The Pier Hotel
Top Romantic Hotel

The Quay, Harwich, CO12 3HH, United Kingdom
+44 125 524 1212


Overall guest ratings

8.8/10 Excellent
Based on 348 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.4
  • 9.0

Good to know

  • Nice building
  • Professional service
  • Great view
  • Friendly service


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    Situated on the quay in the heart of Harwich old town The Pier offers captivating views across the harbour and the twin estuaries of the Stour and Orwell rivers - The Pier has been owned and run by the Milsom family since 1978 and has two restaurants as well as a 14 bedroom hotel - The Hapenny brassiere on the ground floor is a relaxed restaurant offering a modern menu - Upstairs the Harbourside restaurant with its fabulous position and views specialises in seafood- much of which is landed daily in the harbour below - The Pier Hotel is located in two historic buildings that stand proudly on the quay side of old Harwich - The hotels main building - built in the 1850s - houses two celebrated seafood restaurants - The HaPenny on the ground floor and the Harbourside on the first floor - and seven second-floor bedrooms- most of which overlook the estuary - The year 2000 saw the acquisition of the next door building - formerly the Angel public house - which dates back to the 1700s and is now fully refurbished and converted into a further seven bedrooms - There is nothing quite like waking up - opening luxurious curtains and taking in a fresh breath of sea air as the sun rises and the fishermen return - The Pier has 14 very different bedrooms each with a unique feel - There are - of course - similarities - crisp white bedding - a choice of products and a well stocked personal bar are standard - Please feel free to request as many of our plump fresh pillows as you would like - we need you well rested for breakfast - All 14 bedrooms are carefully furnished with many individual touches and all have private bathrooms - satellite TV - minibars - telephone - welcome tea and coffee tray and - of course - free wi-fi - In addition the family-friendly feel of the hotel continues into the bedrooms with several of them offering sofa beds for accompanying children

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    • Fitness center
    • Pool
    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 348 reviews
    • 9.7 "Terrific location."
    • 9.5 "Incredible bar."
      8.9 "Delicious alcoholic drinks, according to 89%."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.7 "87% found the restaurant service to be one of the best."
      7.9 "79% said the reception staff was great."
    • 9.0 "Food is to die for."
      8.8 "88% loved the menu selection."
      8.6 "86% enjoyed the fish/seafood dishes."
      7.1 "71% loved the dining experience."
    • 8.8 "Breakfast is good."

    Overall Rating

    8.8 Excellent
    Based on 295 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.7 "Food is delicious."
      8.5 "85% loved the menu selection."
      7.5 "75% loved the dining experience."
    • 6.8 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
    • 6.4 "Average cleanliness."
    • 6.0 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    View all review categories

    Overall Rating

    9.1 Excellent
    Based on 31 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
    • 8.7 "Food is delicious."
    • 8.5 "Breakfast is good."
    • 7.5 "Nice rooms."

    Overall Rating

    8.8 Excellent
    Based on 20 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Food is to die for."
    • 7.2 "Nice rooms."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Professional service"
    "Great view"
    "Friendly service"
    data provided by TrustYou