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It's a great place. Very comfortable and clean. Top notch. Would love to go back again
Very accommodating staff. From Desk to room service, pool, to valet service we will return. Nothing comes to mind
It was exactly what my boyfriend, 12 year old daughter and I wanted! The facility was great as it was right on the beach but also had a pool, hot tub, bar and restaurant. Also the fact that there were servers for both the beach and pool. Any time of the day there was excellent food offered. The staff was very professional yet fun and easy to chat with. The room was always clean and very comfortable. We will DEFINITELY be back. My boyfriend and I have traveled a lot through out ours lives so to find a place we must return to is a big deal!
Location; Restaurant was outstanding Mandatory Valet Parking was a little inconvenient.
The best deal for the money. The restaurant had excellent food. The Maine Lobster Roll was wonderful....and we couldn't have been further from Maine! Elevator needs updating.
Steve on the beach.....outstanding!!
I requested several times, including a month prior a room facing pool. Kayak also asked me and I said room facing pool. I called hotel a month prior and guy said Yes- you are booked for room facing pool. I got a room facing parking lot. Not happy about that
You can't get any closer to the beach than this and there are restaurants within walking distance making it perfect. The only small downside is that the underside of the duvet covers are a bit slippery so they kept falling off the bed throughout the night.
The hotel has really become special ever since it was taken over by Wyndham. They did an amazing job cleaning the property up and making a top notch hotel. The staff is fantastic and the rooms are comfortable offering amazing views of the ocean. A perfect place for anyone looking for a place to escape the winter up north without having to go to Miami or Fort Lauderdale. Not a big complaint but the pool could be a little bigger. When you have some kids in there it can feel a little small.
I booked 3 nights here with my girlfriend. This hotel seemed like the best deal in the area as far as wanting an ocean view and a balcony. The fridge in the room was a great plus, we were able to buy drinks and snacks to keep in the room. The beds were comfortable, although extremely warm, just turn the thermostat way down before going to bed. The restaurants in the hotel were very good for breakfast and lunch. The night desk person was very rude. We got back to the hotel one night around 11:30pm and wanted to know if room service was still available or if any of the restaurants were still serving. We waited at the desk for a few minutes before finally calling the hotel from one of our cell phones. The night desk person came out of the back to answer the phone, which was us standing there waiting on her. She rudely told us that she had too much work to do and could not stay at the desk. I would understand going to the back room around 3-5am, but this was 11:30 at night, people were still coming and going, bars and restaurants in the area were still open. I suggest this hotel give this person work they can do while at the desk.
Location was perfect. Vallet was awesome! Unfriendly staff at check in Only 2 towels in bathroom upon arrival No safe in the room The refrigerator was turned completely off and we had to pull it out of the cabinet to figure out how to turn it on.
When I showed up around 9:15p, the desk receptionist was fast, accurate and very nice in getting me checked in. he provided me with a room option that was good for me and I appreciated it. I was checked in within minutes of arrival. A very good experience. the room was neat, clean and very comfortable. The bed and reading chair were very suitable for the space and I was able to work effectively. I had some confusion on where some outside walking options existed. I was there for a conference and did not feel the conference rooms were marked well from the hotel lobby. Early in the morning, prior to 8 am, there was cleaning activity next door in an adjoining room. I felt this was too soon.
Staff was very stuffy shuttle service not advisable hotel greatly under stall in summer
The room was very nice, clean, well furnished-- everything I would expect in a higher-end hotel. Staff was pleasant, location near shopping center was convenient. Temperature in the common areas was freezing! The hotel restaurants were closed in the afternoon.
We stayed at the Town center Marriott in Boca twice this month for 2 nights each and both times they did not do housekeeping (towels, clean bathroom, make beds) on the second day. We made sure the do not disturb sign was not on the door. Nice hotel and good value through kayak but having to ask for towels on the second day in such a hotel is less than expectations.
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This guest did not leave comments about this hotel.
Nice staff, decent breakfast, free parking and wifi. Very thin walls. Could easily hear the neighbors having a normal conversation. Somewhat run-down.
Location was very convenient and easy to find. Pool area was very nicely done with canopy. Gym had nice treadmills with tv's. Rooms are good size and have tv in bed area and in the kitchen/sitting area. Great for family traveling with kids/teens.
