everything went smoothly and the staff was incredibly polite and helpful at every step. the food and drinks were also good. gym and pool facilities were excellent and a pleasure to use.
when we asked for a fridge in our room, they didn't have someone who could bring one right away, unfortunately. but in their defense, it was also like midnight when we asked.
Beds are so comfortable ,room is nice and roomy very clean fast elevators and nice you don't have to go outside to get into the mall direct access to the stores and restaurants.
I only had one complaint and that was the pool ladders into instead of steps older people with limited mobility can't climb ladders into or out of the pool I had a hard time getting out thought maybe we were going to have to call for help but with a little perseverance I got out really enjoyed the pool and hot tub they need to have better access ,stairs instead of ladders would solve that problem
Nestled between Toronto and Niagara Falls, the Sheraton Hamilton Hotel is a great location for your Southern Ontario explorations, as well as meetings and conventions. Located in the heart of downtown, our hotel is connected to Jackson Square and the Hamilton Convention Centre, and adjacent to FirstOntario Centre and FirstOntario Concert Hall. Explore our neighborhood, from the Art Gallery of Hamilton to the exciting Hess Village to James Street restaurants. Within walking distance are the Standard Life office tower and federal and provincial government offices. With more than 18,000 square feet of flexible function space, complete meeting packages, and an Executive Meeting Specialist to attend to all of your needs, our hotel is perfect for your next important business meeting or social event. Guest rooms feature the Sheraton Signature Sleep Experience, 55-inch flat screen televisions, and High Speed Internet Access. Relax, take in views of Lake Ontario or the Niagara Escarpment, and enjoy a space designed with your comfort in mind. Connect to what matters with High Speed Internet Access—available in all public areas. Enjoy a swim year-round in our atrium-enclosed pool and whirlpool, or stretch out on the sun deck. Or keep up your workout routine at Sheraton Fitness. For a delectable dining experience, join us at Chagall’s Restaurant. Or meet up at The Loft, our comfortable lounge, which offers delicious appetizers plus great views over downtown Hamilton. We look forward to welcoming you to the Sheraton Hamilton Hotel.
Based on 2,097 reviews
Value for money
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