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Awesome that it has a bay-side beach and nice pool. Room had unplugged phone, unplugged microwave, and it took five hours to have a single towel brought to room - that is to say, zero towels in room, calling front desk I was told, they're coming, just wait. At 5 PM. Clueless staff, basically no service, but cheap and well-located. Private bay beach makes up for all. Maybe.
The Gulf view from the 9th floor balcony centered on the pool area was fantastic both night and day. The only thing was that the satellite was out during our stay. So no tv, but we found plenty of other things to occupy our time. It wasn't that big of deel for us.
The pool was great! All the ammeneties closed at 10 pm.
Great location, clean, good facilities, big rooms. Says all rooms have ocean view - technically true, but somewhat misleading. Only premium rooms face the Gulf of Mexico and the beach. Other rooms face the bay with a parking lot and RV park in between.
Great staff, clean, and a great location !
We had an ocean view room on the six floor that was spectacular. Our room had a balcony that overlooked the Lazy river pool,hot tub's, and fire pit, ocean & beach. The beautiful white beach was a short walkway away. The restaurant wasn't bad either we had the sliders and enjoy them. The guestroom itself is nothing terribly spectacular but it was very clean and the beds and pillows or comfortable. Even though we overlooked the lazy river and the beach our room was very quiet and peaceful. I would recommend its location with a close walk to shops and numerous restaurants and nightspots Lazy river pool
We stopped for a night to visit some friends from the area and booked this last minute. We were 100% pleased with our choice. Great place for a family with children. Live band cocktails for the adults and plenty of activities for the children! Wish we could've stayed longer!
Beautiful family oriented hotel with beautiful view of either the Gulf of Mexico or the bay depending on which side you get. Excellent pool. Friendly and accomadating staff. In-hotel restaurant and bar was overpriced. Service was slow. WiFi signal was poor and SO slow. Would definitely benefit from an upgrade.
Great hotel. One of the managers on duty "Trentacles" was on spot with his duties and was always attentive. Elevators were very slow and no AC in them but it wasn't horrible.
The staff was great and the location was really nice.
We are locals but had never stayed at this particular hotel. We were pleasantly surprised. Would not stay here in the summer due to location right next to Casino Beach - would be too crowded.
Had a great time! :gulf view room was great Tub broke but they fixed it quickly
Everything was so close to the property . Ocean view was great . Hope to come again this summer . The breakfast facility was crowded and people would step in front of you and break line . The waffle area was the worst . One person cooking the waffles and the entire family ( 4-6 people ) would stand in a crowd around the toaster and would watch it cook . This blocked everything from others getting their food . After the waffle was toasted the groups would cheer and make a mad dash to break in front of people . Hectic everyday . We were there 4 days . Same everyday .
Free breakfast, close walk to beach.
Great location, clean, friendly personnel.
The hotel was clean and well run. Staff were friendly & helpful when required. It was always quiet at night, and the parking facilities were more than adequate. The breakfast provided was also adequate. Was difficult to find a decent restaurant in the vicinity, and the ones that were in the close vicinity were expensive or not very good. Having to leave the area meant a tollbridge had to be utilized each time, and the drive is a bit long to get anywhere. The prevailing attitude appeared to be targeting younger people rather than business types.
Wonderful friendly staff!!! Nice hotel with nice amenities! Elevators were terribly slow, but if that is my only complaint then this was a great hotel!
Everything was great, from the breakfast, to the room and the staff was fantastic. We were on our honeymoon and the staff upgraded our room for free and they even gave us champagne and a card. The breakfast was awesome, you had tons of options. Even the staff in the hallway greeted you. We always stay at the Hampton inn but this one was by far the best. If I had to complain about something it would be the elevators. They kept breaking down but they were serviced in a timely manner and it wasn't anyone's fault.
The spacious rooms and the shower stall in the room the coffee machine located in the bathroom
view kids in pool with bar
Friendly staff, very clean lobby, and rooms. Amazing view of the gulf. Beds were very comfortable. The pool and tiki bar were closed for seasonal purposes.
