Smile Hotel
Photos of Smile Hotel
Overview
Amenities at Smile Hotel
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Laundry service
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- Wake-up service
- Currency exchange on-site
- Room service
- Express check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Drying rack for clothing
Dining
- Electric kettle
- Minibar
- Kettle
- Refrigerator
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Accessibility and suitability
- Elevator
- Designated smoking area
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Smile Hotel
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
The hotel is well cleaned every day, and the staff takes cleanliness very seriously, ensuring a comfortable and tidy environment for guests.
What can I expect from the hotel's customer service?
The staff is friendly, helpful, and takes guests' safety seriously, ensuring a pleasant and secure stay.
Are the beds comfortable?
While some guests found the mattresses uncomfortable, the hotel is committed to addressing guests' comfort concerns and offers room changes at no extra charge.
Is parking available at the hotel?
The hotel offers free parking, providing convenience for guests traveling with their own vehicles.
When is the best time to visit the hotel?
The hotel is an excellent choice for a comfortable and quiet stay, particularly during the low season in June, offering a convenient location and friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or the lake comes highly recommended.
Consider Noise Levels
Some guests found the hotel to be a bit noisy, especially at night. Light sleepers may want to bring earplugs or consider requesting a room away from the street.
Check Room Photos Carefully
Some guests noted that the photos of the hotel may be outdated, and the actual rooms may not match the images. It's advisable to carefully review recent guest photos before making a room selection.
Convenient Location
The hotel's location is praised for its convenience, being situated near the lake and within easy reach of the main part of the city. It's a great spot for exploring the area.
Motorbike Safety
Guests appreciated the hotel's serious approach to motorbike safety, ensuring the security of guests' vehicles. However, accessing the transport might be a bit challenging due to the strict safety measures.
Room Cleanliness
Many guests appreciated the cleanliness of the rooms, with daily housekeeping and well-maintained facilities. However, a few guests mentioned minimal cleanliness and issues with hair and ants in the room.
Room Selection
When booking, guests should be specific about their room preferences, as some rooms with windows may have limited views or face inside stairways. Clear communication about room requirements is recommended.
Staff Friendliness
The hotel staff received numerous accolades for being friendly and helpful. Guests appreciated the warm and accommodating service provided throughout their stay.
Bathroom Conditions
Some guests reported issues with bathroom amenities, such as broken shower heads and minimal cleanliness. It's advisable to check the condition of the bathroom upon arrival and request maintenance if needed.
Consider Alternative Accommodation
While the hotel offers a decent stay, some guests felt that the value for the price paid was not fully satisfactory. Exploring other nearby accommodation options might be worthwhile for those seeking a better deal.
Location
What's nearby
- Truc Bach Lake0.3 mi
- Dong Xuan Market0.6 mi
- Presidential Palace0.7 mi
- Hanoi Citadel0.7 mi
- Ho Chi Minh Mausoleum0.8 mi
- Vietnam Military History Museum0.9 mi
- Ho Chi Minh Museum0.9 mi
- National Museum of Fine Arts1.1 mi
- West Lake1.1 mi
- St. Joseph Cathedral1.2 mi
- Hanoi City Centre1.3 mi
- Temple of Literature1.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Smile Hotel
Low season | October |
|---|---|
High season | March |
Average price (weeknight) | $21 |
Average price (weekend night) | $19 |
When to book a room at Smile Hotel
KAYAK's top tips for your stay at Smile Hotel
FAQs when booking at Smile Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HanoiMost recommended
See most recommended stays in HanoiGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 2.6 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 12.4 mi |