Your staff was great! I did not like the fact that you had to spy for parking.
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Amenities at Hampton Inn & Suites Grand Rapids/Downtown, MI
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Hampton Inn & Suites Grand Rapids/Downtown, MI
7.8
Good
655 verified ratings
Wonderful
390
Very good
110
Good
52
Okay
33
Fair
26
Mediocre
17
Poor
27
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, making it easy to access local attractions and destinations. Cleanliness of rooms and facilities was another highlight, with many guests noting well-kept and comfortable accommodations. However, several guests expressed dissatisfaction with the service, citing issues with staff professionalism, slow response, and lack of room service. Parking was a recurring problem, with complaints about unclear procedures, high fees, and accessibility challenges. Breakfast received mixed feedback, with some guests enjoying it and others disappointed by availability or quality.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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7.6 out of 10
559 reviews
8.7 out of 10
41 reviews
8.2 out of 10
2 reviews
7.7 out of 10
5 reviews
All reviews
The room was great & bed comfortable.
Check out wasn’t until noon
Pros (+) Breakfast was good.
Cons (-) Very noisy place. Walls are paper thin. Other people that stay there are rude drunks who beat on other people’s doors and slam doors. Loud music playing in the middle of the night. Staff did nothing to stop it. I wouldn’t recommend anyone staying there for $200 a night.
Cons (-) First this hotel is NOT DOWNTOWN. So the name is misleading. Second the experience we had was below par for the price and even just as a regular person staying at a hotel. This is because of the incompetent and even rude service of Ben at the front desk. While we were enjoying the hot tub with another couple at close to 10pm, a young child who was unattended PUKED in the hot tub. The other apologi...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's key amenities?
The hotel offers a variety of amenities including a complimentary breakfast, indoor pool, hot tub, fitness center, and a business center for your convenience.
What are guests saying about the hotel's cleanliness?
Many guests have praised the hotel for being very clean and modern, with comfortable and well-maintained rooms.
Is parking available at the hotel?
Yes, the hotel provides parking facilities, although some guests have mentioned issues with the parking garage room key entry.
When is the best time to visit the hotel?
The high season is in April, offering a great opportunity to enjoy the hotel's amenities and nearby attractions. However, it's important to note that the parking garage room key entry has been a concern for some guests.
How is the quality of the hotel's food and breakfast?
While many guests have enjoyed the complimentary breakfast and the variety of options available, some have expressed concerns about the quality of the food, particularly the coffee and certain breakfast items.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in March, which is considered the low season. This could provide a more relaxed experience.
Check Parking Key Entry
Some guests experienced issues with the parking garage room key entry. It's advisable to check this upon arrival to avoid any inconvenience.
Explore Nearby Attractions
The hotel's proximity to various attractions such as La Grande Vitesse, Grand Rapids Children's Museum, and the Grand Rapids Art Museum makes it convenient for sightseeing and entertainment.
Pet-Friendly Accommodation
The hotel offers increased accessibility and has allergy-free rooms, making it suitable for guests with specific needs or those traveling with pets.
Verify Room Type
Some guests mentioned discrepancies in the room type they booked and received. It's advisable to double-check the room type upon check-in to ensure it meets your expectations.
Consider High Season Visits
April is considered the high season, so if you prefer a livelier atmosphere and more events, this could be the ideal time to visit.
Utilize the Business Center
The hotel provides a business center, which could be convenient for guests needing to attend to work-related tasks during their stay.
Check for Special Services
Some guests appreciated the complimentary breakfast and the availability of a mini-market on-site, providing added convenience during their stay.
Inquire About Parking Fees
Some guests were surprised by parking fees, so it's recommended to inquire about this beforehand to factor it into your budget.
Location
433 Dudley Place NE, Grand Rapids, MI 49503
What's nearby
- La Grande Vitesse0.7 mi
- Grand Rapids Art Museum0.9 mi
- DeVos Place1 mi
- Van Andel Arena1 mi
- Berkey and Gay Furniture Company Factory1 mi
- Plaza Towers1.1 mi
- Cathedral of Saint Andrew1.1 mi
- River House Condominiums1.1 mi
- Roger B. Chaffee Planetarium1.1 mi
- Grand Rapids Public Museum1.1 mi
- Meyer May House1.2 mi
- Gerald R. Ford Presidential Museum1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Grand Rapids/Downtown, MI
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | April | $258 | $259 |
Cheapest month to stay with an average 38% drop in price. | Most expensive month to stay with an average 61% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hampton Inn & Suites Grand Rapids/Downtown, MI
Which month has the cheapest rates at Hampton Inn & Suites Grand Rapids/Downtown, MI?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hampton Inn & Suites Grand Rapids/Downtown, MI is November, with an average nightly rate of $153. The most expensive month is July at $246 per night.
What is the cheapest day to book Hampton Inn & Suites Grand Rapids/Downtown, MI?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hampton Inn & Suites Grand Rapids/Downtown, MI is Tuesday, with an average nightly rate of $157. The most expensive day is Wednesday at $589 per night.
How far in advance should you book Hampton Inn & Suites Grand Rapids/Downtown, MI?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hampton Inn & Suites Grand Rapids/Downtown, MI, book around 4 weeks in advance. This could save you approximately 47% compared to booking last minute.
KAYAK's top tips for your stay at Hampton Inn & Suites Grand Rapids/Downtown, MI
FAQs when booking at Hampton Inn & Suites Grand Rapids/Downtown, MI
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See most recommended stays in Grand RapidsGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.8 mi | Grand Rapids Gerald R. Ford Intl | 8.7 mi |