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Excellent facilities and fantastic value. Clean and modern accommodations with a great staff. Bathrooms a little small.
Checking out Cheap mattress Cheap pillows Pull out sofa was awful Kids running/crying below our room sounded like they were in our toom. A very poorly built hotel. Bathing lighting was awful. Whatever the sheets were washed in made your skin just itch. My family all had very itchy skin wherever these sheets touched you. I would not recommend this hotel and would never stay here again. The manager had zero care when we expressed how terrible the mattresses were.
Comfortable sleeping arrangements for a family with 2 teens. No kitchenette.
The location. This was a horrible experience from the time we walked through the front door. All the staff was in a meeting about an inspection they had just had. I stood at the front desk yelling "hello" and finally someone came to the desk stammering an apology. This was approximately 4pm and they didn't have our room ready, they didn't have another room that we could have so we had to wait in the lobby 45 minutes for this whole process to happen. (that's 45mins I didn't get to spend with my grandchildren) When we got to the room there were no tissues, just an empty box, no water cups and I would be willing to bet they couldn't have found a cheaper toilet paper even if they had tried. It literally fell apart in you hands. The towels were rough, I don't think they had ever seen fabric softener. The phone next to the bed didn't work and the information on the phone was inaccurate and outdated. I went down one night to get a candy bar from the front area, myself and another guest stood there for probably 10 minutes until finally I left the $2.00 on the counter and went back to my room. My card key didn't work, thank goodness my husband was in the room. I went on the TV to give feedback on our stay but that application wasn't working. I found the manager to be rude and obviously needing more training to do the job she held.
This hotel was excellent. It was clean, comfortable and the staff was friendly & efficient. Reasonable price included free internet & breakfast.
Room for look and close where we were going Spa was Luke warm . Though we were getting a king size bed got queen size. Noise level from above was like they had paper wall. Room405 must had a party until 4:15 .wife let me set them straight made me think I was a flea bag hotel . Next morning went to get breakfast but was out egg and bacon had to wait about 20 min help was wipe down outside wall
The staff was friendly and helpful, they had a very good complementary breakfast with more than just muffins and pastries like some hotels. The room was clean, they had an in-room safe, extra towels, and extra pillows of different firmness so you could find one that suits your preference. There were many places to shop and eat from fast food to fine dining within 1-2 miles of hotel. Also close to prominent businesses in the area. Although it is supposed to be non-smoking. I noticed a smoky smell in the hallway. The hotel interior is showing some age, however the rooms were clean. Swimming pool area is outside and visible from the parking lot. No privacy.
We were greeted by very friendly and accommodating front desk staff. Check in was straightforward. The room was clean and inviting. Breakfast was quite sufficient. This was a great value! N/A
Very clean, spacious,comfortable. Very friendly bed. Had to wait until 5 to check in as room wasn't cleaned yet. Other than that excellent. Lots of plugs for multiple devices. Great wifi signal. Didn't have time to eat the breakfast so can't comment on that.
I liked that it had a washer and dryer to clean your close with.. It was also in a great location. The beds were a little tough and the bathroom is small
Easy access to to streets for travel around city. Staff made the stay . room was in good shape. No real family amenities, this is a business stay hotel, if that is what you are after this is a good place. road construction in getting into hotel.
Expensive for what it was, staff was tacky, felt like a truck stop. Went to marriott very close by the next night for twenty dollars less and was much better quality and staff were very professional.
staff very friendly and helpful isolated location, room needed maintenence
Hotel was clean and comfortable, breakfast wasnt bad at $11.00. If you like to explore in your down time this hotel is not for you. Nothing within walking distance. Would recommend fir a buisness traveler. After checking in I was trying to nap before a meeting but someone randomly walked into my room using a key? Breakfast isnt included it $11.00 and there isnt any places close ao $11.00 is really your only option.
Location and access to highways was great. Overall it was a good hotel. Advertised with an inclusive breakfast, but you had to pay for the breakfast. With no other restaurant within walking distance, you were very limited to their breakfast bar.
