Overview

Zermatt Hotel

Rua da Fe, 187, Gramado 95670-000, Brazil
+55 543 286 4111

$41+

Overall guest ratings

8.1/10 Excellent
Based on 924 reviews

Review highlights

  • 9.4
  • 9.1
  • 4.8
  • 4.3

Good to know

  • Friendly service

Nearby

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    Amenities

    • Car rental
    • Internet
    • Room service
    • Game room
    • 24 Hour Front Desk
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews of Zermatt Hotel

    Overall Rating

    8.1 Excellent
    Based on 924 reviews
    • 9.4 "Excellent breakfast."
    • 9.1 "Terrific location."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 4.8 "Not very comfortable."
      4.7 "53% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."
    • 4.3 "Value below average."
    • 3.8 "Rooms are not good."
      4.7 "53% said rooms were small."
      3.1 "69% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      3.3 "67% said rooms were dirty."
      3.3 "67% criticized the small bathroom."
    • 2.3 "Horrible vibe."
      3.2 "Unfriendly atmosphere, according to 68%."
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    Overall Rating

    8.2 Excellent
    Based on 757 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "Terrific location."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 4.4 "Not very comfortable."
      4.4 "56% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."
    • 4.3 "Value below average."
    • 3.3 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      4.4 "56% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      2.9 "71% said rooms were dirty."
      3.3 "67% criticized the small bathroom."
    • 2.4 "Horrible vibe."
      3.3 "Unfriendly atmosphere, according to 67%."
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    Overall Rating

    8.0 Good
    Based on 166 reviews
    • 9.4 "Excellent breakfast."
    • 8.9 "Location is great."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.8 "Average cleanliness."
    • 4.8 "Not very comfortable."
      4.5 "55% said rooms were small."
    • 3.9 "Rooms are not good."
      4.5 "55% said rooms were small."
    Good to know
    "Friendly service"
    data provided by TrustYou

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