friday night and, even as a resident, I could not get a table. Also, wireless internet code changes every 3 hours and cable connection seemed slow, so that was not convenient.
Rooms are very clean and nicely designed. Location is very good, in the city center and close to the trade center.
Deluxe room was very quiet and facilities were clean and in good working order Had to go outside to get to a resteraunt or bar that was not very expensive
Central location in the town and nice surroundings + good breakfasts and very comfortable room
close to everything There was building/construction work being carried out on the Saturday morning from about 10.30am when we were still in our room
Location, comfortable room, good breakfast buffet no coffeemaker in the room
Absolutely blown away, best hotel of our trip, apartment size room on the 11th floor, seemed brand new, beautiful furniture and decor with giant walk bathroom and Huge glass wall window.. amazing. ITA Incredibile, megliore albergo del nostro vacanze, come un apartamento su 11th piano, tutto nuovo, bellisima furnitura e decor con grandissimi bagno and 3 grande panelli di vetri a vedere la citta.. bellisimo
Everything ran smoothly throughout the course of my stay and the staff were very friendly and welcoming at all times. My room was bright, modern and comfortable - I really appreciated having an iron too!
Nothing. The room was barely bigger then a closet. Was dirty and appeared to be not suitable for a stay. Everything. It had a double bed that barely got in the room.
The breakfast buffé was really nice and we had a lovely view from the room.
very clean close to the center of the city and its convention center very narrow small rooms
Very deceiving hotel, the prices is high regarding the hotel itself and its amenities
i thought the staff were welcoming and the breakfast was excellent. not at all.
Very friendly and helpful staff Bar and restaurant closed on sundays
Friendly and helpful hotel staff. Free internet. Good breakfast. Located near Liseberg and city area. Not very easy to locate public transport from the central station if this is your first trip to Gothenburg. We received very vague instructions from the central station staff on the location of the tram stop (they couldn't even tell us it was situated along Ostra Hamingatan) which is not very near the central station. It took us quite some time to locate the tram stop where we took tram no. 6 which takes us directly to the hotel (stop at Scandinavium).
Beautiful hotel, rooms small but functional and comfortable. Love the buffet breakfast, breakfast eating area, and sitting / relaxation area. The hotel staff is friendly and helpful. An excellent experience and I would highly recommend this hotel. Proximity to trams, buses, restaurants, etc., is terrific!
good breakfast the internet connection in room is very poor and unstable; there is no aircon in the room--leaving the window opened throughout the day can be very noisy sometimes. During my two nights it were very noisy outside until midnight.
In general when staying in Swedish hotel I find that they are old style and "tired" - whilst I am not looking for an ultra modern facility somewhere in between would be better for me. I also thought that the breakfast was basic and not so extensive.
The staff was nice. Old hotell. Narrow elevator, small rooms. Should been refreshed.
Close to sports venue. The double room with two beds was very small for the price and could barely separate the beds. The bathroom shower curtain was beyond the shower lip and water went everywhere but in the drain. Also very dangerous if you did not notice the water as one could slip.
Location to Swedenish Exihibition centre the staff were very hopefully but a little confussed at times The very small lift and prices of drinks but this is sweden