We stayed in room 203. There was a shower that was very low to the ground with a handicap handle. I called and asked the front desk if that room was a handicap room and was told No. The next morning we took showers and water went all over the bathroom.
I loved the friendly service and location of the hotel. It was close to everything we needed to visit.
The cleanliness, friendliness of staff. Very impressed!
Everything is new and updated! TVs in the restaurant booths are awesome. Great stay
We checked in around 11 o'clock at night. The girl at the front desk never smiled once during our interaction. She did not look happy to be there.
The location was in an excellent area. Also, the hotel atmosphere was phenomenal.
I would like complimentary breakfast.
Very clean and friendly staff.
Location was great. The hotel is clean and updated. They have a Resturant on site. Had a good time.
Location, parking, and value.
Thin walls. I could hear the television in the room next to mine, all night. Televisions are outdated.
The staff was extremely friendly and helpful! Coffee in room, which is very important to me, was good. Very convenient to my relatives.
Can't think of a thing. Great experience!
Very friendly staff and beds were comfortable. Best Holiday Inn I've ever stayed in.
Very clean and friendly staff!!!
Decent breakfast and nice rooms
Welcome to Holiday Inn Hoover, Birmingham/Hoover's newest full service, Quality Excellence hotel Conveniently located near I-59, I-20 and I-459, it provides quick and easy access to all the area has to offer. Our business guests will be pleased to find complimentary Wi-Fi throughout the hotel, and daily dinner specials in our restaurant. Individually designed meeting and banquet space is available to meet your every need. Our hotel was built by business people for business people. Experience all that the area has to offer by visiting the Galleria Mall, the largest mall in the southeast, located right down the street from the hotel. An entire afternoon can be spent in historic downtown Birmingham, wandering through Linn Park, enjoying the Birmingham Civil Rights Institute and a tour of the Birmingham Museum of Arts. After a day spent enjoying our city's wonderful sights, return to the Holiday Inn by the Lake and park for free, be greeted by professional, friendly staff, enjoy time in front of the lobby fireplace and dine with us in our full service restaurant, bar and lounge. Some rooms will include the picturesque view of the lake, complete with wildlife that provides great scenes unexpected in an urban environment, so close to everything you want to see and do. Your comfort and enjoyment is our primary concern, and we have created the ultimate in affordable luxury for business and pleasure.
Based on 496 reviews
Policies vary by room type and provider.