Hacienda San Agustin De Callo

Guests have described the food as delicious and fresh, with fantastic breakfast and unforgettable lunch and dinners in the Incan room. Some guests also mentioned that the lunch and dinner could be improved.

The rooms are spacious and comfortable, with cozy fireplaces and hot water bottles in the bed. Some rooms also feature jacuzzis, and guests appreciated the fires in the bedroom and the Inca dining room with views of Cotopaxi.

The staff are described as hospitable, enthusiastic, and capable, with a warm welcome and attentive service. However, some guests mentioned that most staff did not speak English.

Guests can enjoy a variety of activities, including horseback riding, visiting local rose farms, high-end vodka distillery tours and tastings, and board games/puzzles. Some guests also mentioned a long list of included activities and the eagerness of the staff to please.

The hotel follows all safety protocols, with daily housekeeping, contactless check-in/check-out, and the use of effective cleaning chemicals. Guests also mentioned the provision of face masks, hand sanitizer, and physical distancing rules.

Several guests mentioned the spectacular views of the volcano from the rooms, especially when the clouds clear. Consider booking a room with a balcony for the best experience.

Guests appreciated the variety of included activities such as horseback riding, visits to local farms, and distillery tours. Make sure to take advantage of these offerings during your stay.

Some guests noted that most staff members did not speak English, which led to communication challenges. Consider learning a few basic Spanish phrases or using a translation app to facilitate communication.

Guests were pleasantly surprised by room upgrades when the hotel had few guests. If the hotel is not fully booked, it might be worth inquiring about potential room upgrades.

The Incan dining room was highlighted as a unique and unforgettable experience. Consider dining in this special setting for a memorable meal.

Guests enjoyed the opportunity to stay in a historic hacienda with Inca and Colonial attributes, describing it as staying in a museum. Embrace the unique experience and appreciate the historical significance of the property.

The hotel's convenient location for visiting Cotopaxi was praised by guests. Plan a visit to the nearby attractions and landmarks for a well-rounded experience.

Some guests mentioned that the doors in the rooms were a bit fiddly. Be patient and take your time when using the room doors to avoid any inconvenience.

Some guests noted that most staff members did not speak English, which led to communication challenges. Consider learning a few basic Spanish phrases or using a translation app to facilitate communication.

Some guests suggested that including wine and cocktails in the meal packages would enhance the overall experience. If available, consider opting for inclusive meal packages for added convenience.