Guest reviews
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Solo
Overall Rating
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9.7 "World class service."9.7 "97% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." -
8.8 "Amenities are good."8.6 "86% thought the
building was wonderful ." -
8.3 "Generally very clean."7.9 "79% said
rooms were clean ." 8.3 "83% thoughtit was clean ." -
8.3 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
8.0 "Vibe was good."7.5 "75% thought, the
hotel was modern ." -
6.7 "Average comfort."
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6.5 "Breakfast is mediocre."
Overall Rating
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8.3 "Generally very clean."
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6.8 "Rooms are ok."
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6.6 "Average comfort."
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6.1 "Breakfast is mediocre."
Overall Rating
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9.8 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.2 "Location is great."
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7.9 "Good cleanliness."7.5 "75% said
rooms were clean ." -
7.1 "Nice rooms."8.0 "80% said the
beds were comfortable ." 7.5 "75% saidrooms were clean ." -
6.8 "Breakfast is mediocre."
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6.7 "Average comfort."
Overall Rating
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7.3 "Nice rooms."
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6.9 "Average comfort."
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6.3 "Breakfast is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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7.0review from
Breakfast
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Pool and hot tub open until midnight; comfortable beds and linens, nice room decor, good breakfast (with bacon, eggs, potatoes, waffles), desk personnel knowledgeable about area. Poor soundproofing -- noise carried from ice machine, guests in other rooms etc.
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8.0review from
Room clean. Breakfast area was too small--very crowded!
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
Location to highway No restaurant
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7.0review from
This guest did not leave comments about this hotel.
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1.0review from
Nothing, stains on covers, dirty, smelled like weed, then they charged me $150.00 claiming I was the one smoking in the room! They would not reimburse me no matter what I said to them! All of it.
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4.0review from
Room 110 The location. Room 110 Bathroom issues Tub faucet far left Cold water, far right was Cold, hot water hard to find somewhere middle of dial. Marble threshold bathroom door badly chip on the bottom could cut toe. Ants in btrm. Noise outside room. Kids Knocking on door.
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8.0review from
friendliness of the staff, the comfyness of the beds was phenomenal
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2.0review from
Only reason we stayed there was because the pool and gym. Couldn't get into the gym and the pool was freezing cold! Bathrooms were dirty.
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6.0review from
The carpet was dirty. It had food crumbs and other things on it. The sink had hair in it and was dirty. Lazy! Also the breakfast was gross. The coffee and juice were watered down.
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7.0review from
The staff are wonderful, helpful, and extremely friendly. The shower in my room was not working and they immediately remedied the problem by putting me into a different room.
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4.0review from
Very friendly and kind staff. Ants crawling on bathroom floor. Lock on top of door dangling. Bed hard and gave both of us backaches. Closet so small we had to crush our clothes in sideways to close the closet door to get out of main door. Toilet tiny seat small-touched toilet water.
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1.0review from
The shower didn't work!
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4.0review from
The beds and pillows The breakfast was horrible
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6.0review from
The staff was very nice. AC worked very well. Continental breakfast is nice to have even though your eggs very dry. Closet door broken and stuck in track- can't get room door open when the closet door won't close. The thicker curtain would not close to block out the the light and one of the lights on the side of the building was very near the window -it was bright.
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7.0review from
It was clean and the staff was very friendly and helpful. My kids got bit by something and I hope it wasn't bed bugs.
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7.0review from
The breakfast was enjoyable, including sausage, eggs and potatoes. The staff was also reasonably helpful. The hot tub did not have jets, nor was it particularly hot. Staff was not able to do anything about this. It was disappointing, particularly since that was one of our reasons for choosing this specific hotel.
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1.0review from
Nothing! This is the first hotel on Priceline that hasn't given me the request I made for beds. We had our 2 grandchildren with us and needed a room with 2 beds. They said we cud only have a room with 1 bed. We had to purchase another room with 2 beds.
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1.0review from
showed a full breakfast,but was continental, dirty diaper left in trash in room, wallpaper peeling in bathroom, tried to change to cash at the hotel, they said they couldn't give me a receipt so now how do I get my money back
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5.0review from
My daughter is a Freshman at UNC and hotel was close to school. Front desk personnel was extremely friendly and courteous, best approach to customers I have not seen in a long time. The A/C in room was very loud.
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10.0review from
I was impressed with the options the hotel had for breaksfast. The rooms were clean and modern. I expecially enjoyed the flat screen tv in the room. It was nice that my room came standard with a refridgerator and a microwave. I will definelty stay here the next time I come through.
