Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.2 "Food is to die for."10.0 "100%
loved the menu selection ." 8.3 "83%enjoyed the side dishes ." -
9.0 "Awesome vibe."9.1 "91% thought, the
hotel was modern ." 9.1 "91%enjoyed the friendly atmosphere ." 9.7 "97% said it was astylish hotel ." 7.1 "71%enjoyed the lobby entrance ." -
8.8 "Great service."9.3 "93% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." 10.0 "100% found therestaurant service to be one of the best ." -
8.8 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." -
8.2 "Breakfast is good."
-
6.8 "Rooms are ok."5.7 "For only 57%, the
bathroom was ok ." -
4.5 "Internet is poor."4.4 "56% said the
wifi quality was bad ." -
3.5 "Value below average."3.0 "70% said the
breakfast was too expensive ."
Overall Rating
-
9.2 "Food is to die for."10.0 "100%
loved the menu selection ." -
9.1 "Awesome vibe."9.3 "93%
enjoyed the friendly atmosphere ." 8.7 "87% thought, thehotel was modern ." 9.6 "96% said it was astylish hotel ." -
8.8 "Location is great."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
8.5 "Great service."9.1 "91% found the
staff to be very friendly ." 9.1 "91% thought theservice was very professional ." 8.4 "84% said thereception staff was great ." -
8.3 "Breakfast is good."
-
6.6 "Rooms are ok."5.6 "
Beds were acceptable for 56%." 5.7 "For only 57%, thebathroom was ok ." -
4.5 "Internet is poor."
-
3.5 "Value below average."3.2 "68% said the
breakfast was too expensive ."
Overall Rating
-
9.1 "Food is to die for."
-
8.8 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.6 "Location is great."
-
7.8 "Good breakfast."
-
7.0 "Nice rooms."7.9 "79% thought
rooms were spacious ." -
6.7 "Average comfort."6.4 "
Beds were acceptable for 64%." -
6.0 "Average amenities."6.2 "62% thought the
building was acceptable ." -
3.5 "Value below average."
Overall Rating
-
9.0 "World class service."
-
6.7 "Rooms are ok."
Overall Rating
-
9.2 "Food is to die for."
-
9.0 "Awesome vibe."9.2 "92% thought, the
hotel was modern ." -
9.0 "World class service."
-
8.9 "Location is great."
-
8.2 "Breakfast is good."
-
4.8 "Internet is poor."4.5 "55% said the
wifi quality was bad ." -
3.5 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0review from
This was an absolutely lovely hotel and we thoroughly enjoyed our stay - everything was perfect - cosy, quiet, excellent heating as needed, beautiful bathroom, our lovely spacious room was so comfortable! The hotel is beautifully situated right by the Alten Brucke and the river and we were able to walk absolutely everywhere in the beautiful city of Heidelberg - and it is an incredibly beautiful city. The Castle towering over the city was stunning and wonderful to visit - the restaurants were superb and we were very sad to leave! We couldn't fault the hotel, it was excellent in all respects - though we didn't have the breakfast, I have no doubt it would have been splendid!
-
7.3review from
This is a great little hotel in the middle of the city. The restaurant is fantastic and certainly worth at least one dinner. View from our room was fantastic. Check in after 18.00 is at the hotel bar/restaurant. No on site parking - parking is available in a parking garage further up in the city, but not super easy to get to, but doable. Would recommend loading/unloading bagge at hotel and then parking.
-
8.0review from
The staff were wonderfully friendly and helpful. The parking situation was really unacceptable - too far from the hotel and difficult to find for those of us not terribly familiar with Heidleberg.
-
8.0review from
Its location and the people who work there - especially Sebastian, Laura, and the lady who works in the breakfast area (name unknown). the difficulty of unloading suitcases, then parking the car.
-
7.3review from
Good quality restaurant. Easy to access to city center. Very friendly staff. Difficult to find car parking.
-
8.0review from
Super suite on the top level with a great view. Also, the fine food and good service by Agnes at the restaurant. We enjoyed our stay very much.
-
5.2review from
Ease of access to the old town and most of the "tourist" venues Thought the room was a bit basic for the price
-
7.2review from
The staff was very nice and the breakfast was very good. Our room was very spacious! The hotel room was a bit noisey because it was facing the street. I would request a rear facing one the next time.
-
8.0review from
Friendliness of staff hotel was very clean good location very nice restaurant No
-
6.8review from
Great location, good food, great staff Our room was an inside room so there was no window to the outside, just to the hall. Noise and voices carried due to lack of acoustical treatment in the rooms and halls
-
8.0review from
This was an absolutely lovely hotel and we thoroughly enjoyed our stay - everything was perfect - cosy, quiet, excellent heating as needed, beautiful bathroom, our lovely spacious room was so comfortable! The hotel is beautifully situated right by the Alten Brucke and the river and we were able to walk absolutely everywhere in the beautiful city of Heidelberg - and it is an incredibly beautiful city. The Castle towering over the city was stunning and wonderful to visit - the restaurants were superb and we were very sad to leave! We couldn't fault the hotel, it was excellent in all respects - though we didn't have the breakfast, I have no doubt it would have been splendid!
-
8.0review from
The staff were wonderfully friendly and helpful. The parking situation was really unacceptable - too far from the hotel and difficult to find for those of us not terribly familiar with Heidleberg.
-
8.0review from
Its location and the people who work there - especially Sebastian, Laura, and the lady who works in the breakfast area (name unknown). the difficulty of unloading suitcases, then parking the car.
-
8.0review from
Super suite on the top level with a great view. Also, the fine food and good service by Agnes at the restaurant. We enjoyed our stay very much.
-
8.0review from
Friendliness of staff hotel was very clean good location very nice restaurant No
-
7.3review from
This is a great little hotel in the middle of the city. The restaurant is fantastic and certainly worth at least one dinner. View from our room was fantastic. Check in after 18.00 is at the hotel bar/restaurant. No on site parking - parking is available in a parking garage further up in the city, but not super easy to get to, but doable. Would recommend loading/unloading bagge at hotel and then parking.
-
7.3review from
Good quality restaurant. Easy to access to city center. Very friendly staff. Difficult to find car parking.
-
7.2review from
The staff was very nice and the breakfast was very good. Our room was very spacious! The hotel room was a bit noisey because it was facing the street. I would request a rear facing one the next time.
-
6.8review from
Great location, good food, great staff Our room was an inside room so there was no window to the outside, just to the hall. Noise and voices carried due to lack of acoustical treatment in the rooms and halls
