Pros (+) Good location and clean rooms
Cons (-) Price is little too much
2 stars
Extended Stay America Suites - Pensacola - University Mall
Photos of Extended Stay America Suites - Pensacola - University Mall
Overview
The Extended Stay America Pensacola University Mall is located only 16 miles from Pensacola Beach. Guests can rent diving equipment, snorkeling devices, and boats nine miles away at Scuba Shack. This budget, modern hotel is less than three miles from the hotel and 41 miles from Ft. Walton Beach Airport. It has 101 pet-friendly, non-smoking guest rooms, free parking, and barbecue facilities.
Each of the suites at this hotel is spacious and comes with a flat-screen television with cable channels. There are fully-equipped kitchens with a stovetop, refrigerator, microwave, dishes, cutlery, cooking utensils, and a coffee maker. There is complimentary high-speed wireless Internet access, and the hotel has a coin-operated laundry facility available around the clock.
There are business services available at the hotel, including mail delivery, fax services, and copy services. Housekeeping is provided once a week for extended stay guests at the hotel at least a week. Guests staying less time can get fresh linens and towels at the front desk at any time.
Many restaurants are located near the hotel including Wild Honey Frozen Yogurt, Tu-Do Vietnamese Restaurant, Pho Golden Palace, Texas Roadhouse, and Cheddar’s Scratch Kitchen. Moe’s Southwest Grill, Honey Baked Ham Company, and Dickey’s Barbecue Pit are also only steps from the hotel.
Guests with families can visit Bounce House Pensacola for kid-friendly fun, while Beautiful U Body Sculpting and Wellness Spa is available for relaxation. Massage Envy, Indulge, and Blue Wahoos Ballpark are also in the area.
Latest deals for Extended Stay America Suites - Pensacola - University Mall
Amenities at Extended Stay America Suites - Pensacola - University Mall
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Kitchen
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Dining
- Food can be delivered to guest accommodation
- Dining room
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
- Seating area
Services and conveniences
- Conference rooms
- Wake-up service
- 24hr front desk
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Parking and transportation
- Free parking
Outdoor
- Grill
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Pensacola - University Mall
6.4
Okay
863 verified ratings
Wonderful
283
Very good
83
Good
94
Okay
53
Fair
86
Mediocre
67
Poor
197
Summary of reviews
Guests say
Guests have praised the wonderful staff and convenient location of the hotel, but the overwhelming majority expressed serious concerns about cleanliness and maintenance issues, including dirty rooms and poor upkeep. Many guests felt the hotel did not meet basic standards and left disappointed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.8 out of 10
12 reviews
5.7 out of 10
2 reviews
All reviews
Pros (+) Nothing
Cons (-) They didn't clean my room, they didn't bring me fresh towels, it was extremely dirty. I'm not sure what the workers were trying to fix but they started banging and making a lot of noise around 5 AM and didn't stop til about 1.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's kitchen facilities?
Each suite comes with a fully-equipped kitchen including a stovetop, refrigerator, microwave, dishes, cutlery, cooking utensils, and a coffee maker.
Are there any nearby attractions suitable for families?
Families can visit Bounce House Pensacola for kid-friendly fun, while Beautiful U Body Sculpting and Wellness Spa is available for relaxation. There are also various dining options nearby.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about cleanliness, including issues with the carpet, room odor, and maintenance. However, the staff is described as friendly and helpful.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, making it convenient for guests traveling with their pets.
What are the common complaints about the hotel's amenities?
Some guests have expressed concerns about the availability of towels, cleanliness of the rooms, and the quality of the breakfast. However, the staff is praised for being helpful and accommodating.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Some guests reported issues with noise and loitering on lower floors, so choosing a room on a higher floor might provide a quieter and more secure experience.
Consider Bringing Your Own Toiletries
A few guests mentioned that the hotel's complimentary toiletries were not sufficient, so bringing your own toiletries might be a good idea.
Check the Functionality of Room Amenities
Some guests experienced issues with in-room amenities such as the air conditioning unit and TV. It's advisable to check the functionality of these amenities upon check-in.
Explore Nearby Dining Options
The hotel is conveniently located near various restaurants, providing guests with a range of dining choices within walking distance.
Be Mindful of Low Season Bookings
December is considered the low season, so if you prefer a quieter stay, this might be a suitable time to visit. However, be aware that some facilities or services might have reduced availability during this period.
Request a Room with a Clean Smell
While some guests appreciated the cleanliness and fresh smell of their rooms, others encountered unpleasant odors. It may be helpful to request a room with a clean and fresh scent upon booking.
Be Prepared for Limited Breakfast Options
The complimentary breakfast may have limited options, so guests looking for a substantial morning meal might want to explore nearby dining alternatives.
Consider Bringing Your Own Kitchenware
A few guests mentioned that the pots and pans provided for the kitchen were not up to standard. Bringing your own kitchenware might be beneficial if you plan to cook during your stay.
Check for Pet Hair
If you are sensitive to pet hair, it's advisable to thoroughly inspect the room upon arrival, as a few guests reported finding pet hair in their accommodations.
Inquire About Extended Stay Policies
For guests planning an extended stay, it's recommended to inquire about the frequency of housekeeping and the availability of additional amenities to ensure a comfortable and convenient experience.
Location
809 Bloodworth Lane, Pensacola, FL 32504
What's nearby
- University of West Florida3.4 mi
- Temple Beth-El5.4 mi
- Louisville and Nashville Passenger Station and Express Building5.7 mi
- Pensacola Civic Center5.8 mi
- Civil War Soldiers Museum6 mi
- Thiesen Building6.1 mi
- Saenger Theatre6.1 mi
- U.S. Customs House and Post Office6.2 mi
- Clara Barkley Dorr House6.2 mi
- St. Joseph's Church Buildings6.3 mi
- Historic Pensacola Village6.3 mi
- Plaza Ferdinand VII6.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Pensacola - University Mall
Low season | April |
|---|---|
High season | January |
Average price (weeknight) | $67 |
Average price (weekend night) | $77 |
When to book a room at Extended Stay America Suites - Pensacola - University Mall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Pensacola - University Mall
FAQs when booking at Extended Stay America Suites - Pensacola - University Mall
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See most recommended stays in PensacolaGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 5.4 mi |
Nearest Airport | Pensacola |
Distance to airport | 2.7 mi |