Pros (+) The location was fantastic for visiting the museum district.
Cons (-) The staff was not well organized and not attentive. The decor was disappointing after having stayed at the Dallas ZaZa.
4 stars
Hotel Zaza Houston Museum District
Photos of Hotel Zaza Houston Museum District
Overview
Hotel ZaZa in Houston, Texas combines elegant accommodations with luxury service to offer an ideal high-end experience. The posh decor and elite rooms gives guests a top-quality hotel stay in a luxurious and ambient setting. Set in the heart of Houston’s Museum district, the hotel is just a 2 minute walk from Hermann Park, and a 3 minute walk from the Museum District light rail station, and just seconds from the buzzing downtown central business district. Perfect for business and leisure travelers, Hotel ZaZa offers something unique that everyone can enjoy.
Rooms are furnished in posh, artistic decor. Select “concept” rooms evoke varying themes in each accommodation. Guests can choose from Geisha Loft, Villa Champagne, Warwick Apartment, Casa Blanca, Parisian, and more. Each room is lavishly decorated in upscale decor and furnishings to evoke its respective concept. Standard, non-themed rooms are also available for travelers seeking something a bit more conventional, in which, rooms are decorated in modern and sophisticated furnishings. All rooms feature free wifi, in-room safe, flat screen television, mini fridge, luxury linens, bath amenities, and a balcony. Each floor of the hotel has a “pantry” which offers free coffee and tea.
Other hotel amenities include an outdoor pool, an upscale spa, and a fitness room. A grand ballroom, plus other function spaces are available for weddings, conferences, corporate events, and business purposes.
Guests have the option of dining at the onsite restaurant Monarch Restaurant and Terrace. Monarch offers an impressive menu of creative dishes in a posh setting. The restaurant is open for breakfast, lunch, and dinner. Cuisine is vibrant, creative, and include upscale selections, like pan-seared ribeye, lobster, and blackened red snapper.
Latest deals for Hotel Zaza Houston Museum District
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Zaza Houston Museum District
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Shuttle service (free)
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Spa
- Outdoor pool
- Sauna
Parking and transportation
- Shuttle service (free)
- EV charging station
- Parking
- Valet parking
- Private parking
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hotel Zaza Houston Museum District
8.4
Very good
681 verified ratings
Wonderful
388
Very good
92
Good
82
Okay
48
Fair
22
Mediocre
15
Poor
34
Summary of reviews
Guests say
Guests appreciated the great location and amenities of the hotel, including the complimentary coffee and champagne, as well as the beautiful decor. However, many expressed dissatisfaction with the service, cleanliness, and room size, with several mentioning issues such as rude staff and dirty pool areas. Overall, while some guests enjoyed their stay, others felt it did not meet their expectations, especially regarding value for money.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
9.1 out of 10
5 reviews
All reviews
Pros (+) The overall look and feel of the Hotel .... You feel like a rock star tycoon during your stay.
Pros (+) Nothing
Cons (-) The attitude, mentality and character of the Concierge.
Pros (+) We booked the fantastico suite for $245 and when we arrive and mentioned it was for a birthday the receptionist hooked us up with the Black Label suite that was simply unbelievable. The room must be over $1000 per night. One of the magnificent seven suites. Will certainly stay again! Thanks Zaza fam.
Pros (+) The service was spectacular and well above expectations!
Cons (-) I loved everything!
Pros (+) Hotel Za Za is a beautiful hotel and very luxurious for the money. Old hotel charm with a flair for the creative. Always a wedding or some special occasion going on keeps it lively but not loud. The balconies have some great views. Service is very good and staff very friendly and helpful. Room service was very good but not great. Lovely pool and small spa.
Cons (-) Houston sun is hot and our AC struggled in the afternoon sun. We even had it looked at but it didn't seem to help. Blackout curtains do keep light out but evidently not the heat. Still the view was spectacular from 8th floor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique room themes?
The hotel offers themed rooms such as Geisha Loft, Villa Champagne, Warwick Apartment, Casa Blanca, and Parisian, each lavishly decorated to evoke its respective concept.
Is there a coffee machine in the room?
The rooms feature free wifi and an in-room safe, but there is no coffee machine. However, the hotel provides complimentary coffee and tea at the pantry on each floor in the mornings and in the foyer each afternoon.
What are the dining options at the hotel?
Guests have the option of dining at the onsite restaurant Monarch Restaurant and Terrace, which offers an impressive menu of creative dishes in a posh setting. The restaurant is open for breakfast, lunch, and dinner, and also provides complimentary coffee and tea.
What are the hotel's standout amenities?
The hotel offers an outdoor pool with a Tuscan vibe, an upscale spa, a fitness room, and a grand ballroom, plus other function spaces for weddings, conferences, and business purposes. Additionally, there is a pantry on each floor offering free coffee and tea.
What is the best time to visit the hotel?
The high season is in March, while the low season is in August. The hotel's location in the museum district and its proximity to various attractions make it an ideal place to stay for business and leisure travelers.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Themed Room
Consider choosing a themed room such as the Geisha Loft, Villa Champagne, or Parisian for a unique and luxurious experience, as mentioned by several guests.
Enjoy the Nearby Attractions
Take advantage of the hotel's prime location in the Museum District, with attractions like the Museum of Fine Arts, Contemporary Arts Museum, and Houston Museum of Natural Science just a short walk away.
Consider Room Selection Carefully
Some guests noted that the room pictures provided by booking platforms may differ from the actual room, so it's advisable to verify the room details directly with the hotel to avoid any discrepancies.
Utilize the Complimentary Amenities
Make use of the complimentary coffee and tea stations available on each floor, as well as the afternoon snacks provided in the lobby, as highlighted by guests.
Explore Dining Options
While the onsite Monarch Restaurant and Terrace offers impressive cuisine, consider exploring alternative dining options in the surrounding area, especially for longer stays, as mentioned by some guests.
Take Advantage of the Hotel's Shuttle Service
Guests appreciated the complimentary limousine service within a 3-mile radius, making it convenient to explore the nearby attractions and areas.
Check for Seasonal Offers
Consider visiting during the low season in August for potentially better rates and fewer crowds, as suggested by the hotel's seasonality information.
Consider Alternative Parking Options
Keep in mind that there is no self-parking available, so guests may want to explore nearby parking alternatives to avoid the valet parking fee and potential delays, as noted by some guests.
Be Mindful of Room Facilities
Some guests mentioned the absence of in-room coffee machines, so if this is important to you, consider confirming the availability of this amenity with the hotel.
Plan for Special Occasions
If visiting for a special occasion, ensure that the hotel meets your expectations by verifying room details and amenities directly with the hotel to avoid any disappointments.
Location
5701 Main Street, Houston, TX 77005
What's nearby
- Museum of Fine Arts160 yd
- Houston Museum of Natural Science289 yd
- Rice University0.3 mi
- Houston Zoo0.6 mi
- Hermann Park0.6 mi
- Co-Cathedral of the Sacred Heart2.2 mi
- Toyota Center2.5 mi
- Buffalo Bayou Park2.6 mi
- Sam Houston Park2.7 mi
- Lakewood Church2.7 mi
- George R. Brown Convention Center2.7 mi
- Downtown Houston2.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Zaza Houston Museum District
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $349 |
Average price (weekend night) | $370 |
When to book a room at Hotel Zaza Houston Museum District
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Zaza Houston Museum District
FAQs when booking at Hotel Zaza Houston Museum District
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Value for money | 7.7 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 8.6 mi |
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