Viola Royal Hotel & Spa

The hotel is centrally located in the old town, surrounded by eateries and close to famous attractions like the beer street, Hoan Kiem Lake, and the Hanoi Old Quarter.

The beds are comfortable, providing a good night's sleep for guests, ensuring a pleasant stay.

The hotel offers parking and an airport shuttle service for guests' convenience, making it easy to access transportation options.

While the hotel does not have an in-house restaurant, it is surrounded by plenty of dining choices in the old quarters, offering guests a wide variety of food options.

The hotel is very clean and well-maintained, with friendly and helpful staff ensuring a pleasant and comfortable stay for all guests.

Several guests recommended booking a room with a balcony facing the fountain for a spectacular view.

Some guests noted that loud music from nearby clubs and bars could be heard in the rooms, particularly during weekends, so light sleepers may want to take this into account.

The hotel is currently undergoing renovations, so it's advisable to inquire about the areas affected, such as the breakfast and chill-out areas, before booking.

A few guests mentioned that the rooms were on the smaller side, so if space is a priority, it's worth considering this aspect when selecting a room.

The hotel's central location in the old town, surrounded by eateries and close to attractions like the famous beer street, was highlighted as a major advantage by several guests.

Many guests praised the friendly and helpful staff, particularly mentioning specific individuals like Mr. Kong and the receptionist Công for their exceptional service.

Some guests noted ongoing construction in the hotel, which affected certain areas and facilities, so it's advisable to check the status of these renovations before booking.

Guests highlighted the availability of amenities such as a mini fridge, free Wi-Fi, and comfortable beds, making it convenient for travelers looking for these features.

It's important to note that the hotel does not offer breakfast, as mentioned by several guests, so guests may want to plan their meals accordingly.

While some guests found the hotel clean and well-located, others mentioned issues with cleanliness, such as smelly pillows and a musty smell in the room, so it's advisable to consider this aspect.