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Excellent service, no hidden fees. Everything we asked was arranged. Rooms are pretty large, Atrium area offers restaurant and bar and location is in the middle of the city. We strongly recommend this hotel to everyone.
Clean,friendly staff, great breakfast, good location
The hotel location. The bekfast staff were nice and simpathetic. Good breakfast Reception staff were grumpy. Upon my arrival to the hotel I had to request everything I had previously write upon my reservation. We got a room with twin beds despite having specificaly request a double bed. Most of the hotel rooms have windows to the interior of the hotel, you will not really see the sun.
Comfort of room
Centrally located, comfortable, quiet. Great water pressure in the shower ! The breakfast was a bit cold.
Perfect location for those who are coming from the train station (just in front of it). Gorgeous breakfast, helpful staff. The extra bed in the family room.... uncomfortable and really noisy!!!
Very comfortable hotel... Excellent location and friendly staff
Nicely located in the centre of the city. Also near the highway, good starting point for visits in the area. Free internet stopped working after 1.5 days (booked 3). The lobby could not have this fixed. Only valet parking available, but no major issue because the service was quick.
It was right across from the train station, which in Goteborg is in a very nice part of town. Also, they have a very nice buffet breakfast. They are affiliated with a very nice gym next door. I would have preferred that admission to the gym be included in the price of the room. Instead, there was a nominal fee.
Very good food in the restaurant Car park was full even though it says on the internet it is not necessary to reserve
Nice bed, clean room. Noise from the street made sleeping with an open window impossible. The position and size of the TV made it impractical to watch TV in bed.
clean and calm
The pictures of the rooms are not what you get. The hotel blamed it on Bookings.com. They would not give us the room promised unless we paid an additional 200SEK. The superior rooms are the size of a closet. Also most rooms have windows that do not open or open onto interior space. Not good with no Air-conditioning.
Received a warm welcome at check-in. Bedrooms were spotlessly clean and the entire hotel had an old-fashioned charm. Some of the bedrooms are internal, without any outside view. Reserve one with street frontage.
to warm, no airco. as window was open noicy outside early morning
The hotel is well mantaind but bathrooms are quite dated. Rooms clean and reasonably big. It is good but can be imporved (it is quite sad). Good breakfast No shower not renewed bathroom
Staff friendly and responsive Size of the room
I was very disappointed to find the restaurant closed and that the bar was to close early. We travelled with a baby and at no point on the booking.com website or hotel website were we told that as it was midsummer the hotel facilities would be curtailed. The staff just shrugged their shoulders and offered no apology.
Very good location just at the city center and close to the shopping area. Breakfast is very good and has the swedish hint to it. Room was nice and had a great feeling.
The hotel had great interior. Proffessional staff and great breakfast.
excellent hotel breakfast wasw superb choice bar prices very pricey
The staffs are very nice and served very well. The buffet breakfast is good and lots of variety of food.
I had to catch an early morning bus. A to go breakfast bag was ready for me at 4 a.m. in the morning and I was really impressed.
Very good quality hotel and with an excellent location.
Good service, quiet room, cfortable bed.
The room was nice and spacious. The breakfast was not good - plain and too many people.
Nice people. central There was no window to the outside of the hotel. it would have been more nice to see the beautiful view of Gothenburg, and get some nice fresh air. but this is such a great hotel anyway, so it is not big deal. we might have gotten a "better" room if we waited till 3 pm. but we got there at 1 pm, and we were asked to get another room instead if we did not want to wait until 3 pm. that is polite :)
Friendly staff made a big difference Television options very poor.
Stayed at this hotel in Aug 2009 As many people have said before me this hotel although is above a Train Station it is extremly quiet. Breakfast was ample with lots of choice. Room service for only 500 SEK is well worth it for a lovely breakfast in bed treat. Lots to see and do here.
Very quiet room despite the hotel's location. Nice design of the building
Nice rooms, good brakfast The location, a hotell inside a shopping sentre, with the smell of fastfood all over the reseption is not ideal for me.
The breakfast was "so and so"
I enjoyed the location of the hotel and the friendly staff. Also, the shower was amazing! I would have liked more variety at the breakfast bar: more fruit, for example
Hotel location Rooms are very-very small, advertised freeb Wi-Fi not so ease to receive, after two days of use, hotel asks money for use.
