I fly over 100k miles every year and spend between 80 to 100 nights in hotels across Asia, Europe and the Middle East. I would rank the JW Marriott among the top three hotels that I have stayed over the past several years.
5 stars
JW Marriott Hotel Hanoi
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 833 5588Photos of JW Marriott Hotel Hanoi
Overview
Travelers looking for a 5-star, luxury accommodation that has modern finishes and amenities in Hanoi, Vietnam, will find an ideal atmosphere at JW Marriott Hotel Hanoi. The hotel is a stunning building with interesting architectural structuring that sits across from the National Convention Center.
The hotel is large with 449 rooms that are split between deluxe rooms with views overlooking the city, some that have views of the lake, executive rooms with different views, deluxe suites, executive suites, grand suites, the chairman suite, and the presidential suite. Executive level rooms come with access to the exclusive Executive Lounge. Guests will find robes, slippers, espresso makers, air conditioning, minibars, rainfall showerheads, refrigerators, and pillowtop mattresses in their rooms.
Dining at JW Marriott Hotel Hanoi can be done at four restaurants within the property. There are two bars, two coffee shops, a poolside bar, and guests can order room service around the clock. The restaurants on-site are Amira Back for Japanese, French Grill, JW Café that serves international dishes, Crystal Jade Palace for Chinese, and there’s also Smack-Dab for some snacks and drinks.
JW Marriott Hotel Hanoi has a fitness center on the property. There’s a steam room and a hot tub included there, as well. An indoor pool is housed in the hotel for guest use too. There is a spa on the premises where guests can make appointments for all sorts of treatments. Hanoi has many places to check out, such as the AON Hanoi Landmark Tower, the Garden Shopping Center, and the Vietnam National Convention Center.
Latest deals for JW Marriott Hotel Hanoi
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at JW Marriott Hotel Hanoi
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Hardwood or parquet floors
- Interconnected room(s) available
- Lake view
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Evening entertainment
- Cooking classes
- Beauty salon
- Night club
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of JW Marriott Hotel Hanoi
9.3
Wonderful
605 verified ratings
Wonderful
422
Very good
100
Good
39
Okay
10
Fair
16
Mediocre
9
Poor
9
Summary of reviews
Guests say
Guests frequently mentioned issues with service and location, with many feeling the service did not meet the expectations of a five-star hotel. However, the cleanliness of the rooms and facilities received positive feedback, with many guests appreciating the well-maintained environment and comfortable accommodations.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at JW Marriott Hotel Hanoi?
JW Marriott Hotel Hanoi offers four restaurants on-site, including Amira Back for Japanese cuisine, French Grill, JW Café serving international dishes, and Crystal Jade Palace for Chinese cuisine. Additionally, there's Smack-Dab for snacks and drinks, and guests can order room service around the clock.
What are the notable facilities available at JW Marriott Hotel Hanoi?
JW Marriott Hotel Hanoi features a fitness center with a steam room and hot tub, an indoor pool, and a spa offering various treatments. Guests also have access to the exclusive Executive Lounge when staying in executive level rooms.
What can guests expect from the rooms at JW Marriott Hotel Hanoi?
Guests at JW Marriott Hotel Hanoi can expect modern luxury with amenities such as robes, slippers, espresso makers, air conditioning, minibars, rainfall showerheads, refrigerators, and pillowtop mattresses in their rooms. Executive level rooms come with access to the exclusive Executive Lounge.
What are some nearby attractions to JW Marriott Hotel Hanoi?
Some nearby attractions to JW Marriott Hotel Hanoi include the Vietnam Museum of Ethnology, Temple of Literature, Ho Chi Minh Museum, National Museum of Fine Arts, One Pillar Pagoda, Ho Chi Minh Mausoleum, Presidential Palace, Vietnam Military History Museum, West Lake, Hoa Lo Prison Museum, Tran Quoc Pagoda, and the Hanoi Old Quarter.
What are guests saying about the staff at JW Marriott Hotel Hanoi?
Guests have praised the staff at JW Marriott Hotel Hanoi for being exceptionally nice, helpful, friendly, and professional. However, some guests have mentioned a language barrier and issues with the attitude of the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel is located a bit far from the city center, but it's close to several attractions like the Vietnam Museum of Ethnology, Temple of Literature, and Ho Chi Minh Museum. Consider planning your itinerary around these attractions.
Executive Level Rooms
If you value exclusivity, consider booking an executive level room to gain access to the exclusive Executive Lounge, which offers additional amenities and services.
Diverse Dining Options
With four restaurants on-site, including Japanese, French, and Chinese cuisine, guests have a variety of dining options to choose from. The breakfast buffet at JW Café was particularly praised for its international dishes.
Take Advantage of Spa Services
Guests highly recommend making appointments at the hotel's spa for a relaxing experience. The spa offers a range of treatments that received positive feedback from guests.
Consider Transportation
While the hotel offers free parking and an airport shuttle service, some guests found the location a bit inconvenient due to traffic. Plan your transportation accordingly, especially if you intend to explore the city center.
Family-Friendly Facilities
If traveling with children, take advantage of the hotel's family-friendly amenities, including indoor play areas, playgrounds, and babysitting services.
Utilize the Fitness Center and Pool
The hotel features a well-equipped fitness center, indoor pool, hot tub, and sauna. Guests appreciated these facilities for relaxation and exercise.
Check for Special Packages
Some guests mentioned enjoying their staycation packages, which included fun activities for families. Inquire about any special packages or deals when booking your stay.
Communicate Preferences
If you have specific room preferences or require additional amenities, consider communicating these in advance to ensure a comfortable and enjoyable stay.
Location
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi
What's nearby
- Keangnam Hanoi Landmark Tower0.6 mi
- My Dinh National Stadium1.4 mi
- Vietnam People's Air Force Museum3.1 mi
- Temple of Literature3.6 mi
- Ho Chi Minh Museum3.7 mi
- National Museum of Fine Arts3.7 mi
- Ho Chi Minh Mausoleum3.9 mi
- Presidential Palace4 mi
- Vietnam Military History Museum4 mi
- Hanoi Citadel4.1 mi
- West Lake4.1 mi
- Hoa Lo Prison Museum4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Hotel Hanoi
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $226 |
Average price (weekend night) | $212 |
When to book a room at JW Marriott Hotel Hanoi
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at JW Marriott Hotel Hanoi
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Value for money | 9.0 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 14.8 mi |
Everything you need to know for your stay in Hanoi
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