The BEST WESTERN Hotel Causeway Bay is a 40-story high-rise located in Causeway Bay - the center of Hong Kong Island adjacent to Wanchai and Central Business District. 200 guest rooms adopted a modern chic design, the supreme Sky-Villa provides en-suite Jacuzzi. All rooms with free Internet, flat TV, Cable TV, in-room safe, mini refrigerator, replenish coffee/tea set, IDD phone and central air conditioning. Cafe and Wine Lounge, secretary and laundry services, concierge and tour desk. Enjoy your stay!
Staffs are not familiar in this hotel including service manager and the room condition is not the same with the information on the website.
I stayed 4 nights in total in two separate weeks. The beds were bad and so smaller than usual. I was promised a queen bed and got tiny twin beds (I am 6.5ft). The room was only ready at 2pm both stays. But the worst was the breakfast experience. I have never seen such a bad offer. This should not be called a Best Western and certainly not a 3 stars.