Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Breakfast is good."
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8.8 "Great service."9.3 "93% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." -
8.6 "Location is great."8.3 "
Great parking , according to 83%." 10.0 "100% thoughtparking was inexpensive ." 8.8 "City centre within easy reach , said 88%." 8.8 "Easily accessible by car , said 88%." 10.0 "100%liked the proximity to sightseeing ." -
7.0 "Good pool."6.0 "Only 60% thought the
pool was clean ." -
5.9 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." 5.7 "57% thought thecleanliness of the hotel was average ." 6.0 "Only 60% thought thepool was clean ." -
5.6 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." 5.2 "52% said theview was so-so ." -
5.2 "Average amenities."5.7 "57% found the
grounds not bad ." -
4.8 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." -
4.8 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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8.9 "Breakfast is good."
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8.8 "Great service."9.4 "94% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." -
8.6 "Location is great."8.4 "
Great parking , according to 84%." 10.0 "100% thoughtparking was inexpensive ." 9.1 "City centre within easy reach , said 91%." -
7.1 "Good pool."
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6.2 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." 5.2 "52% said theview was so-so ." 5.3 "53% thought thebathroom was big enough ." -
5.8 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." 5.7 "57% thought thecleanliness of the hotel was average ." -
5.4 "Average amenities."5.8 "58% found the
grounds not bad ." -
5.2 "Internet is average."
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5.1 "Vibe was decent."
Overall Rating
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9.0 "Excellent breakfast."
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8.3 "Great service."8.7 "87% found the
staff to be very friendly ." -
7.1 "Good pool."
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7.0 "High comfort."7.8 "78% thought
rooms were spacious ." -
5.8 "Rooms are ok."
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5.1 "Average amenities."5.8 "58% found the
grounds not bad ." -
4.4 "Vibe wasn't good."0.8 "92%
criticized the unstylish hotel ."
Overall Rating
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8.7 "Great service."
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8.6 "Breakfast is good."
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7.4 "Tasty food."
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7.0 "High comfort."
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5.9 "Average amenities."
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5.3 "Rooms are ok."
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4.7 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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8.9 "Breakfast is good."
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.6 "Location is great."8.6 "
Great parking , according to 86%." -
6.6 "Pool is mediocre."
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5.7 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
5.0 "Average amenities."4.7 "53% thought the
building wasn't nice ." -
4.8 "Internet is poor."
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4.7 "Vibe wasn't good."1.1 "89%
criticized the unstylish hotel ." -
4.5 "Rooms are not good."2.7 "73%
complained about the bathroom ." 0.9 "For 91%, therooms looked old ." 1.1 "89% thought they werepoorly maintained ." 3.4 "66% foundproblems with the furniture ." 2.2 "78% hadproblems with the shower ." 4.3 "57%criticized the small bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
Very friendly staff and great food (breakfast and meals) As a business traveller I like to have wifi but some evenings I was unable to connect to it.
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4.7review from
Friendly staff Far from a 4 star level - rather a low 3 star. The hotel needs urgently an interior refreshment. Breakfast was really basic.
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6.0review from
Very friendly personnel. Nice location. Good food The room smelled quite strongly to cleaning products. But when I told the receptionist about it, they reacted very good and told me they will investigate it and take action.
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5.3review from
The hotel has a lot of Charm The hotel management
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2.0review from
Nothing! the hotel is a total has been and personnel and accomodations are the worst I've ever seen in a so called "Grand Hotel" Everyting dates to the late fifties at best. I reserved a suite / apparement with double bed, their best room..., they gave me two single beds and no possibility to arrange anything else. I planned a wellness weekend, I left the hotel at 7.15am disgusted and 200€ poorer to head home. The remains of room service from the yesterday's late afternoon "service" was still stacked in the corridor smelling and looking badly... Great management!!! A total rip off!!!
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6.0review from
Friendly staff, good food. Did unfortunately not get the possibility to test the swimming pool and spa facilities due to massive traffic jam...
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6.4review from
Yes, especially when had a room quite early in the morning (just arrived from USA, 6 am at Frankfurt Airport) and had a good chance to have few hour sleep before visiting in Cologne. Nothing to complain.
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7.2review from
I felt welcomed from the very beginning, the lady at the desk was gentle and professional. The room was ample and confortable, a bathtuub was available which I always like. Nice TV set. Very good breakfast I am really struggling to find something negative from this place, yes probably the restaurant was a bit expensive and I decided not to use it
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6.8review from
very good !!
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6.4review from
I spent just a night. The room was very comfortable and quiet
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7.3review from
Very friendly staff and great food (breakfast and meals) As a business traveller I like to have wifi but some evenings I was unable to connect to it.
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7.2review from
I felt welcomed from the very beginning, the lady at the desk was gentle and professional. The room was ample and confortable, a bathtuub was available which I always like. Nice TV set. Very good breakfast I am really struggling to find something negative from this place, yes probably the restaurant was a bit expensive and I decided not to use it
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6.8review from
very good !!
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4.7review from
Friendly staff Far from a 4 star level - rather a low 3 star. The hotel needs urgently an interior refreshment. Breakfast was really basic.
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6.0review from
Very friendly personnel. Nice location. Good food The room smelled quite strongly to cleaning products. But when I told the receptionist about it, they reacted very good and told me they will investigate it and take action.
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5.3review from
The hotel has a lot of Charm The hotel management
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2.0review from
Nothing! the hotel is a total has been and personnel and accomodations are the worst I've ever seen in a so called "Grand Hotel" Everyting dates to the late fifties at best. I reserved a suite / apparement with double bed, their best room..., they gave me two single beds and no possibility to arrange anything else. I planned a wellness weekend, I left the hotel at 7.15am disgusted and 200€ poorer to head home. The remains of room service from the yesterday's late afternoon "service" was still stacked in the corridor smelling and looking badly... Great management!!! A total rip off!!!
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6.0review from
Friendly staff, good food. Did unfortunately not get the possibility to test the swimming pool and spa facilities due to massive traffic jam...
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6.4review from
Yes, especially when had a room quite early in the morning (just arrived from USA, 6 am at Frankfurt Airport) and had a good chance to have few hour sleep before visiting in Cologne. Nothing to complain.
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6.4review from
I spent just a night. The room was very comfortable and quiet