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Location, value, staff Room layout, not the best use of space available. Bathroom--long reach for paper. Bedroom & Kitchenette on opposite side of wall(s), less spacious. TV cable issues-- ghosty
The breakfast buffet was the best part of my stay I booked a 1 king bed suite. The inside of hte hotel has a very gloomy vibe. The room I got was even worse. There was dust everywhere, which kiscked my allergies into overdrive. The elevators take forever.
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Several real things: the room was comfortable and clean; the staff was helpful with accomdating my needs and the services of complimentary breakfast, no booze, and a pool for relaxing and a printer to print my boarding pass were my main highlights. I would have like a table or desk at the window instead of the bed by the window. When taking my meals in my room it was dark sitting at the desk/kitchen area.
The breakfast could have been better
Nothing The room was dingy; the mattress was old and uncomfortable; the towels and other items were cheap And of poor quality; there was no writing surface in the room.
Close to everything Two tvs only one worked
Location and while there was nothing special about it you could see the staff/ownership made a real effort. An extra amenity fee. I've never paid one before and didn't I got anything for it.
The hotel is in a nice location and the room had a nice lush garden patio. The pool had a tiki bar that was convenient and well maintained. Everything looks nice until you enter the hotel room. The hotel seems to be in need of updates and repairs. it was fine for a quick overnight stay.
Location, pool, easy check-in. Restaurant and tiki bar on site. A/C, ice machine, refrigerator, everything worked as it should. Friendly staff. A couple roaches came out of the microwave.
To start, they tried to put us in a lesser room then we booked. The rooms smell musty/moldy. Bed sheets were not changed daily. Housekeeping straightened up, but did not CLEAN! The same room service tray sat outside the room next door for 3 days! No information in rooms about amenities or services - when asked at the front desk, we were given a xeroxed sheet of paper that didn't offer any real information. Glad we did not spend a lot of time in room! Would not recommend this hotel and would not stay there again. The only good thing was the location.
Loud construction noise
Great price for the location. Nothing to write home about in terms of the interior of the rooms but was clean.
Great location and value Was undergoing maintained on the pool
I have stayed at this hotel several times before it became a Wyndham Hotel. The renovations to the rooms and hotel in general are wonderful. The staff couldn't be nicer.
Staff very friendly, Service Excellent, Rooms comfortable, feel very safe and relaxed just a great experience.
Bedding was great! Undergoing renovation
The location is very convenient. Beds are comfortable. The staff is exceptional. I stayed at this hotel before when it was a Holiday Inn. Much nicer now. Definitely will stay here again. There were few complementary amenities, e.g. coffee.
No clean towels, no coffee facilities within the room, though there should be. room not cleaned daily
heated pool and hot tub breakfast is not included
I will come back we had a excellent stay. Thank you
I liked the fact that the place had been renovated and was clean, linens were comfortable and the temperature was comfortable. The coffee in the room was not drinkable. We were told when we checked in that there was complimentary coffee on the second floor. The next morning when we went there for a cup of coffee we were told there is no complinmentary coffee and were charged for it.
location, price fan was loud
Good location, nice facility, comfortable room. Pool area not maintained to a high level. Twice had to ask for towels and wait to long for some to arrive.
Restaurant food is delicious and the service is awesome. The views are lovely. The beach resort is accessible by shuttle and is worth the ride, very beautiful. The best things are the staff and the view Everything is way overpriced, starting with the $40 a night mandatory valet parking to the $35 per person breakfast. If you don't have a car you don't have a choice, so it gets expensive. The rooms are nice but there is very low water pressure in the shower and the sink. No soundproofing so you will hear everything your neighbor's are doing (I.e. The screaming infant in the adjacent room).
Pool was lovely. Staff was friendly Dirty pillow case the first night and then the next day, the cleaning staff left a dirty washcloth that wasn't mine on my bathroom floor and didn't refill the toiletries.
Nice comfortable hotel. Liked it.
Pool was great. Rooms were very comfortable and clean.