Very clean, great customer service, very comfortable. We had don't distrub on our door! We were there for 2 nights! Didn't really won't anyone on our room! But, house cleaning still came in while we were out.
Nice spa. Decent value for breakfast. Close to my office There were hairs in the tub when i arrived. Super Gross. The Room service ended early in my opinion but at least they had the littele convenience store set up.
I liked that our room and everything around us was really quiet and peaceful. Smelled and looked very clean as well. I booked a room with a tub/shower. They put us in a handicapped room. I went to switch rooms and the man told me that they only had showers no tubs. When i paid an extra $15 for that...I would have been like ok whatever, but when i went to turn the shower on there was a huge leak so i was mainly getting sprayed in the face..There was also no fan in the restroom so i had to keep the door open which i like a warm bathroom. Having the door open did not help.
Clean, quiet... breakfast was worth every penny. No liquor license bar was closed down
Check in and check out were quick and easy . Rooms were clean . we enjoyed everything the hotel had to offer
Everything was great. Delicious breakfast, clean rooms, close to everything. Staff was friendly and very helpful. No complaints (and I am very picky about hotels).
Loved the free breakfast and the friendly staff! Not a thing!
Good selection of breakfast items. The room was big. Staff was friendly abd helpful Pretty noisy and hard to sleep. Beds were kinda hard.
The staff was very accommodating and nice. Room was always clean. The pool is outside next to the hotel next door... Must share a pool? The mattress wasn't very comfortable.
Beds were really comfortable Pool was closed .. Summer time
Loved the location. Loved how nice the hotel was. There was nothing i didn't like. It was an awesome hotel.
We had to reset our room card on two different days - not horrible, but inconvenient since our room was on the fourth floor.
After trying an online app to help me find a hotel, closer and cheaper to my sons apartment. Well let's say that was a HUGE MISTAKE. This hotel was way worth the money paid. Hmmmm .. ordering a pizza took 2 phone calls. But still was quick. So, nothing to dislike here.
They held my money and never returned it back to my account.
Breakfast spread was rad! Service was great. If I had to find something to complain about... The remote for the tv was kind of crappy but that's just being nit picky.
Coffee 24-7 Nothing everything was good and clean staff was helpful
It was easy to check in, and the room was beautiful. There was no way for us to get food late night.
Friendly and helpful front desk staff. Happy hours prices were good (although I would not eat at the restaurant with that menu with those prices). I also thought the coffee bar was well run. Had mini-fridge in room I don't know if it Denver or if it is the hotel, but after flushing the toilet it takes like 5 minutes to fill. Also would have been nice if there was a shuttle. No microwave. No breakfast buffet.
The rooms were nice and clean The confusing layout of the place was frustrating, and the indoor pool was questionable
Location. Ease of travel to other sectors.
Convenience to my daughter's workplace, No
The waffles at the morning breakfast were a special treat.
I Enjoyed the hotel it was perfect for what we needed had a great breakfast better than most. Once also very quiet at night and when we got up the next morning I didn't hear anybody else showers Did not get to stay at the hotel long enough not to enjoy
The check in and out staff were very pleasant. The rooms seemed clean, and I have been in some where behind the doors were dirty. The pool seemed to need repainting, as our son got paint in the bottom of his foot, as the paint is peeling off.
Location Old linen. Elevator closed on my bag and wouldn't open back up! Safety hazard!
Good value for the money. Parking on the opposite side of lobby entrance.
The price was great and staff excellent. Location great if you need to stay near Park Meadows or the DTC. Not good if you have business in downtown Denver. Nothing. It was great.
I was led to believe each room included a microwave and refrigerator, our room had neither.
It was great place to be. Food menu can have more vegetarian options.
Love the room and Location We were told in our reservation that we would get a king size or queen size bed and we were given two doubles. That did not make for the romantic weekend that my wife and I had planned. And when we asked about getting a single queen or king we were told there were none left even though we had root quest in our room well in advance. We are extremely disappointed.
