Four Seasons Hotel Hangzhou at West Lake
Photos of Four Seasons Hotel Hangzhou at West Lake
Overview
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Amenities at Four Seasons Hotel Hangzhou at West Lake
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Lake view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Blu-ray player
- TV
- Smartphone dock
- DVD player
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Game room
- Cycling
Outdoor
- Garden
- Terrace/Patio
- Balcony
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Four Seasons Hotel Hangzhou at West Lake
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers excellent food quality, presentation, and choices for all meals, with a good view from the restaurant and a pleasant environment.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly, offering babysitting or child care, cribs, kids' meals, and outdoor play equipment for kids.
What are the best times to visit the hotel?
The high season is in May, offering a wonderful atmosphere, reliable and attentive staff, and a pleasant environment. However, it's important to note that the outdoor pool may be closed during the middle of summer.
How is the cleanliness and maintenance of the hotel's facilities?
The hotel provides daily housekeeping, professional cleaning, and disinfection of high-touch surfaces to ensure a clean and safe environment for guests.
What are the unique features of the hotel's location and property layout?
Both the location and property layout are unique, offering a garden view, a terrace/patio, a balcony, and a serene atmosphere near the West Lake.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the West Lake comes highly recommended.
Take Advantage of the Concierge Service
The hotel offers a concierge service, which can assist with booking tickets for local attractions and making restaurant reservations. Guests found this service to be very helpful for planning their activities.
Consider Room Service for Breakfast
Some guests found the breakfast location to be crowded and the traffic around the hotel to be heavy in the mornings. Opting for room service breakfast can provide a more relaxed and convenient dining experience.
Request Pillow Options
The hotel offers a variety of pillow options, including latex pillows. Guests appreciated being able to choose their preferred pillow type for a comfortable night's sleep.
Book Spa Services in Advance
Guests recommended booking spa services in advance to secure preferred appointment times. The spa and wellness center received positive feedback for its services and cleanliness.
Inquire About Private Boat Cruises
The hotel has a private dock for reserved boat cruises. Guests suggested inquiring about this unique experience for a peaceful and scenic outing on the West Lake.
Utilize the Multilingual Staff
The hotel staff includes multilingual members, which can be beneficial for international travelers. Guests found this particularly helpful for communication and local recommendations.
Consider Off-Peak Season Visits
Some guests recommended visiting during the low season in June to avoid heavy tourist traffic and enjoy a more serene experience at the West Lake and surrounding attractions.
Take Advantage of the Nearby Bicycle Rentals
The hotel offers bicycle rentals, which can be a convenient way to explore the nearby attractions such as the Hangzhou Botanical Garden and Su Di Causeway.
Plan for Dining Options
While the hotel's dining options received mixed feedback, guests suggested exploring nearby dining alternatives for a wider variety of choices and potentially better value.
Location
What's nearby
- Hangzhou Botanical Garden0.3 mi
- Zhejiang University Yuquan Campus0.7 mi
- Yellow Dragon Sports Center1.2 mi
- China National Tea Museum1.3 mi
- Lingyin Temple1.7 mi
- Baochu Pagoda1.7 mi
- West Lake1.7 mi
- Leifeng Pagoda1.9 mi
- Jingci Temple2 mi
- Wulin Square2.5 mi
- Hangzhou Zoo2.7 mi
- Hangzhou Theatre2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Seasons Hotel Hangzhou at West Lake
Low season | April |
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High season | May |
Average price (weeknight) | $692 |
Average price (weekend night) | $656 |
When to book a room at Four Seasons Hotel Hangzhou at West Lake
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Value for money | 8.7 |
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Distance to city center | 3.6 mi |
Nearest Airport | Hangzhou |
Distance to airport | 18.7 mi |