Location was very convenient to seeing the city. no
Relax and clean and central of the city
Good location. Choice of food at breakfast. Free passes to Liseberg Park. Appearance of large green Liseberg rabbit entertained my daughter every morning. Dining room is chaotic. Needs floor management. Rooms are quite very warm at night.
The location was good as was the breakfast buffet. The rooms were small, cheaply furnished, no air conditioning, noisy, no facilities and overpriced.
Location was great. Breakfast wa included. In triple seated room the the third bed was not comfortable.
The location was good and the restaurant was excellent. The fitness room was very small. It would have also been nice if breakfast were available at 6:00 rather than 6:30.
Good location. Friendly staff. Good breakfast buffet.
WLAN ist free but you have to go to the reception every 8 hours to get a new access code narrow parking space in the garage
Great location. Helpful staff. Comfortable There was no room for me on the day I arrived. The hotel made other accommodations for me and took care of transportation and offered other extras. So they managed the situation well. Would have been better had it not happened.
Design! room too small and too dark. Breakfast too much running. Coffee???
location, parking garage Dark color room, so it is dark inside. Old key system, Little dated, bad smel in shower
central location, low weekend rate, clean room expensive parking (ca. ~200 SEK), somewhat 'vintage' interiour, breakfast is in a ( rather dark) bar
The best is location and decoration of hotel rooms which is original. The rooms are very small, even those like a suite. bed is very short and I mesure 1.60....so can`t even imagine somebody taller! Tv is placed on the wall, 50 cm from your face so if u sit at the table or on the small sofa it is impossible to watch it! You have to stay in the bed! The main corridors at the hotel are quite dirty and look like nobody cleand them since years.....so for a hotel of 4 stars and with such price such be very importat!!! What surprised me directly from the entrance that reception = bar...! It is definately not a hotel to stay for a business!
Excellent location, nice clean room, free wifi, very pleasant and helpful staff, very good rate.
The beds are excellent quality, clean room The room was very small and almost no possibilty to put my suitcase somewhere. And the room had a pretty noisy vent system.
Nice breakfast, convenient location
The hotel`s design. The staff can be slow at the reception sometimes.
Location, comfortable room, good breakfast buffet no coffeemaker in the room
Central location in the town and nice surroundings + good breakfasts and very comfortable room
Position; breakfasts, and most staff are very friendly. Bedroom was comfortable. Restaurant fully booked on Friday night and, even as a resident, I could not get a table. Also, wireless internet code changes every 3 hours and cable connection seemed slow, so that was not convenient.
Rooms are very clean and nicely designed. Location is very good, in the city center and close to the trade center.
WE liked everything about the hotel Dont Think so
Deluxe room was very quiet and facilities were clean and in good working order Had to go outside to get to a resteraunt or bar that was not very expensive
the bed we slept in was fantastic, big and not too soft... wish there was bath salt or sth more interesting to have a bobble bath in
Very clean and breakfast was very nice. Great location of hotel. The beds where to soft.
great location friendly staff Internet very slow - cost me prob one hour. They are aware of the problem. Beds very soft-needed a board inserted. Room air stale - I mean it´s a 4 star hotel. Should not have probs.
close to everything There was building/construction work being carried out on the Saturday morning from about 10.30am when we were still in our room
Breakfast is amazing The location is busy and parking is a bit far from the hotel.
Lots to like - charming historic building with hip modern addition. Kind staff. Great food. Easy train access- could not have been closer to train station. Clean and modern room. There was nothing not to like- this hotel met our needs perfectly.
Good room, friendly staff, good location. The heater was turned on very high when we arrived late at night. This was not very nice to sleep in.
Very comfortable, good breakfast, good position, clean and well maintained and staff very helpful. Changed the room to one which was brighter and better outlook without any hastle. Would have been good to have tea/coffee facilities in room.
Surprised on the breakfast, good! Had to change room. Got a room without windows at first...
I liked the atmosphere, the design, the very friendly staff. The room was nice, but had a feel of an office more than a room.
Great location, friendly staff, an iron in the room and free sparkling water.
Clean and functional Hotel with excelent breakfast First floor rooms on the outside can be a bit noisy especialy if you like fresh air.
