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3 stars

West Lake Home Hotel & Spa

No. 156 Yen Phu Street, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 377 6999
8.2
Very good
based on 675 reviews
675 reviews
Provider
Provider for West Lake Home Hotel & Spa
Provider for West Lake Home Hotel & Spa
Provider for West Lake Home Hotel & Spa

Overview

Rating
A stay at West Lake Home Hotel & Spa places you in the heart of Hanoi, within a 5-minute drive of Tran Quoc Pagoda and Syrena Shopping Center. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Rating
8.2
Very good
Based on 675 verified guest reviews

Latest deals for West Lake Home Hotel & Spa

Thu 5/22
Fri 5/23

Amenities at West Lake Home Hotel & Spa

  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Internet
  • Parking
  • Laundry facilities
  • Complimentary breakfast
  • Express check-out
  • 24hr front desk
  • Currency exchange on-site

Services and conveniences

  • Room service
  • Express check-out
  • Currency exchange on-site
  • 24hr front desk

Accessibility and suitability

  • No smoking
  • Pets not allowed
  • Elevator

Parking and transportation

  • Airport shuttle
  • Parking

Basics

  • Free Wi-Fi
  • Internet

Laundry

  • Laundry facilities

Things to do

  • Bicycle rental

General

  • Storage available

Family friendly

  • Complimentary breakfast

Reviews of West Lake Home Hotel & Spa

8.2
Very good
675 verified ratings
Wonderful
307
Very good
121
Good
127
Okay
52
Fair
36
Mediocre
11
Poor
21

Summary of reviews

Guests say
Guests appreciated the clean rooms and good location near the lake, but many expressed dissatisfaction with the service, citing unfriendliness and issues with payment. Some reviews mentioned the hotel not meeting the expectations of a 4-star rating, with concerns about noise and comfort.
AI-Generated from customer reviews
Cleanliness8 out of 10
Location5 out of 10
Bed Comfort3.5 out of 10
Service3 out of 10
Value for Price3 out of 10
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Location

No. 156 Yen Phu Street, Hanoi

What's nearby

  • West Lake0.7 mi
  • Truc Bach Lake0.8 mi
  • Presidential Palace1.2 mi
  • Ho Chi Minh Mausoleum1.4 mi
  • Ho Chi Minh Museum1.5 mi
  • Hanoi Citadel1.5 mi
  • Dong Xuan Market1.6 mi
  • Vietnam Military History Museum1.7 mi
  • National Museum of Fine Arts1.8 mi
  • Temple of Literature2 mi
  • St. Joseph Cathedral2.1 mi
  • Hanoi City Centre2.2 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about West Lake Home Hotel & Spa

Low season

March

High season

March
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.

When to book a room at West Lake Home Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at West Lake Home Hotel & Spa

  • How long should you stay at West Lake Home Hotel & Spa? KAYAK users usually book their rooms here for 42 days.

FAQs when booking at West Lake Home Hotel & Spa

  • Where is West Lake Home Hotel & Spa located?

    West Lake Home Hotel & Spa is located at No. 156 Yen Phu Street in Tay Ho, 3.1 miles from the center of Hanoi. West Lake is the closest landmark to West Lake Home Hotel & Spa.

  • When is check-in time and check-out time at West Lake Home Hotel & Spa?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at West Lake Home Hotel & Spa.

  • Does West Lake Home Hotel & Spa offer free Wi-Fi?

    Yes, West Lake Home Hotel & Spa offers free Wi-Fi.

  • How far is West Lake Home Hotel & Spa from the airport?

    West Lake Home Hotel & Spa is 11.5 miles from Hanoi Noibai. West Lake Home Hotel & Spa is 59.7 miles from Haiphong Catbi.

  • How does KAYAK find such great West Lake Home Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at West Lake Home Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at West Lake Home Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for West Lake Home Hotel & Spa.

See more FAQs

Nearby hotels and places to stay

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3-star hotel
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1-star hotel
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5-star hotel
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3-star hotel
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Eden Westlake Hotel
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1-star hotel
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3-star hotel
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3-star hotel
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3S Boutique Hotel
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3-star hotel
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Hanoi Home 2 - Lake View Apartment
10 Excellent (1 review)0.29 mi$25+
3-star hotel
61% cheaper
3S Boutique Hotel
9 Excellent (106 reviews)0.27 miWi-Fi, Free parking$22+
5-star hotel
Intercontinental Hanoi Westlake8.7 Excellent (1,563 reviews)0.26 miOutdoor pool, Spa and wellness center, Fitness center$122+
3-star hotel
Awa Boutique Hotel8.7 Excellent (121 reviews)0.27 miWi-Fi, Free toiletries$133+

Good to know

Value for money

7.6

Distance to city center

3.1 mi

Nearest Airport

Hanoi Noibai

Distance to airport

11.5 mi