Nice hotel and spacious room. My only complaint is the breakfast. Only have coffee and bough muffins and bars. I had to purchase my own juice. This needs to be much better!!!
2 stars
Extended Stay America Suites - Houston - Med Ctr - Greenway Plaza
Photos of Extended Stay America Suites - Houston - Med Ctr - Greenway Plaza
Overview
Hotel with free breakfast, near Rice University Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
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Amenities at Extended Stay America Suites - Houston - Med Ctr - Greenway Plaza
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Refrigerator
- Dining area
- Kitchen
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Services and conveniences
- Safety deposit box
- 24hr front desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Houston - Med Ctr - Greenway Plaza
6.1
Okay
928 verified ratings
Wonderful
249
Very good
110
Good
123
Okay
78
Fair
93
Mediocre
63
Poor
214
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds of the hotel, highlighting the convenience of nearby attractions. However, many expressed concerns about cleanliness, including unpleasant odors and maintenance issues in the rooms and bathrooms. The lack of proper kitchen amenities and breakfast options also disappointed some visitors.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
6.2 out of 10
20 reviews
7.2 out of 10
3 reviews
All reviews
Nice enough place but the bed had dirty sheets on it. Breakfast was a joke. Granola bar and coffee. No juice or milk.
Pros (+) Employees was friendly and accommodating!
Cons (-) The first room had roaches and seamed dirty! They switch us rooms the next room didn’t have any that I seen! Full bed instead of a queen and wasn’t comfortable! Coke machine didn’t work!
Pros (+) leaving was the best part of the stay
Cons (-) it was the dirtiest most filthy repulsive place I have ever stayed in 60 years. I would never stay there again and may not stay at another esa again. HORRIBLE place and the smell was just as bad. never again
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the common concerns about the hotel's cleanliness?
Guests have mentioned concerns about the smell in the hallway and rooms, as well as the presence of roaches in the room.
What practical information should I know about the hotel's breakfast?
Some guests have noted that breakfast was discontinued due to lacking a permit by the health department. It's important to note that the hotel offers 'on the go' breakfast.
What amenities are available in the hotel's kitchenette?
The kitchenette includes a microwave, kitchenware, stovetop, refrigerator, and dining area.
What are the concerns about the hotel's beds?
Several guests have mentioned that the beds felt very uncomfortable, comparing them to cement.
When is the best time to visit the hotel?
The low season is in March, while the high season is in February.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Smoking Areas
Several guests reported encountering strong smells of cigarette smoke and marijuana in their rooms and hallways. Requesting a room away from designated smoking areas may help avoid this issue.
Verify Breakfast Availability
Some guests were disappointed to find that the complimentary breakfast was not available during their stay. It's advisable to confirm the status of breakfast service before booking, especially if it's a key factor in the decision.
Check Room Amenities
Guests have noted issues such as missing kitchenware, malfunctioning shower heads, and uncomfortable beds. Before settling in, it's recommended to inspect the room for all necessary amenities and report any deficiencies to the staff promptly.
Be Mindful of Security
A few guests mentioned feeling unsafe due to incidents in the parking lot and encounters with non-residents. It's important to remain vigilant and report any security concerns to the hotel staff.
Confirm Room Cleanliness
Several guests reported cleanliness issues, including sightings of roaches and unclean rooms. Upon arrival, it's advisable to thoroughly inspect the room and notify the staff of any cleanliness issues immediately.
Consider Transportation Options
Some guests expressed challenges with transportation, particularly for non-American citizens. It's worth exploring available transportation options in advance, especially for airport transfers.
Address Noise Concerns
Guests have reported noise disturbances from malfunctioning air conditioning units and other guests. Bringing earplugs or requesting a room in a quieter area may help mitigate noise-related issues.
Verify Window Accessibility
Some guests mentioned the inability to open windows for ventilation. If fresh air circulation is important, it's recommended to confirm window accessibility before booking.
Be Prepared for Limited Breakfast
Guests have highlighted the limited options and availability of breakfast. Managing expectations regarding the breakfast offerings can help avoid disappointment during the stay.
Communicate Any Issues Promptly
In case of any problems with the room or services, it's advisable to communicate with the hotel staff promptly to seek resolution and ensure a more comfortable stay.
Location
2330 Southwest Fwy, Houston, TX 77098
What's nearby
- Lakewood Church1.2 mi
- Rice University1.5 mi
- Museum of Fine Arts1.5 mi
- Houston Museum of Natural Science1.6 mi
- Houston Zoo1.8 mi
- Hermann Park1.9 mi
- Buffalo Bayou Park2.1 mi
- Co-Cathedral of the Sacred Heart3 mi
- Sam Houston Park3.2 mi
- Downtown Houston3.4 mi
- Toyota Center3.4 mi
- Houston Theater District3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Houston - Med Ctr - Greenway Plaza
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $82 |
Average price (weekend night) | $104 |
When to book a room at Extended Stay America Suites - Houston - Med Ctr - Greenway Plaza
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Houston - Med Ctr - Greenway Plaza
FAQs when booking at Extended Stay America Suites - Houston - Med Ctr - Greenway Plaza
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Value for money | 6.9 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 10.1 mi |