Modern furnishings and great location Coffee bar/front desk was confusing
Extend the breakfast at least until 10:30
It was beautiful. The people who worked there were so nice and really friendly and professional!!!!! They continued to surprise us with their caring ways. We have told everyone we know about this place. We had a wonderful stay and would LOVE to stay there again. Thank You so much for all you do!!! We were so so happy!!!!! Thank You, Tamara Alter P.S. We also stayed one night at the Hyatt Regency Denver Tech and it was not as nice as this. There wasn't anything we didn't like. Wonderful stay!!!!!
Breakfast- continual effort to maintain cleanliness and to keep things supplied. Micki++ Easy use business center, fridge, one room w/ multiple areas (lounge, dining, work, sleep) Piles of towels & linens outside of rooms looked AWFUL & a 1st! Families near solo traveler, Numerous dirty bowls, broader tv selection, wanted a single but got a double twice.
My wife and I stayed at this hotel this past weekend for a quick weekend getaway while my mother in law watched our two little boys. We had a great time and this hotel was very impressive. The front desk staff was very helpful and switched us to a room with a King Size bed after we realized we had booked a double. The pool was warm and very relaxing. The bed was comfortable and the breakfast was delicious. I would recommend this hotel in a heartbeat. There really wasn't anything about this hotel that I didn't like. Maybe if we had stayed longer we would have noticed something, but during our shor stay, everything was excellent.
Room was very clean and updated. Hotel staff was super friendly and helpful. Continental breakfast was a nice bonus too
This was a great place to stay with kids. I took my daughter and 4 grandkids and all had a wonderful time. The adults love the separate room to sleep and relax. Everyone enjoyed the pool and the breakfast.
This is our 2nd year staying at this location for our family reunion and the atrium is a wonderful gathering place. Great value!!
Happy hour was great and made to order breakfast nice except for the glue fumes from the carpet being replaced Renovation, fumes and noise from construction and carpet glue, broken furniture in the room.
This is a very new property, modern, clean, up-scale but with a very great price for the weekend! My wife and I entertained our son and his wife along with our grandchild..all in a two-room standard suite..and it worked out beautifully. With the full breakfast in the morning and cocktail hour and munchies for all (except our grandchild of course), it was a tremendous value. The location is perfect for shopping, and seeking out other places to eat..very easy to find off of I25--for tripping around Denver. I asked for a crib and it was delivered immediately for the grandchild. A perfect value and location for a weekend touring around the Denver area!
we enjoyed the facilities. the rates and buffet breakfast every morning and the happy hour. wehave our family reunion there every year and like the openness of the lounge as it give yoy a place to gather. we enjoy using embassy suites for what we do with our families and friends .we will use embassy suites again next year.it has everything we need .your service was excellent and hospality was great. hotel security was just hovered around a person .made you feel uncomfortable.kids in swiming pool area was always being watched and told to not make any noise. just being to strict.always watching. just felt they were to strict.
Breakfast was good and complete for all tastes, rooms very clean, conference rooms for every size, quick multiple elevators A 30.00 charge being put on my charge card for "just in case I incur an expense" and then taking days for it to be refunded back into my account. I did not knowingly authorize that charge.
I had just called off my wedding and needed a place to hide out. I found the Element online and it was just what I needed. An efficient, modern room with a kitchenette, super comfy bed and great view. The evening happy hour was a nice way to get out among other people. The pool area was sparse and could have used a hot tub/jacuzzi, fountain -- something to jazz it up a bit. An onsite spa or massage room would have been a welcome addition for the true unwinding experience.
Very clean and relaxed atmosphere. Great customer service, free breakfast spread in the AM was a good assortment :)
room, near mall, decent breakfast, happy hour,pool, and fitness eqpt. noisy outside hallway, safe in room is broken, bathroom door warped -difficult to close room 137
Great experience. Good rate, clean room and all Eco friendly.
Everything about this place is excellent. The staff, the room, the bedding, the facilities, everything. I liked everything.
This is a nice property - with friendly, helpful staff. We have stayed there about a dozen times. Convenient, easy to get to and a short trip to both downtown and DEN Intl. Great value.
