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Amenities
| General | 24 hour front desk, Air-conditioned, Complimentary breakfast, Designated smoking area, Express check out, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (outdoor), Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Business center, Laundry service, Meeting/Banquet facilities | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets allowed on request. Charges may apply. | Landmarks |
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Guest Ratings
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Read all reviews from Booking.com |
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Read all reviews from Travelocity |
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Read all reviews from Priceline |
Star Ratings
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz | |
| Travelocity |
| Breakfast |
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95% found the |
| Service |
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95% found the |
| Room Cleanliness |
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82% said |
| Beach |
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Beach is lovely. |
| Reception |
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70% said the |
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Mediocre 4.0
Mar 26 2014
The staff member were very friendly and extended great customer service. The representation/picture that was shown on priceline were very different. I usually book flights & vacations through priceline however because there was a misrepresentation of the room, I will think twice before trusting priceline with my next vacation Again I did not get the room that I was shown so my family was really cramped. The hotel staff did what they could but I was very disappointed with priceline. Week days are the only time room service is availible. We stayed Friday, Saturday and Sunday, checking out on Monday. I wish I had only did two days.The staff member were very friendly and extended great customer service. The representation/picture that was shown on priceline were very different. I usually book flights & vacations through priceline however because there was a misrepresentation of the room, I will think twice before trusting priceline with my next vacation Again I did not get the room that I was shown so my family was really cramped. The hotel staff did what they could but I was very disappointed with priceline. Week days are the only time room service is availible. We stayed Friday, Saturday and Sunday, checking out on Monday. I wish I had only did two days. |
Excellent 10.0
Feb 24 2014
The one bedroom suite was beyond expectation; the towels were plush, the hotel was quiet at night; the staff very attentive. I will definately return to this hotel, if I am able to come back to Gulf Shores. The location is a bit tricky to find if you are not familiar with the area. The breakfast bar has anything and everything you can imangine that will hold you for the day. I can't say enough about this hotel.The one bedroom suite was beyond expectation; the towels were plush, the hotel was quiet at night; the staff very attentive. I will definately return to this hotel, if I am able to come back to Gulf Shores. The location is a bit tricky to find if you are not familiar with the area. The breakfast bar has anything and everything you can imangine that will hold you for the day. I can't say enough about this hotel. |
Poor 1.0
Feb 22 2014
They booked me at another hotel and paid for a room They were overbooked and I did not use them They booked me at another hotel and paid for a room They were overbooked and I did not use them |
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Excellent 10.0
Feb 17 2014
The staff was awesome. They went well above their job description to make our stay more than what we expected. No The staff was awesome. They went well above their job description to make our stay more than what we expected. No |
Excellent 10.0
Feb 1 2014
fantastic stay! Great size room comfortable beds nice kitchen best staff great food
fantastic stay! Great size room comfortable beds nice kitchen best staff great food
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Excellent 10.0
Nov 7 2013
Loved the kitchenette and the living room!! Yogurt on weekends would be nice!! I would certainly return there again!!Loved the kitchenette and the living room!! Yogurt on weekends would be nice!! I would certainly return there again!! |
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Mediocre 4.0
Sep 10 2013
The hotel had a variety at breakfast. The room had an adequate kitchen. The room was comfortable and had nice towels. The front desk staff were friendly, especially the woman who checked us in. We enjoyed the pool area. Also plenty of TV channels. Room was worn - stains & tears in bedspread, broken clock/radio, broken door on central unit. There was no weekend service of rooms. Misinformation on Priceline website: hotel was NOT in the Orange Beach area that was shown on the Priceline map. Priceline had misleading info on the website, and had I been using a home computer rather than phone, I probably would have noticed the bait and switch that happened. My correspondence with Priceline was not pleasant and was non-productive. This was an extended stay hotel - not was i was expecting for the weekend. The description should have made consumer aware that this was the case and that there would not be weekend service of rooms. Major disappoint...The hotel had a variety at breakfast. The room had an adequate kitchen. The room was comfortable and had nice towels. The front desk staff were friendly, especially the woman who checked us in. We enjoyed the pool area. Also plenty of TV channels. Room was worn - stains & tears in bedspread, broken clock/radio, broken door on central unit. There was no weekend service of rooms. Misinformation on Priceline website: hotel was NOT in the Orange Beach area that was shown on the Priceline map. Priceline had misleading info on the website, and had I been using a home computer rather than phone, I probably would have noticed the bait and switch that happened. My correspondence with Priceline was not pleasant and was non-productive. This was an extended stay hotel - not was i was expecting for the weekend. The description should have made consumer aware that this was the case and that there would not be weekend service of rooms. Major disappoint... |
Excellent 10.0
Sep 6 2013
Full Kitchen and pool The elevator was very slow... Awsome hotel rooms were perfect and location was great.Breakfast stops to early.Full Kitchen and pool The elevator was very slow... Awsome hotel rooms were perfect and location was great.Breakfast stops to early. |
Good 7.0
Sep 5 2013
Good location to get to and from areas wanted to go. The bed is advertised as a queen bed and it was brought to staff attention but the bed is not a queen. They're full size beds Requested late check out ok last day twice and was told I could stay until 12. Hotel staff knocke on door twice to clean the room and had to call the front desk to ask. Staff didn't have it marked down anywhere we were staying late even though we talked to staff the night before and earlier that morning.Good location to get to and from areas wanted to go. The bed is advertised as a queen bed and it was brought to staff attention but the bed is not a queen. They're full size beds Requested late check out ok last day twice and was told I could stay until 12. Hotel staff knocke on door twice to clean the room and had to call the front desk to ask. Staff didn't have it marked down anywhere we were staying late even though we talked to staff the night before and earlier that morning. |
