Pros: Car was peppy. People were kind abd friendly
Dec 1 2016
No reservation made
Pros: The company never got my reservation.
Sep 16 2016
Pros: I was easily able to call and extend my rental
Cons: Everything was great
Sep 20 2016
Cons: Everything was perfect
Dec 17 2015
Pros: Comfortable ride. Cheap on gas. Service at office exeptional
Nov 13 2016
Not so impressed
Pros: Not much
Cons: I booked priemium and ended up with a large SUV that cost 3x as much in fuel & was dirty
Aug 8 2016
Cons: Car was not very new nor clean. Check well the conditions of insurance offered by kayak!
Aug 28 2016
Cons: We desperately needed a car rental as our SUV broke down. Kayak said Enterprise had rentals so we booked one. SO relieved that we had found a car (especially since our only car had died). Call Enterprise when they open to set up payment only to be told that "it is a glitch in the system,happens all the time and they have NO CAR for us)!!!!
This is terrible customer service and offers no apology. Never again with Kayak OR Enterprise!!!!!!
Aug 17 2016
Pros: The car was impeccable, the service was incredible. No hidden charges. Very honest and helpful.