Good to know
Value for money
Distance to city center
|"Very clean, amazing amenities, great breakfast."||(in 56 reviews)|
|"Clean comfortable and friendly."||(in 13 reviews)|
|"Staff was wonderful and kind."||(in 69 reviews)|
|"The sliding bathroom door was strange."||(in 8 reviews)|
|"food was awful, coffee just bearable"||(in 3 reviews)|
|"Parking fee and no free wifi."||(in 32 reviews)|
Time of year
Show reviews that mention
|clean room||in 144 reviews|
|staff was friendly||in 135 reviews|
|free breakfast||in 129 reviews|
|paying for parking||in 111 reviews|
|great and the hotel||in 58 reviews|
|close to downtown||in 40 reviews|
|sliding door||in 36 reviews|
|swimming in the pool||in 34 reviews|
|bed was very comfortable||in 22 reviews|
|coffee maker||in 20 reviews|
|nice clean||in 16 reviews|
|great location||in 9 reviews|
|plain yogurt||in 7 reviews|
|grand rapids||in 6 reviews|
|loud music||in 4 reviews|
|pay an extra||in 4 reviews|
Breakfast was good.
Very noisy place. Walls are paper thin. Other people that stay there are rude drunks who beat on other people’s doors and slam doors. Loud music playing in the middle of the night. Staff did nothing to stop it. I wouldn’t recommend anyone staying there for $200 a night.
Rude service by Ben at the front desk
First this hotel is NOT DOWNTOWN. So the name is misleading. Second the experience we had was below par for the price and even just as a regular person staying at a hotel. This is because of the incompetent and even rude service of Ben at the front desk. While we were enjoying the hot tub with another couple at close to 10pm, a young child who was unattended PUKED in the hot tub. The other apologized to us, but Ben was rude and made no attempts to improve the situation. We headed up to our room to continue our conversation and 20 minutes later Ben came to our room and -- no joke -- threatened to call the police because four adults talking *apparently* was too loud for the Hampton. Calling the police would have been a waste of time for public servants, we didn't have loud music playing, we were simply talking at normal volume. The biohazard left unclean in the hot tub however could truly be dangerous. Not sure what they were thinking but Ben must be too immature to handle a management position on a busy weekend. It was just bizarre. Also, the front desk attendants recommended we grab a drink at the restaurant attached. We walked over to find the restaurant is closed for renovations. It's attached to the Hampton -- how could the front desk staff not have known it was closed? Then two separate times I tried to ask quick questions about transport/attractions at the front desk, but there was only one person working and she literally fielded 3 separate phone calls each time while ignoring me standing right in front of her, so I just left and googled it. We're pretty easy going people, but this was seriously way below our expectations. I would not recommend this hotel to anyone. There are so many places to stay in Grand Rapids and the city as a whole is very affordable, so steer clear of the Hampton Inn.
Clean, modern and comfortable.
The stylish Hampton Inn & Suites Grand Rapids Downtown hotel is set along the Medical Mile and conveniently located just off of I-196, less than one mile from the city center. Expanding medical programs for Michigan State University and Grand Valley State University are shaping the future for the growth of the Medical Mile. The hotel is in close proximity to Helen DeVos Children’s Hospital, Spectrum Health, Mercy Health and other local hospitals. Fill your schedule in Grand Rapids with area attractions including Frederik Meijer Gardens & Sculpture Park, Gerald R. Ford Museum and John Ball Zoo. Whether you’re attending a convention at DeVos Place or experiencing Beer City USA’s multitude of breweries, we have the perfect room for you. After a busy day, unwind in a spacious room or suite with free WiFi and a 42-inch HDTV. Relax in our heated indoor pool and hot tub or lounge on our seasonal outdoor terrace for some fresh air. Stop by our 24-hour Treat Shop in the lobby for a midnight snack. Wake up to a free hot breakfast buffet served daily or if you’re short on time, grab a Hampton’s On the Run Breakfast Bag for a healthy meal on the go.
based on 347 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Hampton Inn & Suites Grand Rapids Downtown
Property safety measures
Hampton Inn & Suites Grand Rapids Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- La Grande Vitesse 0.8 mi
- Grand Rapids Children's Museum 0.8 mi
- Grand Rapids Civic Theatre 0.8 mi
- Urban Institute for Contemporary Arts 0.8 mi
- ArtPrize 0.9 mi
- Grand Rapids Art Museum 0.9 mi