Cons: car had cigarette ashes in it - also smelled of cherry lifesaver smell , presumably used to hide cigarette odor .
Apr 11 2017
Friendly helpful staff/ great car
Pros: The staff at Littelton Hertz were amazingly friendly and helpful. From showing me maps to restaurants to back ways to get to the airport to avoid traffic, this crew was great! They helped me carry my luggage to the car. They even made me a fresh cup of coffee while I waited for my car to be ready. They were fantastic!
I was a tad worried about how little my car was, but it handled great and had some pretty cool features that I wasn't expecting.
May 23 2017
The Rental from Hell
Pros: The ease of the use of the vehicle.
Cons: The illegality of the hertz company. There was a hail storm that did damage to the vehicle and they said I was 100% responsible. This also happened to other clients and we are going to fight it tooth and nail because other than the storm I kept vehicle in mint condition. The taxes also were spiked @ $151.00
Pros: We ultimately got a better car than we had reserved at the lower price.
Cons: We reserved the car for 1pm Sunday. The Avis store closed at 1pm. We were 5 minutes late, so no car. Avis gave us an alternative pick up site, but attempted to charge more because we changed locations.
There should be a warning if your scheduled pickup or drop off are within 30 minutes of store closing.
8 travelers who rented a car in Highlands Ranch gave the car agency they used an average rating of 6.3