SQ Hang Gai hotel & Spa

The hotel rooms are equipped with amenities such as extra-long beds, a socket near the bed, a clothes rack, and a wardrobe or closet.

Yes, the hotel offers an airport shuttle service for an additional charge.

The breakfast offers a great range and variety, with both local and western choices, and is served on a rooftop terrace.

Some guests mentioned that the bathrooms needed maintenance and that the shower area was not very clean. However, the housekeeping service ensures cleanliness throughout the stay.

The high season is in November, offering a great opportunity to explore the old city, the lake, and enjoy the convenient location for shopping.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

February is considered the low season, which could be a great time to visit for those looking to avoid crowds and potentially get better rates.

The hotel's location in the Old Quarter provides easy access to attractions such as Hanoi Old Quarter, St. Joseph Cathedral, Thang Long Water Puppet Theatre, and Hoan Kiem Lake, all within walking distance.

Some guests found discrepancies between the room type booked and the actual amenities provided. It's advisable to double-check the room features to ensure they meet expectations.

Some guests mentioned that the rooms could be noisy, so light sleepers may want to consider this and perhaps request a quieter room location.

The rooftop pool and bar may not always be accessible, so guests interested in these amenities should check their availability during their stay.

To avoid potential crowding during breakfast, consider visiting the rooftop terrace during off-peak hours for a more relaxed dining experience.

Some guests encountered language barriers with the staff, so it may be helpful to have key phrases or requests translated or prepared in advance.

Some guests experienced unexpected charges or payment issues, so it's advisable to clarify payment details and any additional fees during check-in.

While the hotel offers a convenient location and spacious rooms, some guests noted that certain facilities, such as the pool and gym, may not meet the expectations set by the hotel's description.