Imperial Hotel Hong Kong
There was no hand soap in the bathroom. This is the only hotel i have come across till today in my thirty five years of business travelling, that has no soap to wash hands. My flight got delayed by a whole day, requested not to charge for first day but refused to refund for that. I was supposed to reach on 15 evening and called them on 14th night West coast time .
A room without a window !!
Just the location
The gave us a room without a window !!
I visited for New Year and around that time the weather was cold and there is no heating system in the room. They sent an extra blanket and the blanket was the type of which is used by labors. The staff are also very rude. Visited a lot of places around the world but never seen such rude people. If possible, this hotel should be avoided.
Room/single is too small
This family-friendly Kowloon hotel is located in the entertainment district, just steps from Nathan Road Shopping District and Hong Kong Space Museum. K11 Shopping Mall and Kowloon Mosque and Islamic Centre are also within 5 minutes.
Based on 2,924 reviews
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