Ace Hotel Ben Thanh is set in Ho Chi Minh City and is within a short walk of nearby attractions, including Ho Chi Minh City Hall and Citadel of Saigon. It is also situated a five-minute stroll from Ho Chi Minh City Museum, Ben Thanh Market and Reunification Palace, and provides a shuttle service.
There are a range of facilities available to guests of the hotel, such as an express check-in and check-out feature, a coffee bar and 24-hour room service. Wireless internet is also provided.
For the comfort of guests, Ace Hotel Ben Thanh provides rooms with en suite bathrooms, each equipped with a bathtub and slippers. They each offer a flat-screen TV, a mini bar and a refrigerator.
The location of the hotel allows easy access to multiple tourist attractions on foot. Saigon River is a quick car trip away.
Basics
Services and conveniences
General
Bathroom
Dining
Accessibility and suitability
Bedroom
Laundry
Parking and transportation
Media and entertainment
Family friendly
Workspace
Things to do
Health and safety
Spa
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's location?
The hotel is situated in the heart of Ho Chi Minh City, within walking distance of popular attractions such as Ben Thanh Market and the Presidential Palace. It's also conveniently close to Malaysian Street and offers easy access to various establishments and attractions.
What are the common amenities provided by the hotel?
The hotel offers a range of amenities, including daily housekeeping, contactless check-in/check-out, a spa and wellness center, shuttle services, and a concierge service. Additionally, guests can enjoy facilities such as a restaurant, minibar, and tea/coffee maker in the rooms.
How are the hotel's staff and customer service?
Guests have praised the hotel's staff for being very friendly and accommodating. They have highlighted the helpfulness of the receptionists and the boss, as well as the overall dedication and assistance provided by the staff during their stay.
What can guests expect from the room amenities?
The rooms are equipped with en suite bathrooms, flat-screen TVs, and comfortable beds. However, some guests have mentioned issues with the air conditioning, foul smells, and old bed covers. It's advisable to request a room with windows for a better view.
Is the hotel suitable for sightseeing and shopping?
Yes, the hotel is located in the city center, making it suitable for tourists interested in sightseeing and shopping. It's within walking distance of Ben Thanh Market, Saigon Square, and various restaurants. Additionally, it offers easy access to Malaysian Street for those looking for halal food options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Consider requesting a room with a view, as some guests mentioned that their rooms overlooked a brick wall, while others enjoyed a serene setting with minimal noise.
Consider Room Size
Some guests found the rooms to be small, so if space is a priority, it may be worth inquiring about room size or upgrading to a larger room.
Check Room Amenities
Ensure that the room amenities meet your expectations, as some guests reported missing hairdryers and encountering issues with the cleanliness of towels and bedsheets.
Take Advantage of the Location
The hotel's strategic location offers easy access to attractions, restaurants, and markets, making it convenient for sightseeing and shopping.
Be Mindful of Noise
Note that the hotel is located near a bar, which may result in noise disturbances, particularly for rooms facing the main road.
Laundry Service Available
If in need of laundry service, the hotel provides this for a fee, adding to the convenience of the stay.
Language Barrier
Guests noted a language barrier with some staff members, so it may be helpful to have translation tools or apps available when communicating with the hotel staff.
Consider Nearby Amenities
There is a convenience store and restaurants nearby, providing easy access to essentials and dining options.
Be Aware of Room Conditions
Some guests mentioned issues with room cleanliness, old furnishings, and maintenance, so it's advisable to manage expectations regarding the room condition.
Plan for Transportation
The hotel's proximity to the Western Bus Station may be advantageous for travelers planning day trips to nearby destinations.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | June |
Average price (weeknight) | $20 |
Average price (weekend night) | $18 |
Value for money | 7.0 |
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Distance to city center | 0.8 mi |
Nearest Airport | Ho Chi Minh City |
Distance to airport | 4.1 mi |