Microtel Inn & Suites by Wyndham Hoover/Birmingham

The hotel offers a daily housekeeping service, contactless check-in/check-out, and physical distancing in dining areas to ensure a safe and comfortable stay for all guests.

Guests have mentioned that the beds are comfortable, providing a good night's sleep and a clean, comfortable room.

The hotel provides parking for guests, ensuring convenience and ease of access during their stay.

Guests have enjoyed the nice atmosphere for breakfast, while some have mentioned that the breakfast choices were limited and not very good.

The high season is in October, offering a great opportunity to experience the hotel's friendly and welcoming atmosphere, while the low season in August may provide a quieter and more peaceful stay.

Several guests reported unpleasant odors in the rooms, including mildew and stinky smells. It may be advisable to inquire about room odors or choose a room with good ventilation.

Some guests mentioned issues with cleanliness, such as old towels, bugs, and dirty bathrooms. It could be helpful to inspect the room upon arrival and request a change if cleanliness standards are not met.

Guests experienced maintenance issues like non-functional heaters, broken bathtubs, and faulty fridges. Prioritize checking the functionality of amenities upon arrival and promptly report any issues to the staff.

Several guests felt that the hotel was overpriced for the quality offered. It might be beneficial to manage price expectations and consider alternative options if value for money is a priority.

Feedback on the breakfast varied, with some guests praising the atmosphere while others found it lacking in quality and variety. Consider exploring nearby dining options for breakfast to ensure a satisfying start to the day.

Some guests encountered noise disturbances from other rooms, malfunctioning AC units, and loud surroundings. If sensitive to noise, it may be helpful to request a quiet room location or bring earplugs for better sleep quality.

A few guests mentioned issues with security deposits not being refunded and additional charges for stained items. It is advisable to clarify the hotel's policies regarding security deposits and any potential additional charges.

Some guests found the rooms to be small and lacking in certain amenities. Prioritize reviewing room size and amenities offered to ensure they align with personal preferences and requirements.

Some guests noted concerns about cleanliness in common areas and the presence of a stinky smell throughout the hotel. Consider inquiring about the cleanliness and accessibility of common areas upon arrival.

While some guests praised the friendly and helpful staff, others reported negative interactions with front desk personnel. It may be beneficial to approach the staff with specific needs and concerns to ensure a positive customer service experience.