Good to know
Value for money
Distance to city center
Distance to airport
|"Very welcoming and friendly staff."||(in 187 reviews)|
|"Great location, exceptional reception staff!"||(in 176 reviews)|
|"Very friendly and helpful staff."||(in 33 reviews)|
|"Parking too expensive £25 each day!"||(in 39 reviews)|
|"Worst service ever had in a Hilton"||(in 18 reviews)|
|"No fridge in the room."||(in 4 reviews)|
Time of year
Show reviews that mention
|great location||in 465 reviews|
|staff were very helpful||in 451 reviews|
|great breakfast||in 400 reviews|
|comfortable room||in 389 reviews|
|valet parking||in 155 reviews|
|great hotel||in 132 reviews|
|parking charges||in 124 reviews|
|room service||in 80 reviews|
|comfortable beds||in 57 reviews|
|centre of town||in 46 reviews|
|water in the room||in 43 reviews|
|friendly and helpful||in 42 reviews|
|good choice||in 18 reviews|
|fridge in the room||in 16 reviews|
|executive lounge||in 11 reviews|
|city centre||in 2 reviews|
|nice room||in 2 reviews|
|good breakfast||in 1 review|
|good price||in 1 review|
|hot water||in 1 review|
|staff are good||in 1 review|
Staff were unhelpful and misleading
I was held up for three hours in Customs at Heathrow and advised staff that I would not make the first night of a four night stay. They were not helpful in assisting me in finding another Hilton. I specifically was told by the clerk on check out that I would not be charged for the missed night, but discovered that indeed I have been charged and I am writing sepaerately for a refund. Staff in the bar treated me like a vagrant beaucse my room was not ready and I only had casual clothes. It was only when I put my expensive suit on that I received decent service.
Excellent Hotel Experience
So pleasant and enjoyable!
Top choice in Cambridge
Ideal location in the center, excellent breakfast, hotel has been fully updated, Internet access is now included/free, the staff was very friendly. I have stayed a handful of times over the past 3-4 years and feel it has been improving. Definitely my first choice when traveling to Cambridge
The helpfulness of the staff at Reception was very high. I have an accident with my glasses and needed selotape and a pair of scissors. This was produced very quickly. Directions to a local restaurant was also quickly provided together with a large scale map.
Quality of the breakfast can be better.
Pleasant, helpful staff
Slowish service in the restaurant
Hilton Cambridge City Centre is a modern hotel situated in a popular tourist area, within 10 minutes' stroll to Gonville and Caius College and King's College. It also provides private parking on site and is a short drive from River Cam.
There are a range of facilities at Hilton Cambridge City Centre that guests can enjoy, including free Wi-Fi, conference rooms and a fitness center. It also provides meeting rooms, room service and a ticket service.
Rooms at the hotel feature cable/satellite channels, tea and coffee making facilities and showers. There are also several connecting rooms designed to accommodate families or groups travelling together.
The on-site restaurant is a perfect place to relax while enjoying a choice of British dishes. In the evening, those staying at the property are invited to enjoy a beverage in the in-house bar. Guests can also try one of the many bars and restaurants in the local area.
Hilton Cambridge City Centre is moments from Cambridge Corn Exchange. Ely and St Ives are situated a short drive from the property.
based on 1,352 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Hilton Cambridge City Centre
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Reviews about Hilton Cambridge City Centre
Property safety measures
Hilton Cambridge City Centre has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- Musuem of Archaeology 73 yd
- Whipple Museum of the History of Science 235 yd
- University of Cambridge 384 yd
- Parker's Piece 413 yd
- Fitzwilliam Museum 431 yd
- King's College Chapel 0.3 mi