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Friendly staff Far from a 4 star level - rather a low 3 star. The hotel needs urgently an interior refreshment. Breakfast was really basic.
Yes, especially when had a room quite early in the morning (just arrived from USA, 6 am at Frankfurt Airport) and had a good chance to have few hour sleep before visiting in Cologne. Nothing to complain.
Friendly staff, good food. Did unfortunately not get the possibility to test the swimming pool and spa facilities due to massive traffic jam...
very good !!
The hotel has a lot of Charm The hotel management
Nothing! the hotel is a total has been and personnel and accomodations are the worst I've ever seen in a so called "Grand Hotel" Everyting dates to the late fifties at best. I reserved a suite / apparement with double bed, their best room..., they gave me two single beds and no possibility to arrange anything else. I planned a wellness weekend, I left the hotel at 7.15am disgusted and 200€ poorer to head home. The remains of room service from the yesterday's late afternoon "service" was still stacked in the corridor smelling and looking badly... Great management!!! A total rip off!!!
I spent just a night. The room was very comfortable and quiet
Very friendly staff and great food (breakfast and meals) As a business traveller I like to have wifi but some evenings I was unable to connect to it.
Very friendly personnel. Nice location. Good food The room smelled quite strongly to cleaning products. But when I told the receptionist about it, they reacted very good and told me they will investigate it and take action.
I felt welcomed from the very beginning, the lady at the desk was gentle and professional. The room was ample and confortable, a bathtuub was available which I always like. Nice TV set. Very good breakfast I am really struggling to find something negative from this place, yes probably the restaurant was a bit expensive and I decided not to use it
We were given a warm welcome and the staff were all very attentive. We were given recommendations about places to see and even lent a guide book with map. It would have been useful to know which was closing day for the restaurant.
Staff very welcoming and friendly, excellent value for money
staff were really friendly and helpfull. Excellent accomodation.
warm welcome, excellent room and bathroom, good breakfast , and efficient booking in and out. Excellent location in very picturesque surroundings (picture postcard) NO
Good space, quiet (apart from church bells adjacent)
Very comfortable beds, beautiful surroundings. The hotel was 'closed' when we arrived!!! We couldn't get an evening meal or even a cup of coffee.After driving several hundred miles to the hotel, we had to go out again to find a restaurant. Very disappointing as the food was so good last time we stayed.
Value for money
Horrendous bed linen. No room cleaning. Strangest decor ever.
The stairway out! Drunk at reception - no wellness or swimming pool as advertised - single duvet on double bed - uncomfortable and drab. Forest view has to be believed - in railway cutting!
Friendly staff. I was the only guest so it was more like a bed and breakfast than a hotel ! Swimming pool and sauna not available.No bar
Location forest view
Nothing Staff attitude, room smelt of stale smoke, room had no facilities eg TV, hairdryer, etc. The duvets on beds were different thicknesses from really thick to almost just a sheet and bedding didn't smell fresh and clean.
very little that I liked about this hotel, I guess price was good, but everything else was very bad... - Never anyone at a reception, big dog in the kitchen, not a good breakfast at all, staff were drunk even in the morning...
Warm welcome from the owners. Small selection of TV Channels
the location and the staff it was wright choice for my and for sure I will revisite the hotel in near soon. the room size too small and the site did not show what is the room size and condition.
The hotel is nice and the staff very helpful. Breakfast is also very good. Sauna and swimming pool free of charge are a big plus. Hotel was a bit pricey for its overall quality and location. It is also quite far away from the highway to Köln.
It is a very clean and orderly hotel. The town is quiet and pretty. The pool is small but nice and empty so it feels like a private pool. Breakfast could be more imaginative
Necessary to improve internet access
Fairly near to pleasant countryside The restaurant has no covered way to the Hotel Not every guest welcomes two or three showers on a rainy day or carries an umbrella
was not hot water in shower -bath in the evening.
Quiet zone. Wild nature. The breakfast hour has to be anounced during the day before, otherwise, the door is closed, even fi there was round 5 rooms booked.
Very frendly staff, the prices for both food and drinks were nice and the food was good. The older part of the gasthaus was not very high. you constandly had to watch you head.
beautiful surroundings, kind and helpfull staff
Owners/staff were very helpful, even though language was a barrier. They provided a good dinner at fair prices. Accommodation appeared brand new renovation.
pleasant overnight stop
excellent breakfast Evening meal choice limited
Very clean new rooms, good breakfast and friendly staff. Little better wireless connection.
Staff was very friendly and helpful, guests really feel welcome in this small and simple, clean hotel. Ideal for visiting Cologne without staying in the hectic of the city. Surrounding nature is very nice. Shower would be better if the water would heat up further than 30 degrees Celcius.
We were made welcome and offered a choice of room. Despite our limited German language, the host was helpful. A good breakfast.
Hotel staff were great. The food was excellent too.I enjoyed the hotel, all were comfortable.
Very nice staff quiet Like going back in time. No internet connection whatsoever.
The food was delicious the hotel does not have elevator, then is uncomfortable carry the bags
Staff is very friendly Smoking is allowed in Restaurant and at breakfast