The room was beautiful, roomy. Bed was very comfortable friendly staff. I had a coffee stain on my sheet.
Great breakfast. Wonderful staff. Great rooms. Good wifi. Bathroom is very small - hard to close door without hitting feet. A/C was a bit wonky, but we got it to work.
Everything was great, very solid breakfast as well Slow elevators
Rooms are so spacious! They look very nice and clean PLUS the free breakfast is great enjoyed my stay will definitely stay here again.
An excellent location and beautifully maintained. Rooms were very comfortable with great thought to detail and layout.
Very friendly staff Awesome breakfast Not walking distance to food or shopping
Extremely nice rooms, good room service. Prices of movies on TV. Way overpriced.
Upon entering we were welcomed with a smile by the staff and the hotel was gorgeous. Our room was big, comfortable and clean. The complimentary breakfast was the best I have ever experienced at a hotel. When I'm in Denver again I know I can always count on this being worth my money.
Clean, affordable, good location, friendly staff, pool, hot tub, included breakfast Nothing really, I had a good stay and enjoyed my time.
Front desk staff were AMAZING 100% helpful Went above and beyond to help the stay be as comfortable as possible VERY pleased!
It was very nice and clean the room was big and had a few sitting chairs which I liked Nothing :)
I liked the convenience of the location, as well as a safe neighborhood. The staff was very friendly and the breakfast was very good. The discount was also a plus. It wasn't as clean as I would have hoped, the bathroom was a bit dirty. Also there were kids on our floor that kept running up and down the halls and banging the doors. Other than that, I am very satisfied
The mattress was new and breakfast was great. The pillows plain suck and hurt your neck and the hot tub needed to be cleaned.
Cold shower. Noisy hotel.
Easy to find. Very friendly staff. Good breakfast. Room got a bit warm so we had to turn on the A/C to drop the temp from 74.
Awesome and accommodating staff! Renee went way above and beyond, helping to make a difficult trip much easier. All the front desk and breakfast staff were friendly and helpful, we will definitely stay here again!
Exceeded expectations. Very clean, amazing bed, amenities were wonderful. The bistro, the courtyard obviously. I had a west mountain facing room on the 2nd floor. Perfect views of the mountains. The sliding doors and balcony were nice too. You can hear music from Fiddler's Green, which is across the interstate, but still nearby. This is either good or bad, depending on who's playing.
the lobby was nice and staff was accommodating Bed was too soft/hot. Wall mounted AC was noisy. There were long hairs on the sheet when i first arrived and turned back the covers - assume it was housekeeper's hair. Drink prices in lobby were ridiculous. Room didn't have a little refrigerator. Bathroom was tiny. Generally, value for money vs. nearby hotel properties is low.
Very clean rooms, comfortable beds and friendly staff. Breakfast is yummy and filling! Check out time is not until 12 noon so that makes it easier to get the kids up and ready. Even though the pool is heated it is still too cold to enjoy. We witnessed a few families leave after 10 minutes because it was just too cold.
The room and facility were very clean and well kept. The breakfast was delicious! I had reserved two queens because of four guests (two adults + two kiddos) and was "upgraded" to a king with sofa-sleeper. I'm pretty easy-going so it was okay...but it still bothers me when hotels take it upon themselves to change my reservation. Other than that the stay was great.
Even though it was further from Denver than I had hoped it was easy to get downtown. Room was nice. Location to shopping was great. When the people above me showered it sounded like I had a cascading waterfall next to my head. Walls were thin.
Friendly staff, clean room, quality breakfast I had to book my room online as I waited in the lobby since I found a rate that was $15 cheaper at hotels.com. I think it would be a good business practice to price match. Hampton Inn would get to keep more of the profit.
The rooms were fantastic but thin walls Breakfast was dissappointing by not having scrambled eggs.
The staff was really nice. The room was ready and clean, breakfast was decent. Outdatted. Cleaning staff could pag more attention to detail.
