Overview

Basingstoke Country Hotel & Spa

Scures Hill, Hook, RG27 9JS, United Kingdom
+44 125 676 4161

$37+

Overall guest ratings

6.4/10 Good
Based on 1,909 reviews

Review highlights

  • 9.2
  • 6.1
  • 4.7
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    When visiting Hook, Basingstoke Country Hotel & Spa is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Scures Restaurant, which serves breakfast and dinner. This upscale hotel also features a bar/lounge, a fitness center, and a sauna.

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    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Business center
    • Laundry facilities
    • Express check out
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews of Basingstoke Country Hotel & Spa

    Overall Rating

    6.4 Good
    Based on 1,909 reviews
    • 9.2 "Terrific location."
      8.5 "Great parking, according to 85%."
      8.2 "Easily accessible by car, said 82%."
    • 6.1 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.2 "52% thought the management was tolerable."
      5.2 "Bar service was average, according to 52%."
      6.4 "Only 64% were satisfied with the booking process."
      6.1 "61% said the recreation staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Pool is mediocre."
    • 5.7 "Average value."
      5.4 "54% thought it was adequately priced."
    • 4.7 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.4 "Bar is not good."
      0.0 "100% said beverages were too expensive."
      2.5 "Alcoholic drinks were awful, according to 75%."
    • 4.3 "Disappointing food."
      4.0 "60% did not like what was on the menu."
      3.1 "The price was too high for 69%."
      4.8 "52% were unsatisified with the snacks."
      2.5 "For 75%, the dining experience was not enjoyable."
      3.1 "69% found the side dishes unedible."
      3.1 "69% said the pork dishes didn't taste good."
      3.1 "69% thought beef and steak dishes were not good."
      3.1 "69% did not like the vegetable dishes."
    • 4.2 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      0.5 "95% said the bathroom was dirty."
      1.9 "For 81%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      3.3 "67% had problems with the shower."
      2.2 "78% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
      3.0 "70% were unsatisfied with the kitchenette."
      3.1 "69% were disappointed with the minibar."
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    Overall Rating

    6.4 Good
    Based on 1,030 reviews
    • 9.5 "Terrific location."
      8.7 "Great parking, according to 87%."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.3 "53% said the reception staff was ok."
      5.1 "51% thought the management was tolerable."
      5.6 "Bar service was average, according to 56%."
      5.8 "Only 58% were satisfied with the booking process."
    • 5.6 "Pool is mediocre."
    • 5.4 "Average value."
      5.7 "57% thought it was adequately priced."
    • 4.8 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      3.5 "65% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 4.8 "Disappointing food."
      4.2 "58% did not like what was on the menu."
      3.0 "The price was too high for 70%."
      4.9 "51% did not enjoy the desserts."
      3.2 "68% said the pork dishes didn't taste good."
      2.9 "71% found the side dishes unedible."
      2.1 "For 79%, the dining experience was not enjoyable."
    • 4.5 "Bar is not good."
    • 4.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      0.4 "96% thought the facilities needed updating."
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    Overall Rating

    6.6 Good
    Based on 171 reviews
    • 9.3 "Terrific location."
    • 6.3 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Pool is mediocre."
    • 4.7 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    • 4.6 "Disappointing food."
      4.3 "57% did not like what was on the menu."
    • 3.9 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall Rating

    5.5 Okay
    Based on 171 reviews
    • 9.0 "Terrific location."
    • 6.3 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 5.9 "Average value."
    • 5.8 "Pool is mediocre."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.3 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
    • 4.2 "Bar is not good."
    • 4.0 "Disappointing food."
      3.8 "62% did not like what was on the menu."
      2.8 "The price was too high for 72%."
    • 4.0 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall Rating

    6.3 Good
    Based on 534 reviews
    • 9.4 "Terrific location."
      8.6 "Great parking, according to 86%."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.4 "Bar service was average, according to 54%."
    • 5.6 "Average value."
      5.5 "55% thought it was adequately priced."
    • 4.9 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 4.4 "Bar is not good."
    • 4.3 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      0.8 "92% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
      1.7 "For 83%, the rooms looked old."
      2.8 "72% thought the tv was sub-standard."
      3.7 "63% had problems with the shower."
    • 4.2 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.7 "Disappointing food."
      3.5 "65% did not like what was on the menu."
      3.0 "The price was too high for 70%."
      2.3 "For 77%, the dining experience was not enjoyable."
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    Good to know
    "Friendly service"
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