Overview

Serene Boutique Hotel & Spa

16-18 Bat Su, Hoan Kiem, Ha Noi, Hanoi, Vietnam
+84 439 234 288

$35+

Overall guest ratings

8.6/10 Excellent
Based on 731 reviews

Review highlights

  • 9.7
  • 9.4
  • 8.5
  • 7.5

Good to know

  • Spacious rooms
  • Clean rooms
  • Wonderful sightseeing
  • Friendly service

Nearby

    Show all

    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Legacy Old Quarter Hotel offers an airport shuttle (available 24 hours) for VND 462000 per vehicle one way. Guests will have free perks like breakfast, WiFi, and self parking. Rooms at this Art Deco hotel offer up nice touches like premium bedding, bathrobes, and slippers.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Meeting/Banquet facilities
    • Room service
    • Coffee shop
    • Airport shuttle
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child services (surcharge)
    • Free parking
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 731 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.2 "92% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      10.0 "100% said the tour guides were very nice."
      10.0 "100% said the booking process went smoothly."
      8.0 "80% found the restaurant service to be one of the best."
    • 9.4 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.5 "Nice rooms."
      8.6 "86% said rooms were clean."
      8.1 "81% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
      7.7 "77% appreciated the modern rooms."
      7.8 "78% thought the view was good."
    • 6.4 "Internet is average."
      5.7 "57% thought the wifi quality was ok."

    Overall Rating

    8.7 Excellent
    Based on 460 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
    • 8.4 "Breakfast is good."
    • 7.3 "Nice rooms."
      8.4 "84% said rooms were clean."
      8.2 "82% thought rooms were spacious."
      7.4 "74% thought the view was good."
      7.5 "75% appreciated the modern rooms."
    • 6.7 "Internet is average."

    Overall Rating

    8.7 Excellent
    Based on 65 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.4 "Breakfast is good."
    • 7.3 "Nice rooms."
    • 7.3 "Good vibe."

    Overall Rating

    8.2 Excellent
    Based on 14 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."

    Overall Rating

    8.8 Excellent
    Based on 190 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 9.5 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
    • 8.7 "Breakfast is good."
    • 7.6 "Nice rooms."
      8.7 "87% said rooms were clean."
      7.9 "79% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Clean rooms"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou
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