Construction in front of hotel making front entrance unavailable. Also dust in garage and on autos from construction project.
Staff, rooms, location, free coffee, Pensacola Although it rained everyday, hotel and trip was good
Beautiful hotel In a great location. Good food in hotel and nearby. I felt like I could hear every door in the hotel slam. And they do slam! I could also hear a baby crying from another room. The walls are very thin so if you need quiet to sleep, this is not the hotel for you.
Beach access, clean, good beds. Received, without requesting, a complementary room upgrade. Very pleased.
I like that they had a buffet style breakfast. I love you can walk to the beach and shopping areas all around .Great restaurant and bars live music was great. No complementary breakfast like it said. Sheets had holes carpet was dirty.
Everything. The beach the people was so friendly. Super clean amazing place I will be back with my family. I don't have nothing bad to say thanks for be so friendly an professional. I will recomend this place..
We did like the convenience and location! The rooms were very outdated. Carpet was dirty in room. Probably will NOT STAY there again....
We went down to the gulf to start our New Year with a small adventure. Oh, and such a nice adventure it was. We got to the hotel and checking in was a breeze, to the point we asked if there where any gulf view rooms available and low and behold. There was!! We got to the room I was clean, well appointed, and spacious. We had only booked one night but it was so nice extended our stay. In short great room, great people, and great experience. Would do it again.
Our room was very clean. (And I am picky). Bed was perfect. Location was great. Staff was helpful. Will absolutely stay here again. Wish the out door pook was heated.
ALL Aspects However I need a receipt for my stay.
Location was great amenities were fine. The staff was very nice. The bed was not comfortable, price too high, I was locked out of my room several times due to the card box malfunctioning on my door. Had to wait outside one the hall several times for someone to let me in and had to go to the front desk to have the issue resolved which never got resolved. It was unacceptable.
I liked that it wasonthe beach and had places to eat and get coffee within the facility. Construction noise started at 8. Also the heated pool was very cold and that was the main reason I had chosen the hotel was so we could swim.
Location, right on the beach. Service, we waited an hr to get checked in because there was a mix up with our reservations, even though we request a king bed and paid the upgrade to get a beach view, ended up with a standard room with 2 queen size beds (since there not any others available). Also not very clean, was once of the poorest looking Hiltons I have been too in a while.
The Ac was nice & cold, short walk to the beach The receptionist said there were no other rooms available & gave us 2 queen beds even though we paid for a King bed room.We were supposed to get a King bed but didn't, the room was cleaned in the evening & was remade with Sandy sheets on the bed. The ice bucket was never cleaned or poured out.
This place has a great location on the beach. Other than the AC messing up the room was great. Bed was comfy, nice pillows. Parking was available. The A/C didn't stay on at night and it got hot and the cold, then hot again.
Bathrooms were very dingy but the beds were comfortable.
It was really close to the beach. They had plenty of places that was walking distance so that was a plus. Had a good stay over all. The room was a little dirty. But it didn't have a bad smell which was good.
The breakfast was awesome. The mattress and pillows were very nice. The view was very good. The staff was helpful and friendly especially Belinda. The lo o ng walk to the beach.
It was really nice, I will stay there again
We had an inland room but could see the ocean from the door. The room was basic but quiet and clean with a flat screen TV. Large breakfast room with patio with a beach view. The staff was very friendly. The hotel is economical and within walking distance of excellent restaurants and shopping. Was very handy to walk from the hotel directly onto the beach.
Room was nice,clean and comfortable.Staff was friendly and accomodating.
It was right on the beach. The only thing that would have made it better is a boardwalk taking you closer to the shore. Walking in the sand was hard on older legs. The staff was friendly and accommodating. I liked all the chairs that were provided outside the rooms. That made it easier to dry towels and swimsuits. I will definitely go back. The rooms felt damp which I attribute to the air conditioner because it wasn't that humid out.
