Pros (+) Bed was great and clean. Staff was very nice and helpful. Hotel is very clean and location is great.
Cons (-) At 60usd plus 20usd for breakfast, it is way over the budget for what the hotel offers in facilities and services.
3 stars
New Ambassador Hotel
Photos of New Ambassador Hotel
Overview
New Ambassador Hotel Harare is located in Harare and offers free Wi-Fi. It also provides a coffee bar, an airport shuttle and a 24-hour reception.
Luggage storage, a concierge and porters are just some of the convenient services at the hotel. There is off-site parking for guests with a car.
The rooms at New Ambassador Hotel Harare were renovated in 2012 and feature a ceiling fan and an in-room safe. The bathrooms have a shower and offer a hair dryer.
The hotel's restaurant is available for breakfast, providing guests with a convenient dining experience close to their room. A selection of drinks can be enjoyed at the in-house bar.
For guests who enjoy discovering local dining options, there is a wide range right on the doorstep. Under a 25-minute drive away, Harare International Airport is within easy reach.
Amenities at New Ambassador Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Towels/sheets (extra fee)
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Golf
- Canoeing
- Evening entertainment
- Night club
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Family friendly
- Kids meals
- Baby safety gates
- Kid-friendly buffet
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Reviews of New Ambassador Hotel
7.0
Good
314 verified ratings
Wonderful
67
Very good
45
Good
56
Okay
34
Fair
50
Mediocre
23
Poor
39
Summary of reviews
Guests say
Guests generally enjoyed the breakfast and found the staff friendly and helpful. However, there were significant concerns regarding cleanliness, with reports of dirty carpets and cockroaches in rooms. Additionally, some guests faced issues with service, such as long wait times for food and unexpected charges.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7 out of 10
275 reviews
6.5 out of 10
10 reviews
6.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
During your stay at New Ambassador Hotel, you can visit nearby attractions such as African Unity Square, National Art Gallery, Eastgate Centre, and Harare Gardens, all within walking distance from the hotel.
How is the quality of the beds at New Ambassador Hotel?
Guests have praised the quality of the beds at New Ambassador Hotel, describing them as great, clean, and comfortable.
Is parking available at New Ambassador Hotel?
New Ambassador Hotel provides off-site parking for guests with a car, ensuring convenient parking availability during your stay.
What can I expect from the food quality at New Ambassador Hotel?
Guests have complimented the food at New Ambassador Hotel, describing it as great and the restaurant as convenient for breakfast, ensuring a pleasant dining experience during your stay.
How is the cleanliness and customer service at New Ambassador Hotel?
Guests have appreciated the friendly and helpful staff at New Ambassador Hotel. While some guests have mentioned concerns about cleanliness, the hotel has received praise for prompt service and professional reception staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Some guests recommended choosing a room on higher floors to avoid noise from neighboring rooms and to enjoy better views.
Consider Bringing Mosquito Repellent
A few guests mentioned encountering mosquitoes in their rooms, so it might be helpful to bring some repellent.
Check Room Amenities
Before booking, it's advisable to check the availability of amenities like hot water, functional TV remotes, and Wi-Fi to ensure a comfortable stay.
Be Mindful of Noise Levels
Guests advised that the hotel can be noisy, especially during renovations and due to nearby bars, so light sleepers may want to prepare accordingly.
Verify Breakfast Inclusions
Some guests experienced discrepancies with breakfast inclusions, so it's recommended to verify this with the hotel before arrival.
Request a Room Away from Renovation Areas
To avoid disturbances from ongoing renovations, consider requesting a room away from areas undergoing construction work.
Bring Your Own Toiletries
A few guests mentioned that the provided toiletries were not up to standard, so bringing your own might be a good idea.
Double-Check Room Cleanliness
Some guests reported issues with room cleanliness, so it's advisable to double-check the room upon arrival and request a change if necessary.
Inquire About Wi-Fi Stability
Guests noted issues with Wi-Fi stability, so it's recommended to inquire about this before booking if reliable internet access is important.
Consider Alternative Dining Options
While the hotel's restaurant is convenient, guests suggested exploring nearby dining options for a wider selection and potentially better value.
Location
88 Kwame Nkrumah Avenue, Harare 0
What's nearby
- African Unity Square267 yd
- National Art Gallery387 yd
- Eastgate Centre0.3 mi
- Harare Gardens0.3 mi
- Harare Sports Club0.8 mi
- Queen Victoria Museum0.9 mi
- National Museum1.1 mi
- Presidential Palace1.2 mi
- Chapman Golf Club1.4 mi
- Avondale Shops1.9 mi
- National Botanic Gardens2 mi
- Rufaro Stadium2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about New Ambassador Hotel
Low season | July |
|---|---|
High season | June |
Average price (weeknight) | $56 |
Average price (weekend night) | $73 |
When to book a room at New Ambassador Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at New Ambassador Hotel
FAQs when booking at New Ambassador Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HarareMost recommended
See most recommended stays in HarareGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Harare |
Distance to airport | 7.7 mi |
Everything you need to know for your stay in Harare
Complete your trip
Popular destinations