Palm Garden Beach Resort And Spa

The resort offers a peaceful setting, beautiful beach space, and a stunning private pool villa right in front of the beach. Additionally, the breakfast buffet is outstanding, and the staff is very friendly and professional.

The resort provides a free shuttle service, a Jacuzzi, outdoor tennis courts, a sauna, and an outdoor pool. Additionally, there are daily housekeeping services, contactless check-in/check-out, and a variety of dining options available.

The resort is known for its clean and calm beach, comfortable loungers, and spacious and well-maintained facilities. However, some guests have mentioned the need for better care of bathrooms and newer appliances in the rooms.

The staff is described as warm, friendly, and fun, with exceptional service from individuals such as Mr. Thai, Mr. Thi (the coconut man), and manager Vy. The staff goes above and beyond to provide attentive hospitality without being intrusive.

The low season is in February, while the high season is in September. Visitors can expect a tranquil and uncrowded ambiance at the resort, making it an ideal place to chill and relax.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.

The hotel offers a free shuttle service to Hoi An, making it convenient to explore the town. However, be mindful of the shuttle schedule, as some guests found the last shuttle time to be early in the evening.

Guests loved the easy access to the beach and the availability of sunbeds. Consider spending a relaxing day by the beach and taking part in the free cocktail making and lantern making classes offered by the hotel.

Upgrading to a beach view bungalow was a highlight for many guests, offering a stunning beachfront experience with easy access to the beach and beautiful views.

Some guests experienced issues with room maintenance, such as humid rooms, leaking taps, and wet bathroom floors. It's advisable to check the room condition upon arrival and promptly report any issues to the staff.

While the hotel's breakfast received high praise, some guests recommended trying the local restaurants across the road for dinner, especially for authentic Vietnamese cuisine at good prices.

During the off-season, the hotel provides a quiet and isolated resort experience. However, guests should be aware that certain services and activities may be limited during this time.

Some guests found the quantity of complimentary water provided in the rooms to be insufficient. Consider bringing or purchasing extra water to stay hydrated, especially when spending time at the beach.

The spa facilities were highly praised for their welcoming atmosphere. Consider indulging in a spa treatment for a rejuvenating experience during your stay.

Many guests appreciated the warm and friendly nature of the staff, with specific mentions of staff members who provided exceptional service. Take the time to engage with the staff for a more personalized and memorable experience.