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Accessibility and suitability
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Pool and spa
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers excellent food quality, presentation, and choices for all meals, with a good view from the restaurant and a pleasant environment.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly, offering babysitting or child care, cribs, kids' meals, and outdoor play equipment for kids.
What are the best times to visit the hotel?
The high season is in May, offering a wonderful atmosphere, reliable and attentive staff, and a pleasant environment. However, it's important to note that the outdoor pool may be closed during the middle of summer.
How is the cleanliness and maintenance of the hotel's facilities?
The hotel provides daily housekeeping, professional cleaning, and disinfection of high-touch surfaces to ensure a clean and safe environment for guests.
What are the unique features of the hotel's location and property layout?
Both the location and property layout are unique, offering a garden view, a terrace/patio, a balcony, and a serene atmosphere near the West Lake.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the West Lake comes highly recommended.
Take Advantage of the Concierge Service
The hotel offers a concierge service, which can assist with booking tickets for local attractions and making restaurant reservations. Guests found this service to be very helpful for planning their activities.
Consider Room Service for Breakfast
Some guests found the breakfast location to be crowded and the traffic around the hotel to be heavy in the mornings. Opting for room service breakfast can provide a more relaxed and convenient dining experience.
Request Pillow Options
The hotel offers a variety of pillow options, including latex pillows. Guests appreciated being able to choose their preferred pillow type for a comfortable night's sleep.
Book Spa Services in Advance
Guests recommended booking spa services in advance to secure preferred appointment times. The spa and wellness center received positive feedback for its services and cleanliness.
Inquire About Private Boat Cruises
The hotel has a private dock for reserved boat cruises. Guests suggested inquiring about this unique experience for a peaceful and scenic outing on the West Lake.
Utilize the Multilingual Staff
The hotel staff includes multilingual members, which can be beneficial for international travelers. Guests found this particularly helpful for communication and local recommendations.
Consider Off-Peak Season Visits
Some guests recommended visiting during the low season in June to avoid heavy tourist traffic and enjoy a more serene experience at the West Lake and surrounding attractions.
Take Advantage of the Nearby Bicycle Rentals
The hotel offers bicycle rentals, which can be a convenient way to explore the nearby attractions such as the Hangzhou Botanical Garden and Su Di Causeway.
Plan for Dining Options
While the hotel's dining options received mixed feedback, guests suggested exploring nearby dining alternatives for a wider variety of choices and potentially better value.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | April |
Average price (weeknight) | $619 |
Average price (weekend night) | $1,732 |
Four Seasons Hotel Hangzhou at West Lake is located at 5 Lingyin Road in City Centre, 3.6 miles from the center of Hangzhou. Hangzhou Botanical Garden is the closest landmark to Four Seasons Hotel Hangzhou at West Lake.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Four Seasons Hotel Hangzhou at West Lake.
Yes, Four Seasons Hotel Hangzhou at West Lake offers free Wi-Fi.
Four Seasons Hotel Hangzhou at West Lake is 18.7 miles from Hangzhou. Four Seasons Hotel Hangzhou at West Lake is 63 miles from Jinhua Yiwu.
Yes, Four Seasons Hotel Hangzhou at West Lake has a pool onsite.
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