All was well
It was an overall good experience. Room was beach view for a very descent price and it was quiet. Staff was good on check in and the beds were nice. The water temperature was horrible didn't get hot and only stayed warm for like 3-5 mins.
Close to Beach Needed serious cleaning. We left early because it was uncomfortable.
Location is about all it has going for it Smell was bad, daughter crawled on the floor and knees and feet completely black shower was dirty. Will not be back, so bad left after first night and wasnt able to get money back went to next door hotel.
Loved the fact this hotel was right on the beach! We watched the sunset and sunrise. Staff was very friendly and helpful. The price was right and my family had a great stay!
Close to the water, comfortable beds and very clean. The breakfast set up and selection was great. The room had a very odd set up with the seating area in front,of the rest room instead of the bar area, and you were unable to see either t.v. unless you were sitting on a bed.
The location was perfect. Right on the beach, decent accommodations for the price. The hallways are loud and the sound travels easily. It was odd having a suite and the bed was right when you walk in the door as opposed to a cushion/buffer by having the bed in the back. That made for a loud night of sleep. But all in all not bad.
Easy check in Pleasant staff Clean comfortable room Breakfast buffet No one at the counter to check out early in the morning (6:00 am) Just had to drop the key cards on the desk and go didn't have time to wait . I can see a potential problem with that. Maybe put a secure box there if there won't be anyone at the desk at that time
We loved the modern look of the rooms.
Cleanness of the hotel and room, Excellent buffet breakfast, and staff helpfulness, Insulation between floors needs careful thought when they build their next hotel. The guest above us ran his shower at 5.10 am which was very loud in our room.
The staff,breakfest,hot tub,beds Elevators were slow
Very friendly staff. Very clean establishment. Will definitely stay here again!!! Highly recommended. Only 20-30 minutes from pensecola beaches. Very easy to drive to and from. Absolutely nothing.
Close to freeway, bathrooms and room clean, staff friendly. If staying more than one night, the beds are hard and not comfortable, unless you like hard beds. Also our room had a leak coming from second floor bath, so the carpet outside our bathroom was soaked everyday. Nothing we couldn't live with and hopefully getting fixed.
Liked the Naval air musuam
The Blue Angel Inn looked like it was brand new. Everything was shiny and clean. The room was roomy enough for the 2 of us and the carpet looked like we were the first to walk on it. The bathroom was very nice if a tad small, but plenty of counter space for both of us. Bed and linens were very comfortable.
The rooms were clean, the staff was friendly and knowledgeable. They even provided a nice continental breakfast. The staff was helpful if a guest did not know how t d something NA
Clean, nice staff, nice breakfast, close from the place we were goin to!
The bed was nice and the TV worked properly The room was dirty and some aspects were dated and needed replacing
Room was amazing, especially the bathroom. Walk in shower and upscale everything. One of the nicest places I've ever stayed.
Clean, I only needed a night stay while traveling for work. Very clean, very nice people and decent breakfast. Comfortable bed and spacious room.
Clean and modern rooms, large bathroom, pretty good breakfast, and the pool was nice and clean. Also the staff was friendly. Charged $80 more then listed from hidden fees.
The hotel was very clean and the room was spacious. The food served for breakfast was inedible.
Staff very nice and accomadating . Beds very soft and comfortable, all your needs while a short stay. I would stay again and recommend if anyone is visiting Fort Myers.Loved the home style patio with rocking chairs made it feel more homier. Breakfast is average but standard for most free breakfast at hotels.need more fruit and meat?
The towels were clean. The roaches that met us inside the door, the dirty unchanged sheets, the dirty bathtub, the filthy, crusted baseboard. I took pictures of the filthy bathroom and am sending them to the corporate office to ask if anyone there would spend the night in this room.
All outside rooms. Old hotel needs updating. Too expensive for what was there
Nothing we left and stayed at another hotel. The place seemed a bit seedy the room was appeared dirty and furniture was in need of repair. The light fixtures did not work my husband and I decided to leave and sleepy elsewhere. The bed looked broken and unclean.
