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The nice view from the fourteenth floor and the very nice breakfast. The very bad shape of the room. The bathroom was falling into pieces. The sink wasn't working and the shower was broken also.
One of the best hotels I've ever stayed in by a mile. Really superb service, location and value for money. Couldn't recommend it highly enough.
Close to town / Park. The hotel is modern. Can be overcrowded - breakfast on weekends / lifts
The Restaurant and Bar, Heaven 23 was exactly that Heaven
very poor service at breakfast room, tables were not cleaned so it was hard to find clean, ready to use table
Everything was OK.
I stayed in the Sky Executive Room with my daughter. The view was fantastic. N/A
Nice hotel, with a very nice view if you take the sky rooms. People should smile more :-)
That it was close to Scandinavium arena The staff wasn't always friendly. There was a worlds championships figure skating taking place at the same period of time, and we - the guests - were treated as annoying yet inevitable add on. We couldn't use elevators on certain days in the lobby, we had to eat in a different restaurant (while hotel information didn't mention it), we were asked 'where is your pass?' , 'where are you going?' t
Location was great, just off the highway. The room was clean and comfortable. Very helpful and friendly staff.
I found the staff for the most part friendly. Price was good. Location is ok. Housekeeping did a poor job cleaning the room. Breakfast was just okay compared to other hotels in the city
Location was great. Breakfast wa included. In triple seated room the the third bed was not comfortable.
Hotel location Rooms are very-very small, advertised freeb Wi-Fi not so ease to receive, after two days of use, hotel asks money for use.
Location was very convenient to seeing the city. no
Good location. Friendly staff. Good breakfast buffet.
The location was good and the restaurant was excellent. The fitness room was very small. It would have also been nice if breakfast were available at 6:00 rather than 6:30.
The location was good as was the breakfast buffet. The rooms were small, cheaply furnished, no air conditioning, noisy, no facilities and overpriced.
Good location. Choice of food at breakfast. Free passes to Liseberg Park. Appearance of large green Liseberg rabbit entertained my daughter every morning. Dining room is chaotic. Needs floor management. Rooms are quite very warm at night.
I enjoyed the location of the hotel and the friendly staff. Also, the shower was amazing! I would have liked more variety at the breakfast bar: more fruit, for example
The breakfast was "so and so"
Relax and clean and central of the city
Position; breakfasts, and most staff are very friendly. Bedroom was comfortable. Restaurant fully booked on Friday night and, even as a resident, I could not get a table. Also, wireless internet code changes every 3 hours and cable connection seemed slow, so that was not convenient.
the bed we slept in was fantastic, big and not too soft... wish there was bath salt or sth more interesting to have a bobble bath in
Location, comfortable room, good breakfast buffet no coffeemaker in the room
WE liked everything about the hotel Dont Think so
close to everything There was building/construction work being carried out on the Saturday morning from about 10.30am when we were still in our room
Deluxe room was very quiet and facilities were clean and in good working order Had to go outside to get to a resteraunt or bar that was not very expensive
great location friendly staff Internet very slow - cost me prob one hour. They are aware of the problem. Beds very soft-needed a board inserted. Room air stale - I mean it´s a 4 star hotel. Should not have probs.
Central location in the town and nice surroundings + good breakfasts and very comfortable room
Very clean and breakfast was very nice. Great location of hotel. The beds where to soft.
Rooms are very clean and nicely designed. Location is very good, in the city center and close to the trade center.
Very friendly and helpful staff Bar and restaurant closed on sundays
Very deceiving hotel, the prices is high regarding the hotel itself and its amenities
Everything ran smoothly throughout the course of my stay and the staff were very friendly and welcoming at all times. My room was bright, modern and comfortable - I really appreciated having an iron too!
i thought the staff were welcoming and the breakfast was excellent. not at all.
Nothing. The room was barely bigger then a closet. Was dirty and appeared to be not suitable for a stay. Everything. It had a double bed that barely got in the room.
Absolutely blown away, best hotel of our trip, apartment size room on the 11th floor, seemed brand new, beautiful furniture and decor with giant walk bathroom and Huge glass wall window.. amazing. ITA Incredibile, megliore albergo del nostro vacanze, come un apartamento su 11th piano, tutto nuovo, bellisima furnitura e decor con grandissimi bagno and 3 grande panelli di vetri a vedere la citta.. bellisimo
very clean close to the center of the city and its convention center very narrow small rooms
Friendly and helpful hotel staff. Free internet. Good breakfast. Located near Liseberg and city area. Not very easy to locate public transport from the central station if this is your first trip to Gothenburg. We received very vague instructions from the central station staff on the location of the tram stop (they couldn't even tell us it was situated along Ostra Hamingatan) which is not very near the central station. It took us quite some time to locate the tram stop where we took tram no. 6 which takes us directly to the hotel (stop at Scandinavium).
