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They take care of their property, the housekeeper takes pride in her work, & the staff was wonderful at breakfast. The kids wanted to stay longer. Breakfast was good. I wished there was a pool there because the kids would have liked that. Also, one of my children is gluten free & it would have been nice to have had a gluten free cereal choice. They did offer yogurt at breakfast though.
I will be coming back when in the area! A clean, nice room that will beat any chain hotel in the area!
The employees at this hotel went above and beyond to make our stay enjoyable.
What a wonderful surpriise. Room was small but Very clean & comfortable. Just what we needed for a one night stay. No
I wish could always find this good of a deal when I need a hotel room.
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Very friendly and accommodating staff. They upgraded me to a (very comfortable) king sized bed. If you're just looking for a nice place to stay on a longer journey (aka not looking for access to interesting attractions or dining), this is a great spot. Not exactly the most exciting location, but that's not the hotel's fault. Definitely a great value for the price.
easy in and out location, near to groceries store nothing really i can think about, we had a good experience, will stay there again if we need.
Very clean. Affordable. Close to destination. No.
Very clean. A/C worked really well. The shampoo, condioner, body wash dispenser was nice.
Close proximity to the college and restaurants. No bathroom counter space just a sink attached to the wall. The bathroom door wouldn't close. Very outdated. Had to ask for an iron and ironing board. Heating system was terrible either too hot or too cold all night.
Small room, very clean, efficient. Door uses old time key. Not easy to lock.
Just all around satisfied. Clean, spacious, well done. Nope.
A basic room, ac, analog tv, very clean, friendly and accommodating. Grounds well kept. Coffee in room . Bed was comfortable. Analog tv, could have had more electric outlets .
The view out the front door is amazing, the staff is fantastic, polite and very nice. I loved staying here. We had an end room and you could not hear any noise from any other rooms or even road noise. I would recommend this place to anyone. There was nothing I did not like about this hotel it was a fantastic get away for the weekend
It was very cozy, affordable, clean and the desk clerk was so friendly. no
Clean and nice. I didn't know it would just have one bed. ;-((
Not difficult to find. Close to many restaurants and shopping. Clean, but older facility. Had a smell from being closed up and not frequently used. No extras.
The staff was so friendly and helpful. Excellent price. Comfy bed. Extremely clean. Just a few blocks from our destination.
The cleanliness of the room & the hospitality of the staff! No
The friendly and caring staff. It was an extremely difficult trip with my elderly mom who had suffered a stroke. I was amazed every effort was made to help and meet our needs. Staying here was the easiest part of the trip. I wish there had been queen doubles on 1st floor. Could use some up dating.
The carpets are dirty, and the rooms do not have those little refrigerators.
The room and bed were very comfortable. The employees were very friendly and helpful. There were plenty of towels! The shower head is too high and the water pressure was low. I would have liked a bigger tv, because the bed is quite a distance from the tv.
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Location, Location, Location. Friendly staff. Clean. Good parking. Handy stores/restaurants close by. Nice room. Nice size of Hotel (medium to small) Well maintained. Reasonably new. Cheap faucets in bathroom (tub). Some carelessness in room cleaning i.e. number of towels, removing discarded towels, restocking coffee supply/toiletries etc. Breakfast was mediocre though eating environment and presentation were nice.
Staff was fine. Room itself was clean and towels replaced. Nice bed and blanket. There was garbage in vending area that was not picked up over a 3 day period. Pool towels were not washed or replace over a busy weekend
Location close to Murray State Hate hotels that when you get in the room to chill, grab the remote & the channel guide they give you dont match the channels on the tv. Just wanna chill & watch some tv after a long busy day, not channel surf to find a channel.
the room was clean and roomy, and the staff was very nice.
It was clean and very nice. We enjoyed the free breakfast. The doors and walls were too thin, we could hear neighbors coming in and out of their rooms and talking well into the night.
I had to stay an extra night due to bad weather/driving conditions. The staff was fantastic in assisting me.
The hotel was clean and nice. The staff at the front desk were very nice. The hotel is located right across from the college. I would definitly stay here again.
Very friendly staff. Great location across street from Murray State campus. Hotel of choice when visiting.
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Location my event. Not updated as some of the other Best western that I have stayed in for the price
Location and staff
How close the hotel was to Murray State campus. We also liked the free breakfast. The room was more like a 1 star room. The heat was either high or had to be turned off because it was broken. Our room was not cleaned for us. We had one towel in the room.
