Delay and misinformation
Cons: They ran out of cars on the day I was scheduled to pick it up. So I had to wait for hours at home for them to call and let me know that they had received new cars.
Since I picked it up late, I was told I could return it anytime before 5 pm, but they closed at 4pm on the day I planned to return it. Fortunately, the manager stopped by to do some work so I was able to return it and not get charged an extra day.