Cons (-) The pool was indoors which was fine, but it was freezing cold and we are in summertime but the kids could only stay in it for a few then get right out. If you're traveling that's all kids want to do it swim.
3 stars
Hilton Garden Inn Hattiesburg
Photos of Hilton Garden Inn Hattiesburg
Overview
The Hilton Garden Inn Hattiesburg hotel is located in the west Hattiesburg business area. It is close to numerous office buildings, golf courses and hospitals and is within close proximity of several restaurants. Numerous and varied shopping is everywhere in the area, including Turtle Creek Mall just 1.5 miles away. The Hilton Garden Inn Hattiesburg Mississippi hotel features 90 rooms, each equipped with spacious work desk, wireless internet, voice mail and two phone lines. A hospitality center in each room includes microwave, refrigerator and coffee maker. Iron, Ironing board and hair dryer are standard in all rooms. The Hilton Garden Inn Hattiesburg Mississippi hotel has a business center that is complimentary to guests and accessible 24 hours a day. The restaurant serves breakfast daily from 6:00am - 10am. Dinner can be ordered and delivered to your room daily from 5:00pm - 10:00pm. An indoor pool and whirlpool is also available. ******Everything. Right where you need it. ******
Latest deals for Hilton Garden Inn Hattiesburg
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Hattiesburg
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
General
- Family rooms
- Telephone
- Seating area
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Bedroom
- Sofa bed
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Hilton Garden Inn Hattiesburg
6.0
Okay
236 verified ratings
Wonderful
96
Very good
26
Good
32
Okay
13
Fair
18
Mediocre
12
Poor
39
Summary of reviews
Guests say
Guests appreciated the hotel's location and the helpfulness of the staff, but many expressed dissatisfaction with cleanliness, room quality, and value for price. Issues such as bad smells, broken amenities, and incorrect room types were commonly mentioned, leading to a generally negative experience for several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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5.6 out of 10
184 reviews
6.4 out of 10
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6 out of 10
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8.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers an indoor pool that is great for families, a small but good gym, and a room layout that is perfect for families. Additionally, the hotel has a nice lobby area with a small bar.
Is the hotel pet-friendly?
The hotel is pet-friendly, but some guests have mentioned that there were issues with cleanliness and peeling paint in pet-friendly rooms.
What are the common concerns about the hotel's cleanliness?
Some guests have expressed concerns about the cleanliness of the rooms, including issues with peeling paint, unclean carpets, and overwhelming air freshener smells. Additionally, some guests have mentioned mold in the bathrooms and broken or dirty amenities.
What practical information should guests know about the hotel's breakfast and dining options?
The hotel does not offer complimentary breakfast, and some guests have found the breakfast buffet to be overpriced. Additionally, the hotel's bar may close earlier than expected.
What are the best and worst aspects of the hotel's customer service?
Guests have praised the friendly and helpful staff, particularly mentioning Randy, who also serves as a bartender. However, some guests have reported instances of unprofessional behavior and unresponsiveness from the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests found the pet charges to be a bit high. If you're traveling with a pet, it's advisable to confirm the charges in advance.
Check Room Amenities
Some guests reported issues with room amenities such as non-functional coffee makers and broken shower handles. It's recommended to check the functionality of these amenities upon check-in.
Be Mindful of Room Selection
Several guests mentioned that the rooms could have been cleaner, and some experienced issues with room odor. It might be beneficial to request a room change if you encounter similar issues.
Verify Breakfast Availability
Due to COVID-19, the hotel did not offer breakfast during some guests' stays. It's advisable to check the current status of breakfast availability before booking if this is an important factor for your stay.
Confirm Pool and Hot Tub Conditions
A few guests noted that the pool was not heated, and the hot tub was broken or not well-maintained. If access to these amenities is important to you, it's recommended to confirm their operational status before booking.
Consider Joining the Hilton Honors Program
Some guests mentioned that the Wi-Fi was not free and required Hilton Honors membership for access. If you plan to use the Wi-Fi, consider joining the loyalty program to potentially access complimentary Wi-Fi.
Check for Special Requests
Some guests experienced issues with special requests, such as not receiving the room type they had booked. It's advisable to confirm special requests directly with the hotel before arrival.
Be Aware of Check-in Times
A few guests reported delays in room readiness during check-in. It's recommended to confirm check-in times and room availability in advance, especially for third-party reservations.
Address Security Concerns
Some guests expressed concerns about security issues, including non-guests accessing the pool area. It's advisable to be mindful of your surroundings and report any security issues to the hotel staff.
Location
133 Plaza Drive, Hattiesburg, MS 39402
What's nearby
- Gatti Town Pizza Buffet & Games0.5 mi
- Reed Green Coliseum1 mi
- M. M. Roberts Stadium1.4 mi
- Hattiesburg Zoo2.4 mi
- Old Hattiesburg High School3.5 mi
- African American Military History Museum3.7 mi
- Hattiesburg Amtrak Station4.1 mi
- Pep's Point Water Park5.7 mi
- Mississippi Armed Forces Museum11.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Hattiesburg
Low season | April |
|---|---|
High season | March |
Average price (weeknight) | $127 |
Average price (weekend night) | $133 |
When to book a room at Hilton Garden Inn Hattiesburg
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Hattiesburg
FAQs when booking at Hilton Garden Inn Hattiesburg
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See most recommended stays in HattiesburgGood to know
Value for money | 6.1 |
|---|---|
Distance to city center | 3.8 mi |
Nearest Airport | Laurel Hattiesburg-PineBelt |
Distance to airport | 9.7 mi |
Everything you need to know for your stay in Hattiesburg
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