Stayed there for two nights. The room was very comfortable and quiet (facing an inner terrace). Even though the room was small (which was exactly as advertised), it has been recently renovated and includes lots of functionality (they've done a great job with the design of the space). The bathroom was big, very clean, and comfortable. Great free breakfast. Very professional and genuinely helpful staff. Overall, I would definitely recommend it.
Great view from the bar in the upper floor. As expected, professional staff and organisation. Huge and good breakfast buffet. Design is a fantastic experience(big LCD screen, really nice furniture). In particular the bathroom looks really fancy. checkout time is also not bad , 12.00! For the price (think was a special offer, but I think this occur quite often), was really great. I can absolutely recommend it!
Great location Tiny bathroom. Uncomfortable bed. And loud. Lots of construction so very loud because of it.
Very friendly reception and hot Glogg offered. View over Gotheburg from the bar on the 15th floor stunning and romantic with all the lights.
Vvery courteous and helpful staff
Breakfast and location. In very expensive gothenburg, a decent deal for 3 nights. Room was very small, restaurant was too expensive, construction outside was awful for walking. No air conditioning. Very inflexible check in time. Very busy breakfast.
Hotel conveniently located, very good and tasty breakfast, nice staff.
The friendliness adn support of the personnel; at the reception was excellent. Furthermore many chambers enloy a beautiful view over the harbor of Gothenburg. Thirdly, the hotel is well reachable, has an own free parking lot and is at walking distance of the city center with its attractions. We enjoyed a nice weekend in Riverton. The breakfast was ok, nice bread, yet ..... why not adding some fish dishes for which Sweden is famous.
Centrally located and bar upstairs has a great view. Bathrooms were all glass. No walls so no privacy!!
The staff and the breakfast were wonderful. The breakfast was the best I have had in any hotel. I speak from experience being both a chef and a traveler. Was very dissappointed with the "relax" room. It was not at all what is seemed to be in the ads. The room was ugly with one hot tub which was not very warm and packed with guests. It was a joke really. The room was very small with no view, too expensive for the size.
The location of the hotel, the rooms bathroom, and the friendly staff at their bar. The hotel in general seems a bit old fashioned
Too far from town
Restaurant, location sanitary enginiring does not work properly in all rooms where I lived, uncomfortable planning of the rooms ( In the room N 6 angle of the wall very dangerous)
I loved my superior room, and I found the staff outstandingly helpful. The breakfast was superb, and I really enjoyed the plunge pool, even though the hours of availability were restricted.This was a most enjoyable stay, and I plan to return to the hotel on another occasion.
Really frendly and nice staff who know how to take care of their guests!
The staff and facilities were excellent For the price we paid I expected an even better hotel, but I suppose the excellent location added something to the price
Excellent location great breakfast and friendly steff A/C was not effecient noisy at nights
expensive but it worth paying for that. The location was great, just among all bars, shops and restaurants and just 30sec from the bus stop to the airport. The pool was closed.
Everything was ok. - 100% professional and comfortable hotel with a superb location and nice staff.
location in town centre
Very nice rooms although not as big as I thought they would be and no view, the breakfast is fantastic though, and the staff were very helpful. For this standard of hotel you expect everything to be 100% however there were a few minor things that were a dissapointment such as the back of the tv remote control being missing, a plug for the sink missing, and a couple of things that appeared to be broken from the wall in the bathroom.Worst thing is getting to the hotel, there are too many one way streets in Gothenburg!
Quiet, central, good wifi, great lounge area. The room itself was inhumanly cold and stuffy
Excellent location, helpful staff and a first-class breakfast. The room, however, was rather small and dark with furniture from the eighties ...
Atmosphere is very business-like and the staff are courteous and nice. The hotel in itself is a very nice experience. However, what i did not like most is my stay is that i was asked by the reception why i have such a big luggage when i was only staying for one night. I took offense in that coz Göteborg was the first leg of my five city trip around Western and Southern Sweden to promote the company i worked in.
It is in the hart of Göteborg. It is quiet and homey. The staff is pleasant and the rooms are good and clean.
