Sheraton Grand Hangzhou Binjiang Hotel
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Overview
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Amenities at Sheraton Grand Hangzhou Binjiang Hotel
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- TV
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Electric kettle
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Pets not allowed
- Private entrance
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Lockers
- Storage available
- Quiet street view
- River view
- Soundproof rooms
- Telephone
- Carpeted
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Shower
- Shower cap
- Toilet
- Toilet paper
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Spa and wellness center
Bedroom
- Extra-long beds (> 2 meters)
- Alarm clock
- Clothes rack
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Grill
Things to do
- Bicycle rental
- Cycling
- Hiking
Family friendly
- Cribs available
- Kids meals
- Playground
Parking and transportation
- Parking
- Airport shuttle
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Grand Hangzhou Binjiang Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The hotel is new and clean, with a club lounge that offers a nice atmosphere. However, some guests mentioned that the rooms smelled of smoke, which was a concern for them.
Are the beds comfortable?
The hotel offers high standard overall, and guests appreciated the flexibility to change from twin room to double. However, some guests mentioned that the room smelled of smoke, which affected their experience.
Is the hotel staff accommodating and friendly?
The staff at the hotel were friendly, and the club lounge was nice. However, some guests found it challenging to communicate with the staff as they didn't speak English.
What are the dining options like at the hotel?
The hotel offers a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation. Some guests mentioned a nice lounge and high standard overall, but others expressed a desire for different breakfast options during longer stays.
When is the best time to visit the hotel?
The hotel's high season is in October, offering a quiet place near the river with a nice view. However, some guests mentioned that the hotel did not look like a typical Sheraton.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a River View Room
Guests have praised the quiet location near the river and the nice views, making a river view room a desirable choice.
Check the Wi-Fi Compatibility
Some guests experienced issues with the Wi-Fi when using a VPN, so it's advisable to check the compatibility beforehand if you rely on VPN for internet access.
Language Barrier
Some guests found it challenging to communicate with staff due to language barriers, so it's helpful to have translation tools or basic Mandarin phrases handy.
Addressing Room Odors
A few guests encountered smoke odors in their rooms, so if sensitive to smoke, it's recommended to request a non-smoking room in advance.
Club Lounge Benefits
Guests appreciated the Club Lounge for its quality and nice amenities, making it worth considering for access during the stay.
Flexibility in Room Selection
The hotel offers flexibility in changing room types, so guests staying multiple nights can consider switching rooms if needed.
High Season Consideration
October is noted as the high season, so planning ahead and making reservations in advance can be beneficial during this time.
Nearby Attractions
The hotel is conveniently located near various attractions such as the China Academy of Art, Leifeng Pagoda, and Huagang Garden, making it easy to explore these sites during the stay.
Health and Safety Measures
The hotel has implemented various health and safety measures, including the availability of face masks, hand sanitizer, and enhanced cleaning, providing reassurance to guests concerned about safety.
Transportation Services
The hotel offers airport shuttle and car rental services, which can be convenient for guests needing transportation to and from the hotel or for exploring the surrounding area.
Location
What's nearby
- Alibaba Group1.3 mi
- Hangzhou Grand Theatre2.8 mi
- Hangzhou Railway Station2.8 mi
- Jingci Temple3.5 mi
- Leifeng Pagoda3.5 mi
- West Lake3.8 mi
- Hangzhou Zoo3.9 mi
- Dreaming of the Tiger Spring4.2 mi
- Baochu Pagoda4.6 mi
- Hangzhou Theatre4.8 mi
- Wulin Square5 mi
- Hangzhou Botanical Garden5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Grand Hangzhou Binjiang Hotel
Low season | January |
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High season | March |
Average price (weeknight) | $132 |
Average price (weekend night) | $127 |
When to book a room at Sheraton Grand Hangzhou Binjiang Hotel
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Value for money | 8.2 |
|---|---|
Distance to city center | 6.2 mi |
Nearest Airport | Hangzhou |
Distance to airport | 14.3 mi |