Cons: car had cigarette ashes in it - also smelled of cherry lifesaver smell , presumably used to hide cigarette odor .
Apr 11 2017
Friendly helpful staff/ great car
Pros: The staff at Littelton Hertz were amazingly friendly and helpful. From showing me maps to restaurants to back ways to get to the airport to avoid traffic, this crew was great! They helped me carry my luggage to the car. They even made me a fresh cup of coffee while I waited for my car to be ready. They were fantastic!
I was a tad worried about how little my car was, but it handled great and had some pretty cool features that I wasn't expecting.
Pros: We ultimately got a better car than we had reserved at the lower price.
Cons: We reserved the car for 1pm Sunday. The Avis store closed at 1pm. We were 5 minutes late, so no car. Avis gave us an alternative pick up site, but attempted to charge more because we changed locations.
There should be a warning if your scheduled pickup or drop off are within 30 minutes of store closing.