It had a decent bed and an ok bathroom. Walking distance to the fiddlers green amphitheater. The staff at the front desk were not very attentive when I checked in. My room was dirty, the carpet clearly had not been vacuumed, nothing had been dusted and the desk chair had melted chocolate on it. The coffee maker area was a disaster of coffee grounds. There was some questionable residue on the picture hanging above the coffee station.
clean, quiet, good price
Rooms were clean. They charge the amount that was quote. Needed sheets and blanket for the pull out and when we called to have them bring up, we were told that we have to come and get our sheet and blankets. We were told that they had no more pillows for the pull out. The cost of the room does not reflect the service or customer service.
The rooms were greats and so much space! Very updated hotel Rooms and very clean! The hot water stopped working early in the morning and I had a meeting to go to I had to wait. Also their employees are for the lost part very unfriendly.
Pillows were firm and many. Vague directions to my room from the front desk at check-in. Too far to room from front desk and too far from all outside entrances/parking. Outside entrance/exit doors were not easy to use and/or not in good working condition; the key swipe was BEHIND the door!?!? Mattress was too soft. Ironing board cover was old and stained.
Good value and in the area we needed.
Staff is friendly and accommodating
Fancy. Super nice staff Hard beds
Hotel was really nice. Staff very friendly. Location great! No
location cleaning staff left the last guest's ice cream in the freezer. Not pleasant. Free WiFi not available in room
Just a very nice comfortable hotel
Staff very helpful Full length mirror needed in the room Coffee in lobby for very early departures
This guest did not leave comments about this hotel.
Location Hotel employee, our check in person, charged us for our room when it had already been paid for in advance. We had to call and ask about it after we saw the charge come thru our bank account. Her response was a flippant sorry it will take a few days to com
Very hospitable... love the cleanliness ...overall always a great experience staying here. Nothing
As a solo traveler, I like that the hotel was busy and active. my room was spacious and clean. I only stayed for one night but overall the experience was lovely. Front desk attendant wasn't the friendliest. He wasn't rude by any means but just didn't seem willing or happy to help. Additionally, the location is out of the way. I didn't realize just how far outside of Denver this hotel was.
This guest did not leave comments about this hotel.
clean confortable workout room too small and equipment broken
We asked for a quiet room away from the freeway. We were given a room on the ground floor that turned out to be under the staircase leading to two upper floors. We noticed a large group of young adults unloading their gear from the back of a midsize truck after we'd gotten settled in our room. A lot of noise ensued, pounding footsteps, etc. We went to dinner, and when we returned the place had quieted down. In the middle of the night we were awakened by a series of very loud and long conversations being held, either above us or beside us or outside, but it was hard to tell since we had our heads covered and were groggy in our attempts to sleep. Why didn't we call the front desk? Because we had entered the twilight zone and the nightmare zone simultaneously. Because we hoped it would stop. Because we hoped/prayed some massively muscled guest would take the law into her own hands. Because it was only one night in our lives and we will simply never stay there again. No loss to the Sleep Inn, their cheap rates are cheap for a reason. You get what you pay for.
The staff was friendly. The location was perfect.
Denver has high occupancy rates this summer. As a result, that is driving rates through the roof. I prefer this property when the rates are more "normal" versus being driven strictly by demand.
things that we needed for our brief stay was accessible.basically we felt comfortable. none
If the tv was mounted on the wall the table it sits on could be less than half the size it is making the room alot bigger, at present it makes the entrance to the room very narrow otherwise the place is fine
Rate Sheets were very thin Front desk staff not very friendly
Location The Price, the quality, the staff, the soggy carpet, the AC that didn't work and the hotel staff that did nothing about it. I would never EVER stay here again. This was probably the worst hotel I have ever stayed in.
Wireless lan connection breakfast
Location, price Breakfast very basic
Continental breakfast was nice. We were able to check in early and check out late which was great, since our flight in to Denver was at 8am and flight out was at 8pm. The cleaning staff was very friendly and always made sure our room was clean. Front desk staff was kind of rude and standoffish. And the beds weren't comfortable at all.