Excellent breakfast bar, kind staff
Close to campus and very easy to find and get to. I would of liked bacon instead of sausage!
VERY VERY CLEAN. Actually a good Breakfast provided No
The staff was very friendly and helpful! I prefer hotels with all doors accessed from inside the building. I didn't know that this hotel was more of a pull-up-to-your-door-type hotel based on the description and pictures.
it was quiet and the air conditioner worked great there was an odd smell in the room, didn't smell dirty but I had to get an air freshener because it was a little overwhelming
We usually stay at higher star locations, so our expectations are somewhat higher. However, such choices are not generally available in this area. That being said, this facility easily exceeded the expectations for the star level it has been assigned.
It was very clean and the decor was so updated and there continental breakfast was very good and kept being replenished just an all around good experience
Room was clean and tidy Reception wasn't very friendly
I wanted to rate this hotel very high on comfort and the actual room because the beds were very comfortable and the room was large with lots of room to move around. However.... It was difficult to feel comfortable in the room because it was dirty. I did not mind the room being older. But, the windows, mirrors and door were noticeably dirty. The mirrors were dusty with smears from an attempt at cleaning and the bathroom mirror had white specks of toothpaste or something like that on it. The window was very dirty with lots of fingerprints. The white door also had lots of smears and dirty spots around the knob and below. It was hard to enjoy the comfortable beds because of what else might be in the room that we were NOT seeing. The A/C worked great and we kept the room at a comfortable 70 degrees. However, the room felt really humid and sticky. This may have accounted for some of the film on the window, but there were also LOTS of greasy fingerprints.
The room was nice. The television was a flat screen and the bedding and furniture all looked updated and clean. The continental breakfast was ok. The staff was rude. They smoked cigarettes right outside of the open door leading to the breakfast area so the entire area smelled of smoke. They were also on the phone the entire time talking about an issue with the management and they barely stopped their conversation for two seconds to say hello or goodbye.
price was good. cable had decent channels. eggs and sausage were horrible and wouldn't feed to my dog for breakfast. No beer in pool area? Have never ran in to that anywhere before. Screens on outside of windows looked as if someone tried to break into every room. Sounded like cattle grazing in the room above me all night. Never complained to front desk about the tweekers that didn't sleep and stomped across the floor every 10 min. Stay away from room 110, floor above is noisy.
The breakfast was very good. Beds were too soft.
Clean and looked newly remodeled. STAFF was SUPER friendly and catered to our wishes. Absolutely Amazing.
Very clean hotel we had an enjoyable stay
Friendly staff clean quiet room. Ran out of hot water during shower and it wasn't a long shower. Need a stairs at the corners.
It was clean and quiet for being right next to the freeway. Very comfortable! The front desk staff is not the friendliest nor the most technologically savvy. My credit card got charged when I checked out. They did reverse the charge when I called it to their attention, but that took a few days.
Good breakfast for a 2 star motel. The bed was good also. The furniture in the room that I had was a little dated.
This was the 2nd time to stay at this particular hotel. We love the convenience of having a room with a door that opens directly outside. Very convenient for our pet & unloading & loading the vehicle. The bed was comfortable & the room very clean. We would recommend adding fresh fruit to the complimentary breakfast. Bananas, apples, oranges & grapes would be great for healthy eaters like us.
Ease of check in. Nice staff. Clean. Needs updating. Breakfast was disappointing.
Hotel was clean and the staff was friendly. Shower was surpisingly awesome (Hot as you want and good water pressure). Nothing fancy, 22' Tube TV... certainly not HD.
This is a working mans Inn. There are no extra thrills but it meets your needs and the staff there was excellent. Well worth the money. Bring your own beer because it is a dry county!! The towels were not good enough. They need to be updated because one towel was not good enough to dry off after a shower.
location, very mad I do not think it was a two star hotel! Under renovation, no hair dryer iron board etc. bed covers looked old and dirty
Location and convenience to the area I was visiting The new owners have made noticeable improvements to the rooms, but the mattresses were soiled, and there were stains on the bedding, as well as mold on the shower curtain.
It's proximity to Murray, KY, and the amenities to shop and eat near the hotel. It was a cold night --- not the hotel's fault --- and I could have used a more efficient heater.
Nice for the price. Staff very friendly.
Allows pets and when we left ants smell tv breakfast bathroom
The outdoor pool The place looked a little run down, needed painting and to be cleaned. Only one ice machine worked.