Pros (+) Amazing staff, excellent facilities.
Cons (-) Rooms a little dated.
5 stars
Arabella Hotel, Golf and Spa
R44 Kleinmond, 7195 Hermanus, Western Cape, South Africa
Hermanus, South Africa
See location+27 282 840 000Photos of Arabella Hotel, Golf and Spa
Overview
Lakefront hotel with a full-service spa and a golf course A full-service spa, a golf course, and an indoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Arabella Hotel Golf & Spa offers 145 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 43-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Kleinmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Guests can play rounds at the 18-hole golf course. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. Guests under 16 years old are not allowed in the fitness facility or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Arabella Hotel, Golf and Spa
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Bicycle rental
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Scuba diving
- Archery
- Diving
- Snorkeling
- Beauty salon
- Horse riding
- Mini-golf
- Hiking
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Lake view
- Lockers
- Storage available
- Fireplace
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Baby safety gates
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Arabella Hotel, Golf and Spa
8.8
Very good
1395 verified ratings
Wonderful
722
Very good
265
Good
180
Okay
93
Fair
73
Mediocre
24
Poor
38
Summary of reviews
Guests say
Guests appreciated the beautiful location and cleanliness of the hotel, with many mentioning the lovely setting on the lagoon and golf course. However, there were significant complaints regarding the service, with several guests noting unhelpful staff and issues with amenities like the pool. Overall, while the hotel has potential, improvements in service and communication are needed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
1066 reviews
9.7 out of 10
3 reviews
6.5 out of 10
2 reviews
All reviews
Pros (+) Great if you are playing golf. Else avoid !
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Arabella Hotel, Golf and Spa?
The hotel offers a variety of dining options including a restaurant, bar/lounge, coffee shop, and snack bar. Guests can also have food delivered to their accommodation and enjoy a complimentary breakfast.
What can guests expect from the hotel's spa and wellness center?
The hotel's spa and wellness center offers a range of facilities including a heated pool, hot tub, sauna, steam room, and massage services. Guests can enjoy a peaceful and beautiful spa experience.
Are there any concerns about the hotel's cleanliness and maintenance?
Some guests have mentioned concerns about maintenance issues, such as pool lights and broken telephones. However, management efficiently acknowledges and acts on any issues reported by guests.
What are the highlights of the hotel's facilities and amenities?
Guests have highlighted the excellent golf course, beautiful views, child-friendly facilities, and the spacious and comfortable rooms as some of the hotel's standout features.
When is the best time to visit Arabella Hotel, Golf and Spa?
The hotel's high season is in February, offering an ideal time to experience the beautiful location and facilities. However, guests can also enjoy the peaceful and beautiful views during the low season in June.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in February
Guests highlighted February as the high season, possibly indicating better weather and more activities during this time.
Explore Nearby Wineries
The hotel is conveniently located near several wineries, making it a great base for wine enthusiasts to explore the surrounding vineyards.
Be Mindful of Room Selection
Some guests experienced issues with room allocation, so it's advisable to double-check the room type and view during the booking process.
Take Advantage of the Golf Course
Numerous guests praised the fabulous golf course, making it a must-try activity during your stay.
Check for Room Maintenance
A few guests mentioned maintenance issues, particularly with pool lights. It's advisable to ensure that the room is in good condition upon check-in.
Consider Off-Peak Hours for Restaurant Service
Some guests experienced slow service during peak dining times. Opting for off-peak hours might provide a more relaxed dining experience.
Enjoy the Spa Facilities
Guests spoke highly of the spa facilities, indicating that it's worth indulging in some relaxation time during your stay.
Plan for Nearby Attractions
The hotel's proximity to various attractions such as the Hermanus Golf Club and whale watching spots makes it ideal for planning diverse activities.
Be Prepared for Varied Dining Experiences
While some guests praised the restaurant and food, others found the dining experience disappointing. It's advisable to keep an open mind and explore different dining options in the area.
Location
R44 Kleinmond, 7195 Hermanus, Western Cape
What's nearby
- La Vierge Winery7.2 mi
- Hamilton Russell Vineyards7.4 mi
- Hermanuspietersfontein7.4 mi
- Whalehaven Winery7.4 mi
- Bouchard Finlayson Winery7.6 mi
- Sumaridge Wine Farm7.7 mi
- Cape Bay Wines9.1 mi
- Hermanus Golf Club9.4 mi
- Whale Watching (seasonal)9.4 mi
- Old Harbour Museum9.4 mi
- New Hermanus Harbour9.6 mi
- Ataraxia Mountain Vineyards9.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Arabella Hotel, Golf and Spa
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $172 |
Average price (weekend night) | $194 |
When to book a room at Arabella Hotel, Golf and Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
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Distance to city center | 9.3 mi |