Guest reviews
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Couples
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Families
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Solo
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 10.0 "Housekeeping was great , according to 100%." -
9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
9.1 "Food is to die for."9.4 "94%
loved the dining experience ." 10.0 "100%loved the menu selection ." -
7.8 "Good breakfast."
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7.0 "Nice rooms."6.6 "
Beds were acceptable for 66%." 6.2 "For 62%,maintenance was acceptable ." -
4.5 "Value below average."3.2 "68% said the
breakfast was too expensive ." -
3.6 "Internet is poor."2.7 "73% said the
wifi quality was bad ."
Overall Rating
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
9.2 "Food is to die for."
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8.0 "Breakfast is good."
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7.2 "Nice rooms."9.7 "97% thought the
view was good ." 7.6 "76% saidrooms were clean ." 8.7 "87%enjoyed the furniture ." -
4.2 "Value below average."3.1 "69% said the
breakfast was too expensive ." -
3.5 "Internet is poor."2.6 "74% said the
wifi quality was bad ."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Terrific location."
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7.8 "Good breakfast."
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7.1 "Nice rooms."9.7 "97% thought the
view was good ." 7.0 "70% said thebeds were comfortable ." -
4.5 "Value below average."
Overall Rating
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9.3 "Terrific location."
Overall Rating
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.3 "Terrific location."
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9.2 "Food is to die for."
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7.7 "Good breakfast."
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7.0 "Nice rooms."6.8 "
Beds were acceptable for 68%." -
4.6 "Value below average."
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3.4 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
Perfect Location. Good Breakfast. "Must Stay" when you visit Heidelberg
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7.7review from
Excellent location! Staff at reception was so polite and helpful.
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7.0review from
The location was excellent..from all the hotels in Heidelberg, I believe this one has the best location. The staff was more than friendly. When we arrived, a young men who had his first day in the hotel, did everything to make us feel welcome and helped us with everything. When we left, the staff helped us to put the luggage in the car. We had a room facing the back street on a saturday night when students went out to party etc. Was pretty loud. I would next request a quiet room. Breakfast buffet was too expensive. We decided to eat breakfast somewhere else around the corner.
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6.7review from
A very pleasant and competent staff, perfect location for visiting the old city,good room accomodations. Dropoff with baggage is a little difficult
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8.0review from
Excellent buffet breakfast, comfortable room and exceptionally friendly staff. Able to leave luggage secure on day of departure & staff arranged a taxi for us.
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7.6review from
Well located and the staff was very knowledgeable and helpful. Not really.
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8.0review from
How close it was to the Hauptstrasse.
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7.2review from
Lacation of the hotel
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7.2review from
Excellent location
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8.0review from
Excellent hotel, right by the river and the old bridge. Had junior suite which was equipped with balcony and bathroom, a feature not many hotels in germany seem to have. D
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8.0review from
Excellent buffet breakfast, comfortable room and exceptionally friendly staff. Able to leave luggage secure on day of departure & staff arranged a taxi for us.
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8.0review from
How close it was to the Hauptstrasse.
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8.0review from
Excellent hotel, right by the river and the old bridge. Had junior suite which was equipped with balcony and bathroom, a feature not many hotels in germany seem to have. D
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7.7review from
Perfect Location. Good Breakfast. "Must Stay" when you visit Heidelberg
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7.7review from
Excellent location! Staff at reception was so polite and helpful.
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7.0review from
The location was excellent..from all the hotels in Heidelberg, I believe this one has the best location. The staff was more than friendly. When we arrived, a young men who had his first day in the hotel, did everything to make us feel welcome and helped us with everything. When we left, the staff helped us to put the luggage in the car. We had a room facing the back street on a saturday night when students went out to party etc. Was pretty loud. I would next request a quiet room. Breakfast buffet was too expensive. We decided to eat breakfast somewhere else around the corner.
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6.7review from
A very pleasant and competent staff, perfect location for visiting the old city,good room accomodations. Dropoff with baggage is a little difficult
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7.6review from
Well located and the staff was very knowledgeable and helpful. Not really.
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7.2review from
Lacation of the hotel
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7.2review from
Excellent location
