Hilton Garden Inn Hattiesburg

The hotel offers an indoor pool that is great for families, a small but good gym, and a room layout that is perfect for families. Additionally, the hotel has a nice lobby area with a small bar.

The hotel is pet-friendly, but some guests have mentioned that there were issues with cleanliness and peeling paint in pet-friendly rooms.

Some guests have expressed concerns about the cleanliness of the rooms, including issues with peeling paint, unclean carpets, and overwhelming air freshener smells. Additionally, some guests have mentioned mold in the bathrooms and broken or dirty amenities.

The hotel does not offer complimentary breakfast, and some guests have found the breakfast buffet to be overpriced. Additionally, the hotel's bar may close earlier than expected.

Guests have praised the friendly and helpful staff, particularly mentioning Randy, who also serves as a bartender. However, some guests have reported instances of unprofessional behavior and unresponsiveness from the front desk staff.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is pet-friendly, but some guests found the pet charges to be a bit high. If you're traveling with a pet, it's advisable to confirm the charges in advance.

Some guests reported issues with room amenities such as non-functional coffee makers and broken shower handles. It's recommended to check the functionality of these amenities upon check-in.

Several guests mentioned that the rooms could have been cleaner, and some experienced issues with room odor. It might be beneficial to request a room change if you encounter similar issues.

Due to COVID-19, the hotel did not offer breakfast during some guests' stays. It's advisable to check the current status of breakfast availability before booking if this is an important factor for your stay.

A few guests noted that the pool was not heated, and the hot tub was broken or not well-maintained. If access to these amenities is important to you, it's recommended to confirm their operational status before booking.

Some guests mentioned that the Wi-Fi was not free and required Hilton Honors membership for access. If you plan to use the Wi-Fi, consider joining the loyalty program to potentially access complimentary Wi-Fi.

Some guests experienced issues with special requests, such as not receiving the room type they had booked. It's advisable to confirm special requests directly with the hotel before arrival.

A few guests reported delays in room readiness during check-in. It's recommended to confirm check-in times and room availability in advance, especially for third-party reservations.

Some guests expressed concerns about security issues, including non-guests accessing the pool area. It's advisable to be mindful of your surroundings and report any security issues to the hotel staff.