Staff helpful, friendly Bedding needs replacement
No balcony in room
Staff was incredibly attentive. Very clean. windows have a GREAT blackout shade, but there is no semitransparent shade to let light in while still having some privacy. most rooms face the parking lot and on the first floor there are cars only 15 feet away. no refridgerator
This is not a four star hotel--more like a fancy 2.5 star place
Free breakfast for kids Decor Pool bar and restaurant Outdoor space for sitting and lounging Sheets were very soft Low quality pillows Too few towels both in room and pool side No drawers in room-all Shelving and storage were open/visible Toiletries not replaced well-we stayed 5 night
Including trial sign in and sign out quick and easy They did not have two bed room despite reservation for same
The Check in clerk went way out of her way for us!! They did not have a king bed in the room we wanted but she found us another room that was just as good if not better. Later in the day she sent us a bottle of champagne and chocolate covered strawberry's. What a great staff. Thanks Tiffany!!!
Room had a damp smell to it
The staff is very friendly and quick to help if we had requirements. The room was clean and well maintained. We were visiting with friends, but found lots to do with nearby beaches, gardens, an excellent city walking trail, and good restaurants.
Overall cleanliness Construction during our stay; workers outside on our balcony made the stay uncomfortable and we felt we had to keep our curtains closed most of the time.
The two rooms The hidden location
Clean and convienient.Great breakfast. Need more valet folks to park cars.parking is limited. many of the staff know little english.
Great value and amenities. Nothing
If I could get a $100 price at every Embassy suites I would always stay there. I travel for business
Friendly staff that did what they could to improve the situation- cannot fault them for a poorly maintained facility Initially given a room that stank of mold & mildew, which staff changed on second day at my request. Fire alarms went off two nights in a row (once at 3:30am and the second day at 11:30pm). Rooms are worn (peeling paint, broken ice buckets, chipped furniture) & internet is slow. Maid service left me dirty towels.
Bathroom very dirty, have taken pictures, not cleaned properly.
We enjoyed our stay! Clean, comfortable, welcoming , luxurious at a great price..... Would definitelly stay there again...
Fire alarm woke me up twice had to rush downstairs scantily clad and wait outside till it was ok to go in again
Clean , friendly staff, great location , walking distance to everything,great breakfast included Liked everything about our stay
Location Housekeeping was inconsistent Hotel was average at best
The rooms were clean and it is a nice property Service was terrible, lost reservation then charge you $20 for parking on the street.
Nice place It had bedbugs then when I told them and showed thennthe pics they told me to contact there insurance and they couldent do anything bout it dont stay here very rude ppl there air conditioning leaked and they did not refund my money or comb me a night or say they r sorry trust me don't stay here inless u want to be attack by bed bugs
The food was gross. It was not very clean.
StAff was great
Location Renovation-noise,dust during my stay,too clouse to free way
Price7 Worn & dirty.
Good Location In renovation... Rooms smell like paint....lots of construction materials....give it 3 months....need new pillows!!!!!
In the midst of renovation. Lots of construction debris. The room: One end of the bed headboard fell off the wall. (I was sitting quietly at the foot of the bed.) The toilet water ran continuously so it could not be flushed. There was the sound of rushing water continuously in something in the wall.
Location was good for me, the pool was nice, Staff was friendly and the breakfast. The Air conditioning did not work right, there were stains on the couch, and a crack under the door that allowed some bugs to come in.
I liked that there was a separate room from a mini-living room and the bedroom. I didn't like that the hotel was near so few restaurants. I also was a bit peeved that both televisions were out of order inside the hotel room.
Beds were terrible, construction noise was awful, showers were terrible with barely any temperature control. Would never return
Hotel was clean, and our room had the two doubles with a fold out couch. None of the beds were very comfortable, but the room was otherwise nice, as it had two tv's and a door to separate the beds from the front room. The pool and hot tub were nice, and the pool is heated so it felt nice on a cool morning. All of the staff were friendly and accommodating. Overall, I felt it was a good value for our money. The beds were hard and uncomfortable.
Reliable WIFI, decent looking pool, nice location next to highway, large room Gnat and fruit fly problem in shower area. About a dozen live ones flying around shower head, and another dozen that were smashed on the ceiling and walls, that apparently cleaning staff were already aware about but didn't want to the clean dead ones up. We also stayed on the top floor, and all we heard was the loud jackhammers and construction noise inches away from our bed during the weekday morning. Could not sleep at all. Hotel management did not care or want to move us, or give us credit. Never again. If you like wasting money, stay here, or expect management to care, don't think that.