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2.0review from
we had the worst stay ever the room smelled really bad, NO breakfast @ 9:00AM closes @ 9:30A staff had no clue & didn't care to take care of issues, room never got cleaned. no 100% satisfaction mgr on vacation for 2 weeks & you could tell
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10.0review from
I read a couple of negative reviews about this hotel, and while I am sorry for their experience, I have to say that I was so impressed with this hotel's cleanliness, reasonable rates, pool & work-out room, continental breakfast, staff friendliness and customer service, proximity to the University, refrigerators, coffeemakers, & hairdryers in the rooms, welcome pet policy - I just can't say enough!! My family will definitely stay here every time we visit our UNC student.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Pool and hot tub open until midnight; comfortable beds and linens, nice room decor, good breakfast (with bacon, eggs, potatoes, waffles), desk personnel knowledgeable about area. Poor soundproofing -- noise carried from ice machine, guests in other rooms etc.
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8.0review from
Room clean. Breakfast area was too small--very crowded!
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
Location to highway No restaurant
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8.0review from
friendliness of the staff, the comfyness of the beds was phenomenal
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10.0review from
I was impressed with the options the hotel had for breaksfast. The rooms were clean and modern. I expecially enjoyed the flat screen tv in the room. It was nice that my room came standard with a refridgerator and a microwave. I will definelty stay here the next time I come through.
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10.0review from
I read a couple of negative reviews about this hotel, and while I am sorry for their experience, I have to say that I was so impressed with this hotel's cleanliness, reasonable rates, pool & work-out room, continental breakfast, staff friendliness and customer service, proximity to the University, refrigerators, coffeemakers, & hairdryers in the rooms, welcome pet policy - I just can't say enough!! My family will definitely stay here every time we visit our UNC student.
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7.0review from
Breakfast
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
The staff are wonderful, helpful, and extremely friendly. The shower in my room was not working and they immediately remedied the problem by putting me into a different room.
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7.0review from
It was clean and the staff was very friendly and helpful. My kids got bit by something and I hope it wasn't bed bugs.
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7.0review from
The breakfast was enjoyable, including sausage, eggs and potatoes. The staff was also reasonably helpful. The hot tub did not have jets, nor was it particularly hot. Staff was not able to do anything about this. It was disappointing, particularly since that was one of our reasons for choosing this specific hotel.
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1.0review from
Nothing, stains on covers, dirty, smelled like weed, then they charged me $150.00 claiming I was the one smoking in the room! They would not reimburse me no matter what I said to them! All of it.
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4.0review from
Room 110 The location. Room 110 Bathroom issues Tub faucet far left Cold water, far right was Cold, hot water hard to find somewhere middle of dial. Marble threshold bathroom door badly chip on the bottom could cut toe. Ants in btrm. Noise outside room. Kids Knocking on door.
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2.0review from
Only reason we stayed there was because the pool and gym. Couldn't get into the gym and the pool was freezing cold! Bathrooms were dirty.
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6.0review from
The carpet was dirty. It had food crumbs and other things on it. The sink had hair in it and was dirty. Lazy! Also the breakfast was gross. The coffee and juice were watered down.
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4.0review from
Very friendly and kind staff. Ants crawling on bathroom floor. Lock on top of door dangling. Bed hard and gave both of us backaches. Closet so small we had to crush our clothes in sideways to close the closet door to get out of main door. Toilet tiny seat small-touched toilet water.
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1.0review from
The shower didn't work!
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4.0review from
The beds and pillows The breakfast was horrible
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6.0review from
The staff was very nice. AC worked very well. Continental breakfast is nice to have even though your eggs very dry. Closet door broken and stuck in track- can't get room door open when the closet door won't close. The thicker curtain would not close to block out the the light and one of the lights on the side of the building was very near the window -it was bright.
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1.0review from
Nothing! This is the first hotel on Priceline that hasn't given me the request I made for beds. We had our 2 grandchildren with us and needed a room with 2 beds. They said we cud only have a room with 1 bed. We had to purchase another room with 2 beds.
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1.0review from
showed a full breakfast,but was continental, dirty diaper left in trash in room, wallpaper peeling in bathroom, tried to change to cash at the hotel, they said they couldn't give me a receipt so now how do I get my money back
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5.0review from
My daughter is a Freshman at UNC and hotel was close to school. Front desk personnel was extremely friendly and courteous, best approach to customers I have not seen in a long time. The A/C in room was very loud.
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2.0review from
we had the worst stay ever the room smelled really bad, NO breakfast @ 9:00AM closes @ 9:30A staff had no clue & didn't care to take care of issues, room never got cleaned. no 100% satisfaction mgr on vacation for 2 weeks & you could tell
