Delicious breakfast. Beautiful pool area. Free parking. Wifi works well. Excellent service.
5 stars
Galaxy Iraklio Hotel
Photos of Galaxy Iraklio Hotel
Overview
Located in Heraklion, Galaxy Iraklio Hotel offers award-winning 5-star accommodation, as well as a swimming pool, free wireless internet access in all areas and a sauna. It is steps from University of Crete and is close to the area's popular attractions and dining spots.
The hotel has been recently refurbished and offers 24-hour room service, a sun deck and a Turkish steam bath. There is also free public parking on site for those travelling with a car.
All rooms are air conditioned, soundproofed and equipped with a mini bar, slippers and a pillow menu. Private bathrooms provide a hair dryer and bathrobes.
Galaxy Iraklio Hotel's in-house restaurant, Vetri Restaurant, is a popular spot to have a meal. Each evening, guests are welcome to relax in the lounge bar.
Heraklion International Airport and Knossos are a brief car ride from the hotel. Guests can also visit Historical Museum of Crete and Heraklion Archaeological Museum.
Latest deals for Galaxy Iraklio Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Galaxy Iraklio Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Window
- Family rooms
- Interconnected room(s) available
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Pool with a view
- Massage
- Pool bar
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- CD player
- TV
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Beach access
- Bicycle rental
Family friendly
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Galaxy Iraklio Hotel
9.1
Wonderful
2592 verified ratings
Wonderful
1733
Very good
501
Good
204
Okay
60
Fair
54
Mediocre
18
Poor
22
Summary of reviews
Guests say
Guests appreciated the hotel's great location, friendly service, and cleanliness. The breakfast received positive remarks, and many enjoyed the pool and amenities. However, some guests mentioned issues with noise levels and the small size of the rooms.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.1 out of 10
788 reviews
8.9 out of 10
8 reviews
9.5 out of 10
1 review
8.8 out of 10
4 reviews
All reviews
Pros (+) Breakfast was great and the staff is friendly and very helpful
Cons (-) The room we had was a bit small bu that wax our only complaint
Pros (+) Awesome stay, friendly staff, clean and upscale
Pros (+) entrance, reception, facilities, location,
Cons (-) very very small room and bathroom like in Ibis hotel, waitress in bar not very kind to customers, breakfast not enough big for 5 stars hotel
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Galaxy Hotel Iraklio offers a wide variety of fresh and delicious options, with plenty of choices to satisfy your appetite. The staff is friendly and helpful, ensuring a satisfying dining experience.
Is the hotel suitable for families with children?
The hotel is family-friendly, offering cribs, kids meals, and a comfortable environment. However, some guests mentioned that the rooms may be a bit small for a family of three.
What are the highlights of the hotel's staff and service?
The staff at Galaxy Hotel Iraklio is exceptionally friendly, accommodating, and helpful, making guests feel welcome and valued. They go the extra mile to provide exceptional service, ensuring a pleasant stay.
How is the cleanliness and comfort of the hotel rooms?
The hotel rooms are described as clean, comfortable, and modern, offering a pleasant stay. However, some guests mentioned that the rooms may be small for three people.
What are the parking options at the hotel?
The hotel offers free parking on site, but some guests mentioned that the parking lot is small and not very orderly, which may lead to challenges in finding a designated parking spot.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in February, which is the low season. This could provide a more relaxed experience and potentially lower rates.
Explore Nearby Attractions
The hotel's proximity to attractions such as the Venetian City Wall, Bembo Fountain, and Heraklion Archaeological Museum makes it convenient for sightseeing.
Request a Room Upgrade
Some guests were pleasantly surprised with room upgrades at no extra charge. It might be worth politely inquiring about the possibility during check-in.
Be Mindful of Room Size
Several guests mentioned that some rooms were smaller than expected. If space is a priority, consider inquiring about room size or upgrading to a larger room.
Take Advantage of the Pool
Guests appreciated the pool area, but some noted that it was unheated. If you plan to use the pool, consider the temperature and sun exposure when choosing a time to swim.
Check Parking Options
The hotel offers free parking, but some guests found the parking lot small and disorganized. Consider inquiring about alternative parking arrangements if needed.
Consider Noise Levels
Guests recommended requesting a room away from potential sources of noise, such as the surrounding streets or the hotel's kitchen, to ensure a peaceful stay.
Be Aware of Dining Costs
Some guests found the hotel restaurant to be pricey. It might be beneficial to explore nearby dining options for a variety of choices and potentially lower costs.
Take Advantage of the Gym and Hammam
If you enjoy fitness and relaxation, the hotel's gym and Turkish steam bath were highlighted as positive amenities by guests.
Location
75 Dimokratias Avenue, Heraklion
What's nearby
- Venetian City Wall0.3 mi
- Kornarou Square0.5 mi
- Bembo Fountain0.5 mi
- Eleftherias Square0.5 mi
- Agia Ekaterini Church0.6 mi
- Heraklion Archaeological Museum0.6 mi
- St. Minas Cathedral0.6 mi
- Heraklion Museum of Religious Art0.7 mi
- Heraklion Town Hall0.7 mi
- Church of Saint Titus0.7 mi
- Municipal Museum of the Battle of Crete and the National Resistance0.7 mi
- Monastery of St. Peter and St. Paul0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 1039K015A0002000
Essential information about Galaxy Iraklio Hotel
Low season | December |
|---|---|
High season | February |
Average price (weeknight) | $155 |
Average price (weekend night) | $185 |
When to book a room at Galaxy Iraklio Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.9 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Heraklion N. Kazantzakis Apt. |
Distance to airport | 2.2 mi |
Everything you need to know for your stay in Heraklion
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