Rosa Zen Hotel And Spa

The hotel is located in District 1, within walking distance to popular attractions like Ben Thanh Market, Reunification Palace, and War Remnants Museum. It's also near convenient stores, cafes, and local Pho restaurants.

Guests have mentioned concerns about the cleanliness, including dirty rooms, old furniture, and bathrooms with mold and leaks. Some guests also reported encountering cockroaches in the rooms.

The hotel offers 24-hour room service, a coffee bar, and free Wi-Fi. However, guests have noted that the pictures online do not accurately represent the hotel's condition, and there is no spa or swimming pool as advertised.

While some guests found the beds to be comfortable, others reported issues such as dirty bed sheets and uncomfortable bedding.

Guests have expressed concerns about unhelpful and rude staff, communication issues due to limited English proficiency, and difficulties with early check-in and room cleanliness.

Several guests recommended choosing a room on a higher floor to avoid the view of air conditioning units and to minimize street noise.

Some guests reported issues with the hotel holding passports until check-out, so it's advisable to clarify this policy upon arrival.

Prior to settling in, it's recommended to inspect the room for cleanliness, functionality of amenities, and to ensure that the room matches the booking description and photos.

Guests highlighted the convenience of various dining options near the hotel, including local Pho restaurants and cafes, providing a range of choices for meals.

Several guests mentioned that the hotel requires maintenance, so it's advisable to set realistic expectations regarding the condition of the rooms and facilities.

For extended stays, it may be beneficial to consider alternative accommodation due to reported issues with room cleanliness and service consistency over extended periods.

Some guests noted that the staff's proficiency in English was limited, so it's helpful to be patient and consider using translation tools if necessary.

To avoid discrepancies between the booked room type and the actual room provided, it's advisable to confirm the room details upon arrival and address any discrepancies immediately.

Guests reported challenges with early check-in, so it's advisable to plan accordingly and communicate any early arrival requirements in advance.

Considering the hotel's budget-friendly nature, guests should manage their expectations regarding the overall quality of the facilities and services.