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excellent service quality, towel service
We enjoyed the rooms, the food, the spa and comfort. Though the "sunrise view" is mostly a view of the hotel parking lot, the surroundings and thus the walks are very nice. The restaurant meals are delicious (breakfast and dinner). We were going for a weekend trip and so I only brought along leisure clothes. You might consider taking something nice with you though, as many people wore nice clothing (high heels included) for dinner. - we wanted to pay our balance the night before the actual check-out because we expected that sunday morning there will be a lot of people checking out and we wanted to save the time. Though the receptionist for some reason gave us a bill which didn't include all expenses (e.g. one night rate, wine etc.) and so on sunday when we found out that we have to pay even more money, we had to wait in line anyway and it just made everything complicated as our room was supposed to be covered by somebody else who already left before us.... Also not all the staff (especially the spa are) speaks english
Rooms were excellent, modern, staff were very friendly & the spa was great. Food was a set menu, & was not brilliant.
The quiet place that it is there,you can relax very well. The pools aren't so well equiped, they are not last generation in pools domain.
Quite place, very nice and caring personnel trying to speak English and understand what the non-german speaking guest is trying to say. Always available to help.
Nice Hotel...friendly staff...good food...garaged parking...nice spa/wellness area Spa area was practically empty during my short stay
Good location, close to highway between Vienna and Graz. Restaurant in Hotel.
Own parking garage; no smoking breakfast room; own smoker bar area
Spacious room, quiet, well equiped, nice staff, good breakfast... Good really. No
The hotel staff and the facilities of spa Heiltherme and Quellenoase. Very noise because the renovation, very much employees, only in sunday it was ok. If we knew about that, we didn't go to this hotel in this period.
Very clean, friendly staff, very good food, excellent pools and spa. You can charge your batteries and find complete relaxation.