Gummersbach Hotels

The hotel has a lot of Charm The hotel management

Nothing! the hotel is a total has been and personnel and accomodations are the worst I've ever seen in a so called "Grand Hotel" Everyting dates to the late fifties at best. I reserved a suite / apparement with double bed, their best room..., they gave me two single beds and no possibility to arrange anything else. I planned a wellness weekend, I left the hotel at 7.15am disgusted and 200€ poorer to head home. The remains of room service from the yesterday's late afternoon "service" was still stacked in the corridor smelling and looking badly... Great management!!! A total rip off!!!

I spent just a night. The room was very comfortable and quiet

Very friendly personnel. Nice location. Good food The room smelled quite strongly to cleaning products. But when I told the receptionist about it, they reacted very good and told me they will investigate it and take action.

Very comfortable beds, beautiful surroundings. The hotel was 'closed' when we arrived!!! We couldn't get an evening meal or even a cup of coffee.After driving several hundred miles to the hotel, we had to go out again to find a restaurant. Very disappointing as the food was so good last time we stayed.

Friendly staff. I was the only guest so it was more like a bed and breakfast than a hotel ! Swimming pool and sauna not available.No bar

Location forest view

Nothing Staff attitude, room smelt of stale smoke, room had no facilities eg TV, hairdryer, etc. The duvets on beds were different thicknesses from really thick to almost just a sheet and bedding didn't smell fresh and clean.

very little that I liked about this hotel, I guess price was good, but everything else was very bad... - Never anyone at a reception, big dog in the kitchen, not a good breakfast at all, staff were drunk even in the morning...

Fairly near to pleasant countryside The restaurant has no covered way to the Hotel Not every guest welcomes two or three showers on a rainy day or carries an umbrella

was not hot water in shower -bath in the evening.

Owners/staff were very helpful, even though language was a barrier. They provided a good dinner at fair prices. Accommodation appeared brand new renovation.

pleasant overnight stop

Very clean new rooms, good breakfast and friendly staff. Little better wireless connection.

We were made welcome and offered a choice of room. Despite our limited German language, the host was helpful. A good breakfast.