It was extremely loud, we were placed in a room with no cable and when asked to correct the situation they said "ohhh I forgot we weren't suppose to book anyone in this room." The room wasn't very well cleaned and do to construction at the hotel it was difficult to park and too loud to rest. Would not stay there again.
Not too far from the beach Hotel needs an update
Clean new remodeled room good for 1 night pass through stay Bathroom could be cleaner
Nothing!! Not one thing. The property was rundown and the clints were low life drug users that had me up looking out at my car all night!! They kept walking around outside talking loud and talking bad language.
I hadn't had that good night's sleep in a long time. I have arthritis. In the morning I wasn't stiff or sore and felt well rested. Location was confusing. A lot going on at the same place.
Good location Cockroaches in bathroom
the television did not work
Pleasantly surprised! Found this deal online. Very close to restaurants (you can walk). We had a king bed (comfy) microwave, and fridge. I will definitely come back! Could update the bathroom.
Room well furnished. The old train station aspect was charming. The breakfast room was nice and the food was reasonably priced. Plenty of parking. Convenient to highways and to the beach highway. The trains going by at night were very loud. The bathroom was quite small.
This is a very nice property that is clean and comfortable.
Historic site with style with efficient caring staff. Nothing not like about the treatment or amenities, everything was fine.
The manager on duty my check out date was so accommodating. ( I wish I would have gotten her name.) My flight was rescheduled for a later time than expected due to a last minute delay. Instead of waiting at the airport for 4 hours, she allowed me to stay at the hotel for a few hours later than my original check out time. She did not have to do that but it was much appreciated. I WILL BE BACK!
It has a historical feel mixed with a hotel. It was very beautiful and clean in. however the room service forgot to put our breakfast in. We mainly went to this hotel for the room service and history and we did not get it. After two hours we called and they told us they forgot to put it
Historic & Elegant hotel with a downhome feeling. Just the place for relaxing. Convenient to shopping and restaurants. I wish the windows on the revolving door were cleaner, and the windows overhead the inside breeze view were cleaner so you could enjoy the sun beaming through clean windows. But even with that it was beautiful.
We enjoyed our stay very much , the staff was very professional, and helpful, the rooms very nice !! I rate it a great place to stay AAAAAAA+++++++ I only wish they had a laundry room
The room was very nice. Clean and spacious with a comfortable bed. The walls were a little thin and the TV remote didn't work.
Price - great value. Location - could walk to event center across the street and walk to historic downtown & waterfront. Train at 2:30 AM - very loud! Room temperature swung wildly from oven to meat locker. Location (two-edge sword) - an event I did not attend meant intrusive security in the parking lot and loud music late into the night.
Very clean hotel with a nice view of the bay. It was within a close proximity to many nice restaurants. Only a 10 minute drive to the beach. Pool wasn't very nice. Decent.
The hotel was in a great location and fundamentally was a nice facility. Room was a bit small for the price; bed was comfortable We had an obnoxious and seemingly intoxicated neighbor on the 7th floor yelling at his female roommate that made the measly 5 hours of sleep we needed to get seem to be a lot compared to what we did get - none. Two complaints filed with the front desk merely resulted in a delayed yelling and by 3 a.m. the same man simply talking and we could still hear him through the wall. Unacceptable for a $140.00+ a night room.
Loved the attention to detail.
The hotel was perfect for me and my family.
Comfortable bed. Convient location to businesses and beach No continental breakfast
Fairly convenient location, in between east/west branches of US-98--parking lot gives access to both. Easy to jump on I-110 or head southeast across the Pensacola Bay Bridge. Less than 5 minutes walk to our favorite restaurant in Pensacola--McGuire's! At least three or four other decent restaurants within 5-10 minute walk. Walking to historic downtown/entertainment area took around 20-25 minutes...definitely do-able. Despite being on first floor (we booked last-minute, it was all they had left) in a full hotel, we had no issues with noise. Running the bathroom fan all night generated enough white noise to block out everything but the occasional door slam. A/C worked great. Friendly staff. Would definitely stay here again.