5 stars
Grand Mercure Hanoi
Photos of Grand Mercure Hanoi
Overview
Grand Mercure Hanoi offers 5-star experience and immerses you in the authentic Vietnamese culture with a sense of contemporary chic. From business to leisure, with family, friends or colleagues, our guests are able to experience and participate in our first-class services and well-design facilities. The story of Hanoi will be discovered through our exquisite dining experiences, rooftop sky bar and stunning glass-walled rooftop swimming pool and many more.
Amenities at Grand Mercure Hanoi
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
General
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Lowered sink
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Basics
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Children's high chair
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Outdoor
- Garden
- Terrace/Patio
Things to do
- Cooking classes
- Karaoke
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Grand Mercure Hanoi
9.1
Wonderful
235 verified ratings
Wonderful
175
Very good
40
Good
11
Okay
3
Fair
2
Mediocre
0
Poor
4
Summary of reviews
Guests say
Guests appreciated the cleanliness and friendly service of the hotel, with many highlighting the helpfulness of the staff. However, several reviews mentioned that the location was not ideal, being far from popular tourist spots and lacking nearby amenities. Overall, the hotel is seen as a good choice for those prioritizing service and cleanliness over location.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
9.2 out of 10
106 reviews
9 out of 10
41 reviews
Location
9 Cat Linh, Hanoi
What's nearby
- Temple of Literature220 yd
- National Museum of Fine Arts423 yd
- Ho Chi Minh Museum0.5 mi
- Vietnam Military History Museum0.5 mi
- Ho Chi Minh Mausoleum0.6 mi
- Hanoi Citadel0.6 mi
- Presidential Palace0.8 mi
- Hoa Lo Prison Museum0.8 mi
- St. Joseph Cathedral1 mi
- National Library of Vietnam1 mi
- Hoan Kiem Lake1.2 mi
- Truc Bach Lake1.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Mercure Hanoi
Low season | February |
|---|---|
High season | December |
Average price (weeknight) | $154 |
Average price (weekend night) | $136 |
When to book a room at Grand Mercure Hanoi
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Mercure Hanoi
FAQs when booking at Grand Mercure Hanoi
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HanoiMost recommended
See most recommended stays in HanoiGood to know
Value for money | 9.2 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.5 mi |