Pros (+) We liked the friendly staff the clean rooms and the great breakfast, also a great location to all of the city and the lake.
Latest deals for Golden Silk Boutique Hotel
Amenities at Golden Silk Boutique Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Flat-screen TV
- TV
Reviews of Golden Silk Boutique Hotel
8.6
Very good
483 verified ratings
Wonderful
229
Very good
117
Good
59
Okay
25
Fair
28
Mediocre
15
Poor
10
Summary of reviews
Guests say
Guests consistently praised the hotel's central location, making it easy to access major attractions, shopping, and dining. The staff received high marks for their friendliness, helpfulness, and willingness to go above and beyond, with several guests mentioning specific employees by name. Breakfast was frequently highlighted as a strong point, with variety and quality appreciated by many. Cleanliness was generally well-regarded, though a few guests noted occasional issues. Room size and amenities received mixed feedback, with some finding rooms small or outdated, but overall, the positives outweighed the negatives for most visitors.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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8.6 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's location?
The hotel is situated in the best area, close to everything, and it's within walking distance of popular tourist spots like Hanoi Old Quarter, Hoan Kiem Lake, and Dong Xuan Market.
What are the dining options available at the hotel?
The hotel offers a variety of dining options, including a delicious breakfast buffet, Asian, fusion, and American dishes at the Rooftop Bar-Restaurant-Lounge, and a meal at Oriental Restaurant. Guests can also explore various bars and cafés in the area.
What practical amenities does the hotel offer?
The hotel provides daily housekeeping, contactless check-in/check-out, and a variety of health and safety measures, including face masks for guests, hand sanitizer, and physical distancing rules. Additionally, guests can benefit from amenities such as a business center, room service, and a tour desk.
What can guests expect from the hotel's rooms?
The hotel offers comfortable rooms with all the necessities for a pleasant stay, including a mini bar, refrigerator, marble bathroom, and a variety of bathroom amenities. However, some guests have mentioned that certain rooms may be smaller than depicted and soundproofing may not be the best.
What is the hotel's approach to customer service?
The staff at the hotel are known for being very friendly and helpful, and the hotel provides a variety of services to ensure a pleasant stay, such as wake-up service, concierge service, and a 24-hour front desk. However, some guests have mentioned instances of unprofessional behavior and lack of care with belongings.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the street or city comes highly recommended.
Take Advantage of the Relaxation Facilities
Guests enjoyed the sauna and Jacuzzi at Silk Bar. Consider indulging in these facilities for a relaxing experience during your stay.
Be Mindful of Room Selection
Some guests were disappointed with rooms lacking windows. Ensure to clarify your room preferences during booking to avoid any inconvenience upon arrival.
Explore Nearby Attractions
The hotel's proximity to Hanoi Old Quarter, St. Joseph Cathedral, and Thang Long Water Puppet Theatre makes it an ideal base for exploring these popular attractions.
Consider Upgrading for a Spacious Room
Some guests found the standard rooms to be smaller than expected. If space is a priority, consider upgrading to a larger room for a more comfortable stay.
Check for Noise Levels
A few guests mentioned noise disturbances from renovation works and water pumps. It may be beneficial to inquire about potential noise issues before finalizing your booking.
Enjoy the Rooftop Bar
While some guests found the rooftop bar to be quiet, others enjoyed the picturesque city views from the dining area. Consider visiting the rooftop bar for a unique dining experience.
Take Note of Breakfast Options
Although many guests praised the breakfast, a few mentioned that the choices were not extensive. Manage your expectations regarding the breakfast buffet.
Utilize the Hotel's Central Location
The hotel's central location in the Old Quarter provides easy access to various dining options and Hoan Kiem Lake, making it convenient for exploring the city on foot.
Be Aware of Room Conditions
Some guests found the rooms to be smaller and darker than expected, with noise disturbances. It's advisable to manage expectations regarding room conditions and noise levels.
Location
109-111 Hang Gai Street, Hanoi
What's nearby
- St. Joseph Cathedral328 yd
- Hanoi City Centre0.3 mi
- Hoan Kiem Lake0.3 mi
- National Library of Vietnam0.4 mi
- Hoa Lo Prison Museum0.5 mi
- Dong Xuan Market0.5 mi
- Vietnam Military History Museum0.6 mi
- Hanoi Citadel0.7 mi
- Hanoi Opera House0.7 mi
- National Museum of Vietnamese History0.8 mi
- National Museum of Fine Arts0.9 mi
- Temple of Literature0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Golden Silk Boutique Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | December | $47 | $54 |
Cheapest month to stay with an average 38% drop in price. | Most expensive month to stay with an average 70% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Golden Silk Boutique Hotel
Which month has the cheapest rates at Golden Silk Boutique Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Golden Silk Boutique Hotel is August, with an average nightly rate of $38. The most expensive month is February at $70 per night.
What is the cheapest day to book Golden Silk Boutique Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Golden Silk Boutique Hotel is Wednesday, with an average nightly rate of $43. The most expensive day is Saturday at $55 per night.
How far in advance should you book Golden Silk Boutique Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Golden Silk Boutique Hotel, book around 9 weeks in advance. This could save you approximately 82% compared to booking last minute.
KAYAK's top tips for your stay at Golden Silk Boutique Hotel
FAQs when booking at Golden Silk Boutique Hotel
Nearby hotels and places to stay
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See most recommended stays in HanoiGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.3 mi | Hanoi Noibai | 13.4 mi |