The Pier Hotel
Top Romantic Hotel

The Quay, Harwich, CO12 3HH, United Kingdom
+44 125 524 1212


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Overall guest ratings

8.7/10 Excellent
Based on 324 reviews
See all reviews

Review highlights

  • 9.7
  • 9.2
  • 8.7
  • 3.3

Good to know

  • Comfortable beds
  • Great menu
  • Friendly service


    Show all


    Situated on the quay in the heart of Harwich old town The Pier offers captivating views across the harbour and the twin estuaries of the Stour and Orwell rivers - The Pier has been owned and run by the Milsom family since 1978 and has two restaurants as well as a 14 bedroom hotel - The Hapenny brassiere on the ground floor is a relaxed restaurant offering a modern menu - Upstairs the Harbourside restaurant with its fabulous position and views specialises in seafood- much of which is landed daily in the harbour below - The Pier Hotel is located in two historic buildings that stand proudly on the quay side of old Harwich - The hotels main building - built in the 1850s - houses two celebrated seafood restaurants - The HaPenny on the ground floor and the Harbourside on the first floor - and seven second-floor bedrooms- most of which overlook the estuary - The year 2000 saw the acquisition of the next door building - formerly the Angel public house - which dates back to the 1700s and is now fully refurbished and converted into a further seven bedrooms - There is nothing quite like waking up - opening luxurious curtains and taking in a fresh breath of sea air as the sun rises and the fishermen return - The Pier has 14 very different bedrooms each with a unique feel - There are - of course - similarities - crisp white bedding - a choice of products and a well stocked personal bar are standard - Please feel free to request as many of our plump fresh pillows as you would like - we need you well rested for breakfast - All 14 bedrooms are carefully furnished with many individual touches and all have private bathrooms - satellite TV - minibars - telephone - welcome tea and coffee tray and - of course - free wi-fi - In addition the family-friendly feel of the hotel continues into the bedrooms with several of them offering sofa beds for accompanying children

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    • Fitness center
    • Pool
    • Facilities for Disabled Guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 324 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
    • 8.7 "Food is delicious."
    • 7.6 "Good breakfast."
    • 6.4 "Rooms are ok."
    • 3.3 "Not very clean."

    Overall Rating

    8.7 Excellent
    Based on 278 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.9 "Food is delicious."
      7.7 "77% loved the menu selection."
      7.2 "72% loved the dining experience."
      8.6 "86% enjoyed the fish/seafood dishes."
    • 8.0 "Breakfast is good."
    • 6.3 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.5 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 3.1 "Generally quite dirty."
    View all review categories

    Overall Rating

    9.1 Excellent
    Based on 25 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 7.6 "Good breakfast."
    • 6.6 "Rooms are ok."

    Overall Rating

    8.6 Excellent
    Based on 19 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Food is delicious."
    • 5.7 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Great menu"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

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