Serene Boutique Hotel & Spa
Overview
Serene Boutique Hotel & Spa is located in Hanoi and is a short walk from Long Bien Railway Station. It also features an airport shuttle, a 24-hour reception and an express check-in and check-out feature.
A wide range of premium services are available for guests of Serene Boutique Hotel & Spa, such as babysitting/child services, a car rental desk and a concierge. Honeymoon suites are available for those looking for some added luxury.
The modern rooms at the hotel feature a mini bar and all the necessities for an enjoyable stay.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay nearby when looking for a bite to eat. Guests can also try one of the various bars and cafés in the vicinity.
Serene Boutique Hotel & Spa is within walking distance of Hoan Kiem Lake, Temple of the Jade Mountain and Vietnam Military History Museum. The local area is also known for its extensive variety of shopping options.
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Amenities at Serene Boutique Hotel & Spa
- Spa and wellness center
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
General
- Window
- Quiet street view
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Sofa
- Soundproof rooms
- Lockers
- Telephone
- City view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Wine glasses
- Electric kettle
- Minibar
- Fruits
- Restaurant
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Bicycle rental
- Cycling
- Cooking classes
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Spa
- Spa and wellness center
- Massage
Outdoor
- Balcony
Health and safety
- Safe
Reviews of Serene Boutique Hotel & Spa
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's location?
The hotel is located in the heart of the old quarter, within walking distance of major attractions like Hoan Kiem Lake, Temple of the Jade Mountain, and Vietnam Military History Museum.
How is the hotel's customer service?
The staff is known for being friendly, helpful, and attentive, going above and beyond to assist guests with organizing tours and providing recommendations for local food and attractions.
What can guests expect from the hotel's dining experience?
Guests can enjoy a unique dining experience at the in-house restaurant, with a good breakfast spread and thoughtful staff who even pack breakfast for early morning flights.
What practical amenities does the hotel offer?
The hotel provides a spa and wellness center, bicycle rental, and cooking classes, along with a 24-hour front desk, tour desk, and room service for added convenience.
How is the cleanliness and comfort of the hotel rooms?
The hotel offers clean and comfortable rooms, with some guests mentioning spacious and beautifully decorated suites, while others noted the need for improvements in soundproofing and TV reception.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa
Guests appreciated the convenience of having a spa and wellness center within the hotel. Consider booking a relaxing massage during your stay.
Consider Noise Levels
Some guests noted that the rooms were not very soundproof, which could be a concern for light sleepers. It may be helpful to pack earplugs if you are sensitive to noise.
Check Room Amenities
While the rooms were generally clean and comfortable, some guests experienced issues with specific amenities, such as the bathtub tap. It may be beneficial to check the functionality of all amenities upon check-in.
Explore Nearby Attractions
The hotel's central location in the Old Quarter makes it easy to visit nearby sites and attractions on foot. Take advantage of this convenience to explore the area.
Engage with the Friendly Staff
Many guests praised the helpful and friendly nature of the staff. Don't hesitate to seek recommendations or assistance from the hotel's accommodating team.
Be Mindful of Check-in Process
A few guests mentioned that the check-in process took longer than expected. It may be helpful to anticipate potential delays during check-in, especially during peak hours.
Consider Booking a Suite
Guests who stayed in the suites reported a pleasant experience, with one guest specifically mentioning an upgrade to a lovely room. If feasible, consider booking a suite for added comfort.
Take Note of Noise Levels
Some guests mentioned that the hotel could be noisy, particularly in the morning. If you are sensitive to noise, it may be helpful to prepare accordingly.
Utilize the Hotel's Location
The hotel's location in the heart of the Old Quarter provides great accessibility to various attractions and sites. Take advantage of this central location to make the most of your visit.
Location
What's nearby
- Dong Xuan Market0.3 mi
- St. Joseph Cathedral0.4 mi
- Vietnam Military History Museum0.5 mi
- Hanoi Citadel0.5 mi
- Hanoi City Centre0.6 mi
- Hoan Kiem Lake0.6 mi
- National Library of Vietnam0.6 mi
- Hoa Lo Prison Museum0.7 mi
- National Museum of Fine Arts0.8 mi
- Ho Chi Minh Mausoleum0.8 mi
- Presidential Palace0.9 mi
- Truc Bach Lake0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Serene Boutique Hotel & Spa
Low season | June |
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High season | February |
Average price (weeknight) | $44 |
Average price (weekend night) | $39 |
When to book a room at Serene Boutique Hotel & Spa
KAYAK's top tips for your stay at Serene Boutique Hotel & Spa
FAQs when booking at Serene Boutique Hotel & Spa
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See most recommended stays in HanoiGood to know
Value for money | 9.1 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.1 mi |