Basics
Services and conveniences
Accessibility and suitability
General
Media and entertainment
Dining
Parking and transportation
Laundry
Bedroom
Bathroom
Workspace
Health and safety
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a fitness center, and a bar/lounge. Additionally, it provides a convenient location in downtown Houston, close to Minute Maid Park and various museums.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about the cleanliness, such as inconsistent room restocking and issues with the housekeeping service. However, many guests also praised the cleanliness of the rooms and the property.
Is parking available at the hotel?
Yes, the hotel offers parking and valet parking for guests.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, although some guests mentioned encountering uninterested or unprofessional staff members. The hotel also provides a 24-hour front desk and valet service.
When is the best time to visit the hotel?
The hotel is in high demand during the Houston marathon season in January and the high season in June. Guests attending events at Minute Maid Park will find the location perfect for their needs.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended requesting a high floor room to enjoy the city views, as lower floors may have obstructed views.
Consider Noise Levels
Some guests reported noise disturbances, especially from garbage trucks during early morning hours, so light sleepers may want to take this into account when selecting a room.
Check for Microwave Availability
If you require a microwave in your room, it's advisable to confirm its availability beforehand, as some guests were disappointed by its absence.
Be Mindful of Valet Parking Costs
Guests were surprised by the high cost of valet parking, so it's worth considering this additional expense when budgeting for your stay.
Request Daily Room Cleaning
The hotel's cleaning policy involves cleaning every other day, so if you prefer daily cleaning, it's recommended to request this explicitly upon check-in to avoid any inconvenience.
Explore Nearby Dining Options
The hotel's central location offers numerous dining choices within walking distance, providing convenience and variety for guests.
Utilize the 24/7 Valet Service
Guests appreciated the efficient valet service, particularly for its convenience and reliability, making it a valuable option for those with vehicles.
Consider Noise from Main Street
Rooms facing the main street may experience higher noise levels, especially during weekends, so guests sensitive to noise should take this into consideration when selecting a room.
Take Advantage of the Fitness Center
The hotel's well-equipped fitness center received positive feedback, making it a great option for guests looking to maintain their workout routine during their stay.
Plan for Breakfast Crowds
Some guests experienced waiting in line and limited seating during breakfast hours, so it's advisable to plan accordingly to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | March | $166 | $148 |
Cheapest month to stay with an average 24% drop in price. | Most expensive month to stay with an average 70% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 0.4 mi | Houston Hobby | 9.2 mi |