I really didn't like this hoitel at all. The receptionist was very unfriendly. We payd a lot for one night and yet reseived rooms that were not renovated (old, very samll rooms at the loft of the building, you couldn't even lock the rooms inside!!) I am definetely very disappointed, I wonder how booking.com has this hotel in their web site! I didn't like anything in this hotel and I will never-ever recommend it to anyone!
Central in the city Parking facilities OK, but not easy to find
the room was very nice, bathroom slightly less nice but ok a bump on the floor in the corridor leading to our room that if you don´t know it could cause a fall!
Very clean and great location A bit expensive
close to town overpriced and basic
Check in staff were very helpful with directions and other information needed for my short stay
i thought the hotel was a bit shabby and dated ,location is fine and staff very helpful breakfast also poor
The hotel is central to the city, has a good restaurant and breakfast area and was very comfotable. Arriving late at night, there was no facility to have a meal, a local nearby hotel did have a late meal service, it would have been nice to had even a sandwich or roll.
The reception was first class. Breakfast was good. Disappointing that the bar was closed for the summer, apparently! Just that the bar was shut - we (my colleagues and I) had hoped to use it as a rendezvous
The beds in this hotel were horrible. I wount come back until you have invested in new ones.
Old comfortable hotel as close the central as it gets. Clean comfortable rooms. Nice breakfast. Asked for help to get a Rental car. The answer was ,,Unpossible" Have never got that answer at any hotel!!
Location was perfect--across from Central Station (train). The hotel is historic and the decor was in keeping with the period. The details in public areas were magnificent and the furniture in the rooms was also in keeping with the period, even for basic rooms. Having an elevator was also very nice.
Friendly staff. Free tea and cake in the lobby!
We left a bag on the airport bus and the hotel staff not only contacted them for us but went to collect the bag. They couldn't have been more helpful. Asside from this the hotel is beautiful, the rooms comfortable and the breakfast excellent.
Lovely clean rooms and very friendly staff
staying in a lovely old hotel with so much history
Added value from the fact that the hotel is Gothenburg's oldest. "Attacking" front doors!
A lovely hotel looking very grand and rich. Classy. Great breakfastbuffet. Right in de centre of the city. Lovely staff with good service.It felt like a treat to be there.
Lovely atmosphere, beautiful building/interior design, good location, wonderful staff Quite small room, quite basic
Nice and big room, friendly staff. An overall nice hotel
The hotel staff were charming, courteous and helpful. The hotel itself is a little jewel of eccentric architecture. We were delighted to have discovered it, and would certainly stay there again. The coffee! But coffee is a problem in Nordic countries generally.
Excellent location; friendly and helpful staff; nice room/
good taste of interior decor, location, helpful staff, excellent breakfast the room was small
good place and price rapport to quality and service.
The location is excellent, the breakfast great, and the staff very friendly Construction going on right next to my room. I was promised they would not begin untill after 9 - but in fact they started at 7:30.
Very helpful staff. Location was right on one of the main streets in town. Absolutely fabulous buffet breakfast. Would stay again.
Friendlyness of the staff.
The location is great! I did not like that the hotel charged my room before my stay as booking.com clearly has a policy of not charging the room before you actually saty there!
Outstanding breakfast! Nice modern hotel in the center of Gothenberg entertainment/shopping district. Hotel staff professional, helpful and freindly. Highly recommend! Although comfortable (economy queen), room was very small.
Staff in general was friendly. Nice breakfast. Very small room, On the second day of my stay they woke me up at 07:15 hrs with maintenance work (banging). Rather noisy hotel due to its location and its bar especially on Friday night. No lobby area.
Staff at the reception was very nice (at the bar they were not!).The theme of the hotel "ruby" gave it a nice touch, every room having a differente name around the topic red, ruby, scralet, etc. The top floor might be nice if it wasn't raining and cold.Breakfast was very nice. There was no rpivacy for the guests, as the lobby-bar-restaurant of the hotel was a bar-rstaurant open to the public in general and always very busy and noisy. The bar staff was badly trained and not frindly at all. In spite of staff at the reception desk being very friendly, we complained about our room frigo-bar not bein working and the temperature of the room (which we could not set at all!) was too cold, nothing happened until the end of our 6 nigth staying! We both came home with a big cold! Rooms were too small for a 4* hotel.
great breakfast . great with laktos and glute free food!