The breakfast buffé was really nice and we had a lovely view from the room.
Staff at the reception was very nice (at the bar they were not!).The theme of the hotel "ruby" gave it a nice touch, every room having a differente name around the topic red, ruby, scralet, etc. The top floor might be nice if it wasn't raining and cold.Breakfast was very nice. There was no rpivacy for the guests, as the lobby-bar-restaurant of the hotel was a bar-rstaurant open to the public in general and always very busy and noisy. The bar staff was badly trained and not frindly at all. In spite of staff at the reception desk being very friendly, we complained about our room frigo-bar not bein working and the temperature of the room (which we could not set at all!) was too cold, nothing happened until the end of our 6 nigth staying! We both came home with a big cold! Rooms were too small for a 4* hotel.
good place and price rapport to quality and service.
The location is great! I did not like that the hotel charged my room before my stay as booking.com clearly has a policy of not charging the room before you actually saty there!
Friendlyness of the staff.
good taste of interior decor, location, helpful staff, excellent breakfast the room was small
The location is excellent, the breakfast great, and the staff very friendly Construction going on right next to my room. I was promised they would not begin untill after 9 - but in fact they started at 7:30.
Very helpful staff. Location was right on one of the main streets in town. Absolutely fabulous buffet breakfast. Would stay again.
great breakfast . great with laktos and glute free food!
Staff in general was friendly. Nice breakfast. Very small room, On the second day of my stay they woke me up at 07:15 hrs with maintenance work (banging). Rather noisy hotel due to its location and its bar especially on Friday night. No lobby area.
Outstanding breakfast! Nice modern hotel in the center of Gothenberg entertainment/shopping district. Hotel staff professional, helpful and freindly. Highly recommend! Although comfortable (economy queen), room was very small.
Beautiful hotel, rooms small but functional and comfortable. Love the buffet breakfast, breakfast eating area, and sitting / relaxation area. The hotel staff is friendly and helpful. An excellent experience and I would highly recommend this hotel. Proximity to trams, buses, restaurants, etc., is terrific!
good breakfast the internet connection in room is very poor and unstable; there is no aircon in the room--leaving the window opened throughout the day can be very noisy sometimes. During my two nights it were very noisy outside until midnight.
In general when staying in Swedish hotel I find that they are old style and "tired" - whilst I am not looking for an ultra modern facility somewhere in between would be better for me. I also thought that the breakfast was basic and not so extensive.
The staff was nice. Old hotell. Narrow elevator, small rooms. Should been refreshed.
Close to sports venue. The double room with two beds was very small for the price and could barely separate the beds. The bathroom shower curtain was beyond the shower lip and water went everywhere but in the drain. Also very dangerous if you did not notice the water as one could slip.
Location to Swedenish Exihibition centre the staff were very hopefully but a little confussed at times The very small lift and prices of drinks but this is sweden
The location was very good- right near the Avenyn, down the road from some great places to eat. Breakfast was also quite good, they have a waffle maker, which was different... Very noisy! Paper thin walls, my advice, bring earplugs! Quite pricey for what it was, but I think that is just Sweden unfortunately.
The location was good The hotel is very tired, with rooms poorly maintained.
The situation of the hotel is great! Also there was a very good breakfast. And a very good pub downstairs. No, I liked everything :)
Noice from outside
The staff here were so helpful, gave plenty of suggestions for things to do here and made us feel very welcome. As we were leaving early on the last day they even let us have an early breakfast and the ladies were so nice... making us waffles and then bringing the cream out to us once they whipped it.
The location was very near to the main parts of town and located relatively close to where i was working. Every conceivable amenity was close by
Really kind staff, perfect position to visit the city Maybe a guest expects a warmer room in winter time but it was not cold anyway
central situated + nice breakfast very shabby hotel. needs restoration. doesn`worth the money I paid...
Fantastic value for money. Spaceous clean room, and huge breakfeast buffet with anything from fresh orange juice and waffles to a breakfast chef making scrambled eggs and bacon on demand. Fantastic staff.
good value for money. very good location considering the purpose of our visit to Gothenburg. quiet and nice neighborouhood.
They had turned the heat up to much... almost a sauna...
Smelly bathroom , cleaning tools left in bath
Central location and as I had a room at the back - very quiet. The price had been raised due to a big conference in town, so hence my comment about fair value for money. The room did not have a hair drier, maybe this could have been requested, but I had an early start and reception not open.
Very good location. Room number 4 was great for 3 children.
Location was excellent. Roomy room. nothing
Great position, delightful owners but not a hotel - more a bed and breakfast (without the breakfast). Good position to attend meeting in a convention town short on hotel beds. Would have liked bathroom amenties (including hair dryer) and even cereal and coffee to start the day. No closet. Residential appartments upstairs seem to house elephants. All the signage refers to it being a "Pension" and that is what it is - Bookings.com should not refer to it as a "hotel".