Country Inn & Suites by Radisson, Pensacola, W. FL

The bed was comfortable and the room was spacious

We booked 1 night and later added 2 additional nights. We checked in around midnight. I asked the guy behind the desk if we could get the same room for the 3 nights. I tried to explain it to him several different ways. It really isn’t a hard concept. He said I would have to wait until morning. I asked if it was because they were fully booked. He said no. I asked if there was a price difference between the rooms. He said yes. I said fine, if I have to pay more, then charge me more. He said he couldn’t do that. So I ended up not sleeping well because I wasn’t sure if we were going to have to haul all of our luggage all over the hotel. It was very frustrating. We ended up in the same room for more money, but didn’t find out until the last m. I really think they need to train the night staff on how to handle these situations

Great location. Near Interstate 10 and easy access to local places to eat

Worse mattresses i have ever slept on. Back hurt so bad after just a short nap that i ask hotel employee at the front desk about changing rooms and she said they are all bad, we are in need of an upgrade and left it at that. No room to eat break