The Ramada was conveniently located across the street from Embassy Suites where I attended a real estate seminar. The staff was friendly and anxious to please. The rooms were clean and cozy. I enjoyed the free buffet breakfast. The bartender at the Seabreeze was friendly and hard working. I was not happy with the menu at the Seabreeze restaurant as there were very limited healthy choices. The drink choices at the bar were also limited.
They don't have HD channels on their televisions, which is a bit disappointing. Also, the hotel just feels dark. I wonder if a color scheme change can improve the mood.
Helpful front desk that obliged with directions to a bank, even tho it wasn't near the miles she said it was. My room was outside a staging area for the housekeepers. They started chatting - and chatting - at 7 am pretty oblivious that they were just outside guestrooms. Not the wake up call I expected or wanted.
My wife and I weren't sure how many days we'd be in Boca until we got down there and were pleasantly surprised. There was plenty of parking, the lobby was nice with a very friendly staff. The room was great and new, and the pool was a great size by the bar and restsurant. The hotel wasn't on the beach or by Mizner Park, but in a good area to explore all of Boca. The only down side was the complimentary breakfast. It included coffee, danishes, and bagels. Eggs and juice were extra.
I liked the overall appearance. But as we discover all too often is that beauty is only skin deep. My reservation was messed up by the staff and they were extremely rude. Even with a do not disturb sign the house keepers continued to knock on the door at early hours and the desk staff would call constantly. I will never again be using this location even in the case of an absolute emergency.
Hotel had all the basic amenities we needed while our family stayed for three weeks until our new home was ready to move in
When we arrived we asked if we could see a room sine the previous place we booked had roaches they were very friendly and said sure gave us a key and we checked it out it was very clean and bug free we booked it online right from the room. We went to the front desk and requested the same room that we looked at which we got along with free breakfast for myself and husband for the week water and chips at check in and we were on our way to the room There were a bunch of construction workers there that wanted to sneak people in and out all night long they kept propping the gate open with bricks thanks to the mantainance guy he had to go back and shut it several times to make sure people weren't just coming in and out especially if those people are people that shouldnt be there. Other then that no complaints everything was great including the staff The omelette lady was excellent such a hard caring worker that cares about doing a good job and excellent with the customers, those workers are hard to find and are few and far between. Overall excellent experience and we will be back!
Beach club, car service, location on Atlantic Avenue I usually stay at the Marriott because of the activities of the ocean. I was tracked it by a lower rate to it. I had stayed there many times. I forgot about the resort. Since I was there for a long day, the resort season ended up being more than the cost of the night. I prefer to know ahead Of time what I'm going to say, not being dri of time what I'm going to say, not being surprise at the end
The hotel is very clean and comfortable. We enjoy the transportation and convenience of the beach club. Food at the beach club is always good and the staff if quite friendly. The beach club pool was too crowded on Saturday. A lot of noisy kids and adults who don't discipline. If you are going for adult time I would recommend a mid week stay. Friday was lovely. It would be nice to have pads on the lounge chairs on the beach to make the chair more comfortable.
Loved the ease of getting around town and beach either via facility car or trolley. It was also close to beach, shopping and restaurants. The only thing I did not like was not having a full mirror in the room.
The hotel is connected with the Boca Raton Resort and club therefore all the facilities at the main hotel are available for quests at the beach club the beach club can get very crowded on the weekends especially holiday weekend since it is not just a hotel but also a private country club.
Arielle is the best bartender ever!!!
The AC vents were disgusting and old. The bathroom was gross
Nice big clean room, nice shower head and plenty of hot water and water pressure, plenty of blankets and pillows and really nice soft plush towels. Long walk from lobby or parking lot to room which was hard carrying a lot of luggage and it was very cold outside, doors open to outside so it's more like a motel than a hotel.
My husband and I loved this place. We only stayed for one night but their services there was great! They offered free breakfast located in a nice closed in area in the hotel. There's a pool and jacuzzi as well. Rooms were very clean and staff were simply amazing.
My daughter and I were touring colleges and stayed here one night. It was nice and clean. I don't like to stay at hotels/motels wth the entry door to the room opening to the outside. I usually choose the interior door style in hotels but we compromised on this and will say, we still felt safe. It had wonderful garden outside our room and adorable lizards too!
Very friendly staff and clean Air-condition as standard way too cold (in every hotel in the us we visited)